American Pick-A-Part, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heidi E McNutt
a year ago
I found this place about 2 years ago and continually come back because the people who run this place are nice, respectful and always helpful! They answer any questions I've ever had and never treated me any sort of way because I'm a girl.. They carry a diverse line of vehicles.. and have even had told to buy when I forgot mine. They also have an area with pre-pulled parts if you cannot do it yourself. Parts are reasonably priced so you won't feel bad when leaving an armload of parts to fix your rig.

  Asher Knight
10 months ago
I just called, at 4:20 pm, having just a quick question, the gentlemen proceeded to put me on hold for 10 mins? At 4:31 he picked up, and hung up on me. My question wouldnt have taken more then 3 mins to answer, i called back as soon as he hung up and he ignored my call. Awful customer service.

  Rey Garage and RC Stuff
a year ago
I have visited this place couple times already and employees are always very helpful and friendly, they also give you very good price on the parts but make sure you bring all the tools needed to remove parts, I definitely will keep going and buying here.Update.This place shows that close at 5 pm no where says 4:30 pm, it would be very nice if the hours info gets updated so people don't waste a full trip to your business.I showed up at 4:33 pm. to get a part that only has 1 bolt and the row is very close to the office, no more than 6 minutes on going in and out, traveled almost an hour to get told last entry at 4:30 pm no exceptions.I mean, WoW, what happened to your great service, guys?Would like to see some humanity, especially with customers like me who are very constant buying from your business.To the administration, please be nice and update your service hours on google.It's been a great place to go buy so far, please don't ruin the good business image.

  Ajax 300
a year ago
I would give them 5 stars but I don't like that they scan you ID when you go in, seems invasive and could cause issues if that info got into the wrong hands. $2 to go in and look for your parts. when you buy parts I think the prices are reasonable. What else can you say.

  Daen
a year ago
Finally cleaned up and well organized.I will definitely be there again.There's a huge amount of used car's selection to pull used parts at a reasonable price.

  Jeff Raines
a year ago
Wasn t able to find the part I was looking for, but the guy running the place was helpful and it s only a $2 fee to go and walk around the whole place and see if there s anything you can pull off the vehicles. Worth a shot to check out if you need a replacement or spare part.

  Dawn Mitchell (New Dawn)
2 years ago
They bought a car from me, were professional, courteous & knowledgeable about the process & gave me a check on site. Couldnt have asked for a smoother transaction. Id recommend them or use them again should the need arise.

  chente rojas
a year ago
It's like the store for grand theft auto upgrades. Where you can do some upgrades. If your a wrench turner it's awesome place. New rims, or a door panel, if it ain't here, it can't be found at junkyard.

  Lexi Lynn
2 years ago
Nice prices. they input parts you get in the computer for needed returns.Very clean yard and easy to navigate the isle #'s. Vehicles are by style not maker so can be hard finding the model and year you are looking for. Very small yard if looking for minivan or truck parts.

  Kyle F (Darkcrow)
4 years ago
First time here and I'm very impressed with the politeness and helpfulness of all the staff assisting me in my search for parts while maintaining first come first serve order. I could not have been more grateful for there kindness. There prices are quite reasonable as well!

  Dotty Smith
a year ago
I only bought 4 tires from there however the guy searched for them because I live in oregon right size great shape.

  Curtis Medlen
3 years ago
Got there at 4:33pm and the young man at the counter said they are already closed. I told him your hours say you close at 5pm!? I then told him I just drove 25 minutes to get here. He said I am not able to let you in the yard after 4:30. It would have been nice to know before I drove all the way to their business. Please change your hours or add a note so others do not have the same experience!!

  JL
a year ago
I looked and looked for a part that was interchangeable with the one I needed so I didn't order one or buy one online and went there paid my $2 and the 1 I part I needed had been picked. Waste of time for my first try

  Randy Vanderveer
8 months ago
They had a brand new type-c to lightning cable for my iPhone for only five bucks!

  Geoffrey Jones
2 years ago
I love going there for parts for my Ford Windstar. This time, I went, with a friend, to find a part for another friend's Mercedes-Benz. They didn't havethe rught year car. That's OK.

  Ishmael Gonzalez
6 years ago
American Pick a Part in Pasco, WA has a large variety of cars to satisfy you with the part you re looking for. I ve been an active customer for quite a few years now, and I m sure you will be one too when you come visit them and see their reasonable prices they have!

  Mark D
8 years ago
Have been in here many times. It is a junk yard, you get what you would expect from a junk yard. They have recently done a lot of shuffling vehicles around. They have made a ton of space for more vehicles. I have found everything I have needed and they will let you haggle on prices. Have worked them down ~20-30 dollars a few times.

  Mr A
2 years ago
I will start by saying out of all the junk yards in tri cities this one has the best prices and the owners and family that work there are super nice you will have to take your own parts out but for the price it's worth it also they have alot of diffrent cars to choose from definitely go check them out

  Shannon Guthrie
a year ago
Friendly staff! Very helpful. Had the part I needed for a great price!

  Tyler Davis
2 years ago
Called for to see if they had parts for a Mitsubishi mirage in years 2012-2020. Guy on the phone says the car doesn't exist. I find that hard to believe when I'm sitting in one. No wonder I'd never heard of this place before. They're unprofessional and forgettable.

  Thomas Mitchell
2 years ago
Great prices, great parts. Employees display good attitude which is always a plus. recommend to everyone.

  Surgebbx
a month ago
Hung up on me multiple times

  Allen lozano
a year ago
Only place in tricity that let you in the yard to actually pull parts off the car. The yard worker is a G for helping me find a part I'm looking for.

  Cristian Romero
a year ago
Awesome place and Tony is a super awesome dude!Staff is very friendly and helpful, great place to do business with!

  Vern Walters
2 years ago
The counter persons I have worked with were nice and very helpful. So far have had all the parts I've needed.

  Ernie Peralta
a year ago
Great costumer service and better prices plus great cars part inventoryDon't forget to bring the car # Id

  Benjamin Melgren
a year ago
Very friendly staff, helped me get some new wheels!Service: Part finding & extractingService: Part finding & extracting

  John Hoover
2 years ago
I've been waiting for a phone call back. I called and was told their WIFI was down so they could not look up any parts. They took my name and number down. This was my only day off in weeks.

  Kristy Caywood
2 years ago
The guy was very nice and very helpful with what I was there for. My ARMY HUSBAND PASSED AWAY. AND NEEDED TO GET OLD VAN.

  Akilezzz Mata
a year ago
Great service and good place to buy parts