Barajas Auto Body
4.2 (69)
700 W Columbia St, Pasco, WA 99301
(509) 416-2270
barajasautobodyllc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lori Beeler
a month ago
Barajas Auto Body has repaired all 3 of our cars and gone above & beyond to make them all look as if they were never damaged, even finding hard to locate parts for our old truck. I highly recommend this shop for all your car body repairs!!! They do a fabulous job of detailing them when they are done too! A little added bonus
Pedro Torres
2 months ago
My car has been in their yard 2 weeks.1 weeks they failed to close a window and it s been rain damaged.They lost 2 sets of keys.Looked like someone slept in my vehicle, like jumped their fence or something, dumped a trash bag, rummaged, and used a towel & table cloth that were in the wagon trunk and ended up in the rear passenger seat.Now on week 2 without an estimate from progressive auto insurance because this place cannot access the vehicle to get it on a lift and access damage.What an inconvenience.If they make this right, I might change this rating. Wow.
Raya Confetti
3 days ago
I want to thank Barajas for working with us on my rim issue. I'm very happy with the service they provided.
nova flores
2 months ago
Worse experience in my life!!! Rude disrespectful staff stay clear of this business thief s too and very unprofessional save you re self s the head ache and just find a reputable shop
Jack Rose
a year ago
Please don't waste your time. I wouldn't recommend Barajas to my worst enemy. Insurance pays them in full before they even do anything to fix my truck. Barajas knows this and takes full advantage. They lied to me and said it would take 2 weeks to fix my truck, it ended up taking 4 months. And still never fully fixed my truck. Tire sensors are still broke and mud flaps never were repaired. At one point the secretary, who is also the owners daughter, yelled at me to come get my truck even though the truck was not finished. Apparently Barajas did not fix a sensor and didnt want to pay for it. The secretary was so rude over the phone. After 4 months, Barajas called me to tell me the truck was done, I go walking around my truck and see that they scratched up my truck. When I pointed this out, the owner said that he forgot to tell me and he meant to fix it. I doubt that was the case. I'm sure he hoped that I wouldn't notice and i would just drive away.PLEASE don't use Barajas. They deserve to go out of business. Use Matthew's or Frank and Sons Auto Body shop.
AN JR
2 years ago
I found Barajas Auto Body on a website search. I visited the facility and I was impressed with their professionalism. They gave me a quote and I went for it. I just picked up my pick-up and I couldn t be happier. They did a fantastic job. I was really worried that the new paint wouldn t match the old, but you can t even tell. I will definitely be returning. Thanks guys!Service: Painting
Manuel Ochoa
a year ago
Barajas, is nothing but shortcuts. Employees are trained poorly with no supervision & treated unfairly,Barajas has no word and constantly lies to employees and customers about parts that need repairing,I m trying to save you your time,money and possibly your safety,every other month you ll see a new employee due to the way he treats his employees. No harsh feelings to him. Or his business.Services: Air & cabin filter replacement, Steering & suspension repair, Painting, Body & Trim, Wheel alignment, Welding, Air conditioning
Bibiana Cuevas
a year ago
I was urgently needing a rapid repair and found this body shop. within days, my car was left looking brand new and shiny plus I didn't have to worry about dealing with the hassle of communicating with the insurance company. when time is of essence, Barajas Auto Body will get it done.Service: Body & TrimService: Body & Trim
Brayton Passey
4 years ago
I'd go back.Sal and his team do excellent quality work. When they fix it, they do it right. High quality repairs, wonderful paint, all around good job. But, they take awhile.They generally take 1.5 to 2 times as long as other body shops, insurance and industry guidelines say it should take. Sometimes they're faster, if you're lucky. But, when it's done, it's done right, the way it should be.If I planned to keep what I was having repaired, I'd take it to them.
Ulises Hernandez
a year ago
This place has gone down hill fast. Their lack of communication and customer service is awful. I use to refer them every chance I got now I warn people. They Cherry pick on which vehicles to move out and which to keep. You THE CONSUMER have to call and ask if your parts are in yet since it s been a year and the good old run around of COVID has us delayed is getting really old. This place should be a 0 star if possible now.
Galen Wolf
7 months ago
This is my number 1 place. They are friendly and do an awesome job. They don t take short cuts. Trustworthy people.
YVONNE SCHAFFINO
5 years ago
Sal did an awesome job on my car. Not only did he work with the insurance, he also understand how much I needed my car back. Getting my car back in just three days was the best feeling ever. I was stressing but he helped me through everything.
Robert Morfin
2 years ago
The car looks like new. But the way they went to bat for us with the insurance, giving tips on dealing with insurance as far as car rental policies. And they would not accept anything but new or just like new parts.
