AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy
5 days ago
I purchased wiper blades for my vehicle and was not familiar with the type of attachment clips on these blades. Tim was very helpful and installed them for me. Quick and easy service.

  Eugene Kutiepov
a week ago
Blaze B. Helped us to replace windshield wipers. He did it very quick and professionally. Thank him a lot. Nice customer experience.

  Jennifer Fellin
3 months ago
I am leaving this review for the #4110 store in Port Angeles, WA. I've been to this store a few times and the staff is always friendly and helpful. Specifically, Johnny Blaze (not sure of the spelling) has helped me on numerous occasions and always goes above and beyond to provide a positive customer experience. He is always willing to take the time to have a conversation with the customer, whether it's about cars or personal life. A couple times, Johnny has even come to my vehicle to help make sure I understand how to perform certain repairs on my vehicle. I'm glad he works at the store by me and AutoZone should be proud to have him on their team.

  Rachel
a month ago
My wiper blade arm wasn t working, and as it was raining I was in need of a quick fix. Ben was extremely helpful and solved my issue right away. He had outstanding customer service!!

  Diane Kirk
2 days ago
Blaze helped me replace both my air filters in my CRV Honda. He helped me set up an Auto Zone Rewards program. I really appreciated his help.

  M Hans
a month ago
Yesterday I drove my truck to Asian Buffet and upon completing my dinner and attempting to leave, my truck would not start. No power, no lights, no nothing. Autozone was across the parking lot, so I went there for assistance. One of the team members by the name of Blaze assisted me. He assessed the situation and narrowed it down to corrosion build up on my battery terminals. He recommended and sold me about $15 worth of items to clean the terminals, prevent corrosion build up, and ensure a more solid connection. On top of all this, he took the time to do all the cleaning, install, etc, so about a half hour later my battery terminals looked good as new and my truck started!! I've started it, shut it off, restarted it multiple times since and all is good! I am grateful! Thank you Autozone and Blaze! This is what the PA community is all about!

  Melissa Thetford
3 months ago
EXCELLENT customer service- I have been in twice in the last month for entirely different reasons and both times received stellar assistance and thoughtful explanations for what was needed and why. Jon C was the most recent associate to be so helpful, however, they all have been consistently helpful and kind.

  Gary Cooper
3 weeks ago
Went in to get something that was out of stock. But Blaze was super helpful. We looked up the error code together and he walked me through what the most common thing is to fix. Real great guy!

  Miliah Williams
a month ago
This autozone is one of the best I ve been to! I came in because a headlight of mine went out, and it was my luck that I ran into Blaze! He is a very kind, humorous, relatable and very intelligent guy! He helped me pick the right lights, and even explained what each light did based on the brand and package. He then went to help me change the bulbs, and let me watch while he explained the whole process. He then recommended me places where I could search for new headlights since they were getting old & foggy. This is by far one of the best experiences I ve had at autozone, & I will be back in for my next car needs.

  Erich Corbin
a month ago
I'm normally not a chain store shopper but the customer service at this location is always great. Blaze in particular has been very courteous and helpful anytime my truck decides to throw a code.

  Lauren Hasely
2 months ago
Leaving a 4 star because my experience started out horrible, but was saved by a different team member, I believe his name was John. I came in to have my battery tested. The guy at the counter said he couldn't do it and actually suggested I go to O'Reilly. I asked if they could give me a jump, since I'd turned the car off to have the battery tested. He again told me no, suggesting I walk over to the muffler shop nearby (which was closed) and ask them. In the parking lot, an AutoZone employee who was off the clock offered to jump me. He also went inside to get John, as the jump was not working. John took care of me from then on- he tested my battery for me, sold me a new one, and installed it for me. Thanks for saving my night John!

  Tawnia Scroggins
4 months ago
So amazing!!! My car s check engine light came on and had a shutter. Went to AutoZone in Port Angeles, WA where Buddha, the manager, hooked my car up to a lil tester. Buddha is so exceptional!! Not only did he let me know that the spark plugs needed changing, he literally walked me and my son through changing them in the parking lot!! Step by step, teaching with such patience and enthusiasm as we (who hadn t ever done more than put gas in a car) changed the spark plugs! The shutter is gone, the light is off and Buddha made us feel 10 feet tall!! Thank you, Buddha and AutoZone!!

