Pinkie Tow

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aziel B
3 weeks ago
The moron at the front desk just hanged up because he didn t understand what at 1980 c30 utility compartment truck was. He said he needed more info? Poor customer service.That was today at 7:19 pm. 3/20/24

  chantilly dream
2 months ago
They guy driving it on Queensgate followed our car because of road rage and scared our kids because he followed us all the way to the bank and flipped us off. Very unprofessional to say the least.

  Noah Farris
4 years ago
Pinkie tow decided to use our lawn as runway for dropping off a car at our neighbors. Instead of working with the cards you're given (no room) and reparking your truck, the proprietor of the vehicle decided to put a couple nice holes in our yard. Giving a one star not for the quality of pinkie tow itself (I can't speak to that), but because the guy who was using this tow truck didn't take the proper precautions and measures to not destroy my mom's property, a lawn that she works very hard on. Pinkie Tow, this is ridiculous and reckless, please give me a call so we can talk about it. I don't want to have a bad opinion about your business but you screwed up my mom's yard.

  Ben Gardezy
3 months ago
$700 for a tow and 1 day storage is ridiculous after an accident. I've towed a car from eltopia to pasco and it was $65.

  Cat Wizard
a year ago
OK bro...you just hang up on people mid sentence? Asked a towing company if they can tow my car and the dude just said "nope, we don't." and hung up. Professionalism at its finest. Although it was funny because he had to just be bored and clowning

  Daniel Teel
4 years ago
I had a dead battery in my garage. I was stuck and had errands I had to get done. Pinkies arrived within 30 min, changed my battery lighting quick, and provided a very professional response. Best experience I ve ever had with a tow company.

  Stephanie Watson
a year ago
Mark deserves a raise. Hes amazing & was a great help. I was legit in tears & he made my night! I really dont ever leave reveiws on places but im so grateful & appreciate him.Service: Car lockoutsService: Car lockouts

  Elizabeth Galvez
3 years ago
Very professional and kind staff. I called in because my mom was in an accident and as i told the person on the phone what had happened his first question was " first of all is mom taken care of and okay?" ...my heart melted and i wanted to cry right there and i thanked him for his concern about my mothers safety and health!! Not all business are kindhearted!! Thank you pinkie tow for your amazing and kind service.

  Jen Mara
4 years ago
I have used them as a AAA member x4 . 3 blown tires, an actual tow to a tire place, locked car keys in car, and to put on a donut so I can go to the local tire place, & have a blown tire repaired.They have amazing service! Fast, and timely response .They went above, and beyond every time . Really happy w/ their service.

  bobby tuttle
3 months ago
Great tow company friendly staff

  Vincent
5 years ago
Car wouldn't start. I called Verizon for roadside assistance. Anthony showed up 45 minutes before his scheduled time and was very friendly. He did a very fast thorough job for me. I am very satisfied with this company. I would recommend them to anybody that needs towing service.

  tori vazquez
2 years ago
I was having a hard time getting a car because my brother was out of the country but the staff was very considerate and they found ways help me out. I was extremely relieved . The lady was also warming got my spirit up. Thank you. And thank God and JesusService: Car towingService: Car towing

  Stephen Zetz
3 years ago
They towed my Jaguar ftype, took pictures of it and then used it in an advertisement campaign without even asking my permission. Made worse was the fact that the picture was in front of our home. We called several times and asked them to apologize and remove the advertisements from park benches. They refused and seemed irritated that we were upset. If you have a high end car or a dealership do not use these scrubs, they will just steal your hard work without permission. I'll be spending a long time trying to convince BMW, Audi, Mercedes and Jaguar not to use them or risk having this shady company plaster their customers cars and homes on advertisements without their permission.

  Jason Green
4 years ago
Would just like to thank Pinkie Tow and our hero Anthony, for helping my wife unlock her door when she locked her keys in the car at Fred Meyer s. Great service will differently use them again.

  Rochelle Strader
a year ago
Called and they told me 45 minutes but then showed up within 5 minutes. Super happy with the response time.

  Miriam Martinez
3 years ago
I can t express how horrible this place is. I asked to go on that same day to pick my car up and they said they couldn t so they made me pay 3 more days that my car sat there. They told us to be there at a certain time and they arrived 30 minutes late.Service: Car towingService: Car towing

  Allison Dabler
4 years ago
My insurance carrier sent Pinkie Tow out to change my tire due to a nail being inbedded. They were supposed to call about 10 mins before arriving as I was at work. I got a call, and without identifying himself, in a rude tone, the guy says: "So where's the Toyota that has a flat tire?". I said, "I'm, at work right now, are you with the towing company?", he says "Yeah, where's the Toyota with the flat tire?", I said, "Are you here right now?", He says "Yeah.", I said, "Ok, I"ll be out in a second.", and he just hangs up. I go outside, my Toyota is two cars away from him, and his window is up. I go up to his window and he puts the window down. "So, where's the Toyota?". "Hi,", I say, "What's your name?", he mumbles something I can't make out so I say, "Excuse me, what's your name?". He says, "You don't need to know my name, do you want your tire changed or not?". At that I looked down at the side of the door for the company's number and proceeded to call their dispatch. He said again, "Do you want your tire changed or not?". When I didn't respond to him and proceeded making the phone call, he sped off. Such a rude, unapologetic disregard for customer service. I've already followed up with my insurance carrier to file a complaint.

  Clarissa Hartelius
5 years ago
This tow company is by far the best around. I broke down way out in the boonies between Benton City and Prosser and called onstar. Dustin our tow truck driver was super nice, very helpful, safe and good driver, and got to us twice as fast as when we had gotten a tow in town tri cities from another company a few weeks before. I highly recommend you call pinky tow first if you need a tow.

  Ester Santana
a year ago
Very good price compared to others right now. They put the vehicle exactly where it needed to be and made extra efforts. Very satisfied customer

  Kari Kaloi
5 years ago
Tow call thru geico, Called for eta after 20min was told they would call back, 1hr 20min later no call. Called them again they said didnt realize was a tow and it would be a while they didnt have a tow available. Not happy sitting here waiting for almost 2 hrs and only needed a towed about 1.5mi

  Sandi True
4 years ago
I've had to use Pinkie's twice in the last 3 months. Both times, their service was great. I recommend them.

  Jauston Davis
4 years ago
Travis at pinkie tow was badass was super careful with my car was very respectful and helpful will definitely be calling them in the future fully recommend this company awesome people

  Edward Evans
4 years ago
The company took a very stressful and frustrating situation and made things much easier to cope with. Friendly, polite, prompt and professional.

  Tannar Davis
4 years ago
Travis is the man.. showed up hooked up and dropped off in a timely manner.. very professional. The only company i will be calling from here on out. Thank you.

  Krystina Bancroft
a year ago
Got to us quick. We appreciate you & Thank You for your help.Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing

  Jill Farris
a year ago
Easy to get a hold of and quick to show up on time.

  Kathy Eldhardt
2 years ago
Good the man with the tow truck gave my truck a jump that I bought at the auction. They are not obligated to do that. Thank you

  Mark Bell
2 years ago
They came right out towed me back home was speedy and reasonable

  Chrissy R
4 years ago
Polite & did the job well. Would have been 5 stars if they made it a little bit sooner

  Rachel Azar
2 years ago
EXTREMELY PROMPT!!! Had my issue solved quickly with no hesitation. Highly recommend.