C Jordan Cooper
5 years ago
Their prices on bed liners were very reasonable. When I got there, there was no one at the front desk. I went in the shop and the guy working No Habla. I was spoken to by a 3rd guy but was told come back later when his niece got back. I assume they will do a good job.
Judy Sanchez
3 years ago
Would like to address that Barajas Automotive shop did an awesome work on my 2015 Toyota Camry....they were very professional, on point, and on time. The paint and body work was awesome and couldn't notice it was badly hit....Thank you so much Barajas Auto Shop....recommend to family and friendsServices: Painting, Body & TrimServices: Painting, Body & Trim
Angel Sierra
2 years ago
They have very nice customer service I took my car to get repaired and they left it like new ,like it never happened. They also keep you updated through text on how your car is doing would totally recommend!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Rostis_ Garage_
4 years ago
So I brought my Pride and Joy to Barajas auto body to get some body work done . In process to get the truck fixed They had to repaint it a few times to get the right paint, put on the wrong decal few months later the paint starting chipping of I brought the truck back and his excuse was that I drive on gravel roads well how come paint isn t chipping on the side he didn t touch? He had no answer said this isn t covered u will have to pay so just a heads up take ur business els where I would not recommend to even my worse enemy to go this this shop!
Monica Murillo
3 years ago
I was very pleased with Barajas Auto Body. Very professional great Customer service and great communication they would update me on my car via text. Did a great job on my car. I would highly recommend then.Services: Painting, Body & TrimServices: Painting, Body & Trim
Kelli Piggee'
2 years ago
We had the most unethical, unacceptable, pathetic experience. We experienced a complete scam full of lies and deceit. They literally took a show car that had thousands of $'s, countless hours of hard labor applied to restore this beautiful car which is now a complete disaster. As you can see, we didn't check what services were done on our car because there literally weren't any! We had to purchase a trailer and show up unexpectedly to get our vehicle back. They had lied and said that it was inside their shop when the entire time, they had left it outside for almost 2 years. You probably wonder why 2 years we allowed them to even have it that long. This is what happens when you trust people are telling you the truth as to why the work is not complete..it was literally a plethora of lies. They even had the audacity to say the car was not there last week when in fact it was in the back as seen in the picture. They just didn't want my husband to see how they had demolished it. In addition, our stereo was stolen, the inside dash is compromised, a visor was taken, wires were cut to our radar detector..The list goes on. I don't know how they sleep at night with the absurd negligent actions that were taken on their part. It appalls me as to why anyone, let alone business owner would allow this to happen that could seriously affect their reputation.
Odalys Alvarez
7 months ago
Really good customer service, was very satisfied with the end result. Would 100% recommend!!!
Judy Sweeney
4 years ago
Barajas Auto Body did an excellent job repairing my car. It looks perfect! I also like the way it was cleaned, inside and out. A clean, fresh smelling car makes me happy!
JA F
2 years ago
Sal works hard as a small businessman to earn your business. He definitely has a desire to put out quality work. His only drawback is some employees may not have his eye for quality work and quality service.
Mikah Rayne
3 years ago
Went here on my way to Oregon and bumper piece fell off on way going on road trip. Gave them a call and helped me right away to get bumper hold together. It made it to Oregon coast and nice guys there!
Ramirez022
3 years ago
I went in to get both windshield wiper arms replaced and they did it for free without me asking. Of course beyond satisfied and appreciate them helping out people in their community during a pandemic.
Kyle Snobbery
a year ago
Took the car in because I got my bumper was damaged in my tire was damaged and now all of my electrical doesn't work my check engine lights on my abs is on my 4 x 4 won't shut off and don't ever take your car here and it took him a month and a half to get the job doneService: Wheel alignmentService: Wheel alignment
Juve Puente
10 months ago
Crooked people! They will damage your car even more in order for them to get paid more.Service: Body & TrimService: Body & Trim
Mario Madrigal
2 years ago
The worse job and lies on your face to the insurance that mi truck is ready and call and no that they have appointment to check out the truck in 3 days after they told the insurance that it was ready the worse body shopService: Body & TrimService: Body & Trim
Lisa Lovejoy
2 years ago
Salvador and his staff are kind, professional, and welcoming. The work done on my car after an accident was great.
Vincent
3 years ago
Salvador and his crew are some of the best around. They are fantastic people and they do honest work. I highly recommend them.
Angela Billings
3 years ago
Very happy with my finished product of my car i was hit by a lady in car accident and my car was in super bad shape thanks to these guys it's in tip top shape and can't even tell it was in a wreck I'm so thankful took awhile to get my car but with the work they did it was worth itServices: Painting, Body & TrimServices: Painting, Body & Trim