Tri-Cities Battery Tire Pros

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Behr Turner
a week ago
Great Service. However, the text message evaluation resulted in me fatfingering the link that was for negative comments. So, great job on my vehicle, but your evaluation system sent out via text message is likely to result in erroneous feedback.

  Willbert Miranda
2 months ago
They are not professional enough to meet the standards that a car requires. They delivered the work that my Dodge Hell cat and Chevy Sprint cars required incomplete. I DO NOT recommend this place. I will have to pay again for what they did. I don't trust the incomplete work they did on my cars. I will take it to real professionals to diagnose the work they did and check all the work done poorly. I don't recommend this place.

  Henry Hanna
5 months ago
I had a grinding noise coming from one my tires that just appeared while driving, I pulled into Tri-Cities to see if they could check it out. Even with all their bays full they asked if I could hang out for a few and they would try to squeeze me in. Within a few minutes they had my truck up on the rack and tracked down I had picked up a rock in my front caliper and had me fixed in under 20 minutes. If you need great service, definitely stop by and let them help you out!! Thanks for the assistance!

  Kathleen Rust
2 months ago
I highly recommend Tri-Cities Battery & Tire Pros in Pasco for any automotive work. Past attempts to get something done somewhere else sooner, cheaper, to help out a friend, or on advice from someone else have resulted in excess time and money needlessly spent in the long run, only to have TCB fix the mess-ups. From now on I will use Tri-Cities Battery for all my automotive repairs (and get it right the first time). Thanks especially to Joe, who has given me excellent advice and service.

  David Iceberg
a month ago
Very knowledgeable about my vehicle and the testing.Enjoying going to there shop. Always take great care of me and my car.

  Y. Lee
3 years ago
Seems like they attended a lot of seminars and received rewards which means trustworthy! Person at the front is very kind and friendly. They have a place to seat and rest in the store. They also do have wifi for customers! They do the check up for FREE! Would like to come back again to check my car! 10/10 Finally we could head back to our town! TYSM! Very helpful!

  Ad Gar
3 months ago
I took my car for an inspection, they charged me more than 400 dollars to put gas in the A/C system, they told me they would return in 2 days, when I picked up my car they stole all my belongings such as cell phone chargers, sunglasses and more . belongings, when I went to complain they only said that they did have evidence of what was stolen!!! Those guys are disgusting!!!

  Toby Cochran
a month ago
Yes, you guys were very great and help me out. Thank you very much Kevin and Joe I think was the other one I m going by memory but I m getting old.

  Rita Jones
6 months ago
These guys went above and beyond the call of duty to help me out!Great customer service!Fantastic technical skill!Fast and friendly!Really helped me out of a jam in my hour of need!What more can I say?!?GIVE THEM YOUR BUSINESS!!!You WON T regret it!!!!!

  Chuck Glessner
3 months ago
Quick, professional, knowledgeable, helpful with questions. Top quality business. We have many years with this same service.

  David Hernandez
a week ago
It was good. Got the info I needed for my ride. They helped quickly and got me back on the road. All in about thirty minutes. Thanks

  Lacey Pardue
3 years ago
I've known this location almost all of my life. Great people doing fantastic work and honest as they come. Our service took a few hours but had a lot of stuff done correctly unlike a few other places I've been. Waiting room is small, fits 3 people, but homey and pleasant. Vending machine available and coffee. Very communicative to our needs and did not take advantage to the lack of knowledge I had about our vehicle. Best of all!!!!!! They don't upcharge ridiculous amounts for trivial parts. I will certainly return.

  Bobbi Romine
a year ago
Purchased new tires, wheels, and shocks for our truck. Nate was a big help in finding the tires we needed with very nice rims. From beginning to end, customer service and communication were stellar. Thank you Tri-Cities Battery in Pasco, Wa.

  Sandra Garzacouch
a year ago
Leaving Tri-Cities last week I pulled into Tri-Cities Battery Tire Shop and was blessed with amazing serivce, care, and consideration. Amazing help especially with Jaime who quickly found the problem to my car and kindly got me the help I needed. Thank you for amazing service.