  Richard Dale
6 days ago
As usual, the crew at AutoZone Port Angeles went out of their way to help.e find what I needed.Great team there.

  Kyle P.
3 months ago
They went above and beyond helping me get the parts I needed to fix my vehicle. Even help install them in the parking lot. They will even call competitors for parts if they think it will help you sooner.

  Kel A
2 weeks ago
Blaze B. Was great , helped me check and fill my oil. Had great friendly customer service! Thanks for that help!

  LCS
5 months ago
Went in to pick up a couple of small items, and Blaze was so helpful. Got me signed up for rewards, too, since I'll be coming back with great service like this.

  Grant Davis
7 months ago
The staff at this location are great, shout out especially to Buddha who helped us tremendously when our car was throwing a throttle body code during our vacation! He helped us find the necessary parts, loaned us all the tools to do the repair, and even offered his help as we fixed it in the parking lot. He went above and beyond to help us during our trip and we are very happy we stopped at AutoZone with our issue

  Glenna krieger
a month ago
Blaze outstanding with his customer service and made sure he helped and answered all my questions to his best ability!!!!

  Rae Fournier
5 months ago
Jake at AutoZone was incredibly helpful when our car broke down on a trip to Port Angeles. Without his help we would not have made the long drive home. Excellent service!

  Grant Wiggins
6 months ago
Elizabeth L is fabulous. I've never had a better time buying headlights. She taught me things I had no clue about, and even gave me a pair of free latex gloves! Get this woman a raise!!

  katie justice
5 months ago
Buddah and Matt were extremely helpful at finding me the right part for my forklift bearring cap and helped hands on the reacement in no time. I was so greatful to have stopped in!

  Hannah Richer
10 months ago
These guys are incredible. My mom and I had very little knowledge as to why the check engine light came on. Not only did they figure out the problem for us, but they also walked me through how to fix it in their parking lot. I would recommend these guys to literally anyone and everyone. They are so friendly and welcoming!And thank you Buddha for being the greatest help!

  Chris Vanwinkle
4 months ago
Jake was the most helpful so polite best customer service representative I've ever dealt with Port Angeles Washington AutoZone

  Jaz Pacific Rim Hobby
10 months ago
I just wanted to post and let you know that you have an employee down here, I believe his name is Jake that helped me tonight over the phone. Anyways, I was very pleased with this customer service just so you know. I asked a lot of questions he was very patient with me, he had to order me a turn signal relay from the Tacoma shop, so I had to pay for that over the phone and then he also got everything else I needed that you had in stock for me while I was on the phone so I can pay for it all in one shot. Very pleasant, very good customer service man.

  Shandra Spry
8 months ago
Jake you and your crew are the best!!! We appreciate all your help with trouble shooting and the guidance we received from you. 10/10 best auto parts store in town. Customer service was above and beyond. We came in with vehicle issues that baffled us and you stuck with us through the whole process. Thanks to your knowledge and willingness to help, our vehicle is back on the road. We couldn't be happier. Thank you for all you do!!!!

  Katie Allen
a month ago
Blaze and kylee were amazing in helping me with my headlights

  Michelle Mayo
4 months ago
Elizabeth helped me to find the correct replacement bulb for my motorhome. Very friendly and helpful

  Michael Charles
4 months ago
Don't like having to go through vehicle history for windshield wipers or to purchase oil. Parts are normally wrong and need exchange

  Aravel Forbes
a year ago
Buddha, Jake, Dutch and the other staff went above and beyond helping me when a cylinder started misfiring on the highway as I was going through town. They told me how to change the spark coil myself! Now I have a new skill! Useful since I'm on the road a lot and this has happened before. They also gave me a lot of information about some upgrades to my vehicle that I am looking into, not as a sales tactic, just as enthusiasts. They never talked down to me, nor mansplained, nor lost patience with me through the whole ordeal.When it turned out to be more than just the coil, Buddha referred me to a non profit mechanic shop. Since they were not available Buddha then referred me to another shop up the road that was super friendly and got me in the next morning. It turned out there was water in the spark plug cavity!! Now I'm looking into how that happened...A general plus about Auto Zone is that when you ask them to read your codes, they use a *much* better code reader than the other guys. It's better for diagnosing, it clears the codes, and they can email you the results.I'm so glad they were there.Highly recommend.

  John Greiner
3 months ago
Jake was so helpful and polite the best customer representative at the Port Angeles Washington auto zone