Nolan's Collision LLC
4.7 (58)
1125 E Columbia St, Pasco, WA 99301
(509) 547-8145
nolanscollision.net
Claimed
Service options
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jdub1320
4 years ago
Whole experience with Nolan s was amazing! It starts with the ladies up front. They were so helpful and nice. Can definitely say they were understanding and professional. Even though they didn t work on my car. I felt like they treated me so well. One of the ladies up front even arranged a time for me to come in and get some stuff of my vehicle when they were closed. Just great all around customer service!! Would recommend them to anyone!
Ashley Meyer
a year ago
My entire experience with Nolan's Collision was amazing. The entire staff was very pleasant, easy and great to work with. They made sure that I completely understood the process with filing my insurance claim and the time needed for them to do the repairs on my vehicle. Their technicians did an amazing job on the repairs and my car looked brand, shiny new when I picked it up. Would highly recommend them.Services: Painting, Body & Trim
Rosa Diaz
8 months ago
Highly recommend this place. They are very good at communicating. Really nice people, great customer service. They did an amazing job on my car, I am a very satisfied customer and I will definitely go back, when needed.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
Chris Ramacher
a year ago
My experience with Nolans was seamless. I received a same-day estimate. My vehicle was put on their schedule promptly. Trevor answered all of my emails quickly. Everyone that I dealt with was extremely professional and courteous. My vehicle looks amazing. I would highly recommend Nolans to anyone looking for a high-quality collision repair shop. Thank you.Services: Painting, Body & Trim
Britanni Money
a year ago
Nolans is fantastic! When I got rear endedin February everyone else said they couldn't get my car in till the end of May, Nolans said they would work it in but it might take a while, it did take a while however it was mainly due to insurance hold up and they worked hard to fix that issue with insurance and were able to. They were super professional and my car looks amazing. Absolutely recommend.Services: Painting, Body & Trim
Rowdy Neuman
a year ago
My experience at Nolan s was pleasant. They replaced a side panel on my 2021 Sprinter and it looks great. Their staff was friendly, and easy to work with. Reasonably priced.Services: Painting, Body & TrimServices: Painting, Body & Trim
Trish Wickstrom
3 years ago
We first went to Nolans Collision after my son was in an accident and needed work to his car. Nolans did a very thorough assesment of the damage and gave us a very reasonable quote. We were concerned the car would be totalled but Nolans was able to do the repairs for a price that came in under the estimates from another body shop and was able to make the repairs in a very timely manner. We really appreciated the great service from Sherri, Cameron and the mechanics. They did an amazing job! We were so satisfied with the work we have been back with two other vehicles since and experienced the same great service from start to finish. I highly recommend Nolans collision.Services: Painting, Body & Trim
Ken M
10 months ago
Nolan's was there for me right after my accident happened. Their curtiousness and professoinalism helped us tremendously until we could sort out a game plan. Big thanks to Cheri, Cam, and Jen, you guys are great!
Lifegoals 30
4 years ago
The staff was really nice and welcoming. Did a good job on my car. It was brand new again. And they washed and vacuumed out my car which was awesome! I would recommend them. The only reason I didn't give them a 5 star was they fell a little short with communication.
Skeasha Ascencio
3 years ago
Nolan's collision is absolutely the best auto body shop. Custom service is incredible, they treat you like family. The the work is top notch quality. Can't say enough good things about this shop and it's staff.
Carla Bock
3 years ago
I will ONLY go to Nolan's for all my auto needs. They are efficient, easy to work with, integrity and perfection. I can leave $$ on my dash and it will be there when I pick up my vehicle, which by the way looks brand new! Love the staff and the girls in office are A++.Services: Painting, Body & TrimServices: Painting, Body & Trim
Maribel Mendoza Garza
4 years ago
Highly recommend Nolan s Collision ! They have the best customer service and keep you updated along the way. The color blends perfectly as if there was never damage to my car. I love that they vacuumed my car as well. Thank you.
Rob jordan
3 years ago
they did a verry good job for a reasonable price and did it in the time frame they said they would thank you
Anna
6 years ago
Excellent service, and they did a beautiful job of repairing my vehicle's door and matching\blending the paint. I was very nervous about leaving my vehicle, because the only time I've had to have body work done on a vehicle, it was a bad experience. Talking with the owner, right off I was put at ease and I was very pleased with the work, the follow-up communications, and over all professionalism. It is clear, they take pride in their work.
