O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Diana Kenealy
4 years ago
Every time I have needed a part for my car or R.V. I know I can count on O'Reilly Auto Parts.Needing a fuse for my R.v. I took it to R.V. place that should have had no problem looking up the fuse I needed but I never got far. I desired to go to O'Reilly and ask the guy working there if he could figure it out and it was no problem he found the info and grabbed the fuse just like that. They really do know there stuff. Friendly and knowledgable. Store is clean and shelves have no empty spaces . Every product is in the right place and in order. Duane Gilge was the employee who had no problem on r.v. fuse. That's the one out of many reasons I depend on OReillys employees. If i could put all I really wanted in this review, you would be reading till next week. Thank you to Omak Washington's O'Reilly Auto Part Store wonderful employees. My R.v. also saysthx too.

  Michael Parker
4 months ago
Always fun to be talked to like an idiot by a "mechanic" (no you're not, you're a parts store counter person) that a part doesn't exist that you're literally holding in your hands.Try being less rude

  Vicki Katorian
2 months ago
Thank you Vern for re-attaching my windshield wiper. You are my hero! It was probably a small thing to you but a big thing to me

  SC Q (Q)
11 months ago
4-25-23 Well I guess you could say this is my go to place for car parts. Never had a problem except that it seems a bunch of my parts bought at one of the stores never made it into the computer so now I have to dig through my receipts to find one for a faulty fuel filter. Other than that they've always had my parts and no returns have had to be made previously.

  Tony Brown
a year ago
I don't like going to this place anymore sold me the wrong gasket wrong thermostat wrong radiator and I'm complaining about the radiator they told me to go to Jerry's so I went to Jerry's and I got the right radiator this is not the right place for me I'm not going back worse shopping experience ever wrong parts all the time

  Chris Perkins
9 months ago
Fulfilled all my expectations. Had everything in stock.

  Rick gilchrist
3 months ago
Usually has what I need and they are open every day.

  Suzanna Sausedo
7 months ago
The workers are friendly and very helpful,I recommend everyone to shop here

  Dragon Associates
6 months ago
Has general supply of automobile items. You will have to contact the store to find out more

  Trace Schrock
5 years ago
Always a chill place to visit with guys who are always willing to help you out. If they can't find a solid answer they will get someone who will. If they don't have a part for your rig, they will order it on a timely manner. Twice this month I needed parts, total I had to only wait 2 business days. That's one day for each part I requested. Great service.

  Dave Varshock
a year ago
For me a five star auto parts store is: Friendly, helpful, knowledgeable, people. Accurate, quick orders and fair pricing. Omak Orielly has checked those boxes each time so far. And they offer a veterans discount.

  irene mendonca
6 months ago
Staff is helpful very friendly knowledgable.clean.Ill go back

  D Bratt
a year ago
I went into the 0mak store on July 4th, early afternoon, I was the only customer, there was 4 employees behind the counter doing nothing, I asked for help in finding a new cellphone charger plug for my car and was told they don't go bad, that it's probably just a fuse, I asked for help with that since I had no idea where to find it or how to check it, and help replacing it if this was the problem, all 4 just looked at each other and laughed, they said to look it up in my car manual, I'm a 71 yr old elderly woman, they use to be helpful, I must have came in on one of thier no help days, I won't be returning again, word of mouth goes a very long way!!!

  April Titus
a month ago
Always helpful and always nice

  Anton Alderliesten
2 years ago
I was going through some potentially dire mechanical problems in Baker City, Oregon and was going to have to buy some tools to try fix the problem but the helpful and friendly dudes there lent me their tools and were very helpful with diagnostic help too. Big dude with a beard and a shorter dude with a hat. Thanks boys! Made it home and the suv still runs strong!

  Carol Harmon MamaBear Bowling-Young
a year ago
Problems in the past (usually with other ORileys stores) but these days I'm a dedicated customer. (However, in the summer months, them lines and waits suck!)Had problems getting help at another ORileys in Medical awake area and was extremely frusterated. I complained to an Omak store employee and he talked me through what I needed.Now that's how help should be!

  Steven Hooker
a year ago
I vote them the most incompetent staff in Omak. The most misleading ,under trained , no knowledge of customer service in our state let alone Omak. Don't give them a chance to steer you wrong because their job is a joke to them. No ethics at ALL!!!

  mandi williams
8 months ago
Worst business for answering phones. Have tried calling the past couple days several times a day and nobody ever answers the phone!

  Jose Pete
2 years ago
Staff be acting like your bothering them. And they will not call you after ordering a part to let you know its in. Ive ordered multiple parts for my car and never got a call when theyve come in so i just shopped elsewhere. This location is odd...

  Savannah Small
3 years ago
Very rude workers not wanting to help when i have questions or need help finding something. They all standing around behind the counter doing nothing! Sold me something didnt need and went to take back not used and wouldn't take back barely gave me the time of day when went in. Very disappointed use to be able to go in and get great service ! Will spend my money somewhere else !

  Kenneth Hustad
4 years ago
We were traveling on I-15 from Arizona to Washington late in the late afternoon when the alternator failed on our 2004 Jeep Grand Cherokee. A quick call to Scott at the Nephi, UT O Reilly Store, still 80 miles north, confirmed our problem, verified the right part was in stock and offered suggestions to minimize battery loads to help us reach Nephi. When we arrived just before dark Scott had our new alternator ready. I had sufficient tools with me but Scott jumped in to help me change the part in about 15 minutes. Scott s knowledge, skills and genuine desire to get us back on the road quickly saved the day. We were able to continue on to Ogden for the night. I want to add the other employee on duty at that time asked my wife if there was anything she needed during our pit stop. Been a long time since I have received such outstanding service. Thank you

  Kristi Jensen
5 years ago
First time I went they quoted me the core charge, not the price of the part. 1 week later they gave me the wrong brake pads and I had to make a 84 mile round trip to return them. I won't be going back.

  Teresa Hobbs
5 years ago
Always friendly and helpful service. The workers go beyond just getting parts they have also helped install. They have hooked my car up to a diagnostic machine to discover electric problem

  Barbara Henriksen
9 years ago
Today June 21, 2014 my husband needed some spark plugs for his 1965 Mustang.We live an hour from any stores besides grocery stores. Nick the employee of this store took his time and gave my husband three (3) price points for spark plugs. Nick was polite,courteous,patient and very knowledgeable.

  Amy Gonzalez
a year ago
Good customer service. Got check engine light checked & 1st time I've got printouts & a clear explanation as to why.

  Tim March
a year ago
Nice selection of parts and tools. Good customer service

  Josh Allenby
6 years ago
Called, spoke to a guy named Sal. Asked for a certain part. Yep, he had it, a rebuilt one at a low price! Went to pick it up, not only does this price not exist, neither does the part. Lied to me on the phone, lied to my wife in person. Did nothing to rectify the situation. Spend the extra $10 And go to Jerry's or Napa. P.O.S. workers and service.

  Bill Gregory
3 years ago
Needed parts arrived when they said they would. Some parts iI didn't need and they took them back no questions asked. Good service and helpful people. 5 star place.

  Susan Seale
2 years ago
The guys are always helpful when I go in. I never feel uncomfortable as a female in this store like happens at some of their competitors.

  Iilsa Bell
11 months ago
They wouldn't let my kid use the restroom today. Really? A kid?