  Robert Tews
a year ago
I would give this a no star if possible. I arrived today at 4:10 pm to buy a battery cable.. The door was locked but a customer was inside. The sign says closed at 5:30 pm. When they came out, unlocking the door, I asked him if he would please sell me a battery cable He said sorry, its hot we are closed. I repeated myself saying please all I want is a cable. He said sorry it's hot out and we are closed. I said I know, I just got done working 8 hours in the heat ,I know it's hot but all I need is a cable. He said sorry., and locked the door. So I drove 1 mile down the road to Standard Battery, Advise..drive the mile to Standard Battery for good customer service

  Cari Bradley
3 months ago
Replaced my battery in record time highly recommend

  Dan Dang
6 years ago
Excellent service, friendly staff, honesty and professional, highly recommended, offer very good advice, customers service is outstanding.I felt total satisfaction last time I was there. Got my car issued solve without cost me a dime.Thank you for the Integrity and quality service.Congras on job well done!!!Doug, Todd and staff, I definitely coming back when I need your service.

  Trev Phan
5 years ago
I came here because my van broke down and my insurance company sent me here for a diagnosis. They checked my spark plugs etc and found nothing wrong. I was able to drive fine again and reached my destination. Ended up taking the vehicle into a different shop cause it started to break down again(luckily near where I needed to be). They found that my ignition coils were bad. And that's why my van felt like It was dieing on the freeway (supposedly they can cause a vehicle to have a rough idling and cause it to have an engine misfire) which was exactly what happened to me... you can still use a bad ignition coil but may need to reset it. When this place checked my spark plugs it reset it.. the reason for the poor rating is I ended up paying them over 100.00 to diagnose my vehicle and they didn't find/fix it. If your having car problems maybe find somewhere else to go. Tires and a battery check then this place should be fine.

  John Wolkenhauer
2 years ago
Complete dirtbags here. They sell weak, sub-standard over-priced batteries, with a one year warranty. If a battery fails within a year or two, it is defective, but if your Tri-City battery fails in just over one year, the customer eats the price. Do yourself a favor and go to AAW and get a good Interstate battery with an honest warranty. These guys are crooks, preying on women. You have been warned. Stay away.

  Micah Sandusky
8 years ago
I live out of state and had these guys do a pre-purchase inspection for me. They were very thorough and great to deal with. I ended up talking to one of the techs on the phone going over details of the car for quite a while. I purchased the vehicle and they were spot on with their inspection. Great shop.

  Deb Headley
2 years ago
Great service! They were able to test and replace the battery on my Mercedes and check the alternator with no waiting. We were in and out in a few minutes.

  Donna Schoon
10 years ago
This business helped save our road trip! We were near Pasco when we developed a coolant leak. They got us right in and provide us and our dog an air conditioned waiting room. In 2 hours we were back on the road. They were nice, professional and competent. An excellent business!

  Devon Knudsen
7 years ago
I bought an alternator almost a year ago through these guys. Then a relay problem burned up that alternator, and even though their part was not faulty they replaced my alternator at no cost and helped me figure out where the short was at that burned up the last one.Their alternator technician is an apparent Master of his trade. Within a few small suggestions based on his experience we found the short. His calm and kind demeanor made the experience here wonderful.Don't hesitate, stop in and find out for yourself. Just beware of the very tiny parking lot.

  T Gojenola
6 years ago
Wonderful group of guys here. They've always been able to squeeze me in at a moment's notice. I even had them go through my new used Scion when I bought it, and all I needed for it was a new battery (Car lot even had to jump it) and a filter... That was all!

  Megan Hubbard
3 years ago
I called this shop on the recommendation of a friend and am VERY glad I did. They got me in immediately, were exceptionally knowledgeable about my vehicle and had me back on the road quickly. I am impressed and grateful for their amazing service.

  Matthew Guenther
2 months ago
Always friendly honest and helpful.

  Donald Rae
11 months ago
Had the buy a more expensive battery. I was told they had the battery I needed and when I got to the Pasco store they did not have it.

  Virginia Heaton
7 years ago
We have gotten a couple things done, replaced a gel pack battery and got some cables run through the fire wall to hook up radios and an inverter installed at the same time. They did it quickly and fully to expectation.

  Zach
a year ago
You guys are awesome. Big thanks to everyone, especially the mechanic for taking care of my work truck.

  Roseanna Cummings
4 years ago
Very kind and helpful staff. They have one of the best mechanics in town Ken who is ASE Certified. They are quick to diagnose your problem and get you back on the road.