Josh
2 years ago
I had my front bumper repaired from a collision to the front passenger side in a blizzard off Tollgate. Much of it was covered by insurance but I also decided to have additional work done out of pocket on my rear bumper to fix some damage. The color matching is incredible and completely looks like new. Actually better probably. The original colors were appearing offset.Only rough patch: After repair, I had hardly driven the car (couldn't wash for a while) so weeks later noticed randomly that the passenger side wheel lining was partially shredded. I assumed it wasn't replaced from the original collision by mistake so I went to the shop and showed them.Two employees and I took a brief look under the car. We found that clips separated causing it to fall back into tire and shred.Sadly, the conversation became heated for a moment as they were defensive and said I must have caused the damage somehow and I avidly disagreed. One said that a scuff and rock chips on a plastic air dam piece on the opposite driver side showed the car was crashed. I explained I had barely driven it since it was painted, there was no damage to anything but wheel lining and I'm the only one who drove it. One pointedly said I hit something and questioned my statement. Then a nice woman (I'm sorry, I forget her name) came out of the shop as I was about to leave and told me she would ensure they found what truly caused the problem on a lift. She ordered the new wheel lining and I brought it in. After repairing it, I offered to pay for the part if it was indeed my fault somehow (trusting their assessment) but she said they couldn't find why. The plastic was scuffed on the opposite air dam but that is common on any low vehicle with plastic pieces hanging down.Point is, they did great work. I even understand my heated discussion with two of the employees (they take pride in the quality of their work). And most of all the woman who made sure they did their best to find the cause was great.I would come here again, they will take care of you.
Juniper
5 years ago
Love them! They just finished fixing the bumper on my Mazda and did a beautiful job. It couldnt look any more perfect. Cheri and Cam are extremely personable and sweet. Highly recommend!
Kraig Sorensen
4 months ago
Great staff. Always an honest assessment and work.
Dona Gilmour
2 years ago
Friends refered us to Nolans years ago, they are the only body shop we'll go to now! We've enlisted their services 4 times I believe, every time the same quality, professionalism, and timely service! Highly recommend this business!!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Miguel Zuniga
3 years ago
Very nice quality work. Super friendly staff. Work was done on time. Professional and best price in town. Left my car like new thanks!Service: PaintingService: Painting
trevor thompson
3 years ago
Nolan s did an amazing job and were very helpful and professional and got our car done way ahead of schedule I would definitely recommend Nolan s for any auto body workServices: Painting, Body & TrimServices: Painting, Body & Trim
JA F
2 years ago
Funny way to do business when you're involved with progressive insurance. They don't return phone calls even as a courtesy here. I'll take my business to another shop that actually believes in customer care.
Thelma Ruvalcaba
5 years ago
They fixed my car super fast and they even detailed my car! It looked brand new! They did a great job! Highly recommend it!
Abbigayle Olsen
2 years ago
The staff at Nolan s has always been so kind and helpful to me. I have worked with them on multiple occasions and they are always helpful and professional.
Brayan Gonzalez
5 years ago
I took my honda accord 2016 to this place an d they did a really nice job no appointment for my estimate I even took it that same day, I also try other places but they didn't have appointment available just for the estimate .
Jon Filkowski
2 years ago
Original quote was fair, but out of budget, worked with me on a cost effective solution! Thanks Daniel and Team!!! Your effort was much appreciated and your work looks great!!!
Cynthia Peiffer
3 years ago
The staff were friendly and informative. We were even given a Logo Bag to clean out our things from our car that we left to get an estimate for.
Tony Turner
6 years ago
The turners what thank the nolan's crew for the awesome job on the 2012 challenger that they fixed I just picked 2/20/18 3:30 awesome customer service and friendly staff
Andre Roybal
3 years ago
Quick and easy! They did a great job with the body work and paint! Highly recommended and pleased with work.
Katie Knight
5 years ago
Everyone was very friendly and helpful. They fixed our car up quickly too.
Don Nolan
4 years ago
Great place to work. The guys working in the shop due an amazing job of fixing the vehicles.