Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Judy Butler
5 months ago
BEWARE! I went in to have my tires rotated, last Spring, and I was told I needed new tires. I didn't buy the tires. After I got home, I had two male relatives look at my tires and they told me they were fine. Recently, two female relatives were told the same thing when they had their snow tires put on. One car was a new car with only 7000 miles on factory tires. I never will trust Les Swab again!
Eric Gerken
a year ago
Didn't even have the chance to put car in park and there was someone at my car didn't even see him coming. Fast service too. Brought work truck in March 9th for something in tire. And they pulled that out(refer to pictures)
Class of 2017
8 months ago
I want to give a shout out to Justin at your location. I went in to get a flat tire fixed and Justin went above and beyond to give the best experience possible. I've never had such a pleasant experience at an auto shop before and I appreciate Justin truly caring about my needs. Justin provided outstanding customer service and it was a pleasure working with him. I really appreciate Justin's caring personality, friendliness, and kindness. Its people like Justin that make my day brighter and better! I will come to this Les Schwab location from now on for my auto needs and look forward to seeing Justin again. Justin deserves recognition for his amazing customer service, so I'm glad I can leave a review here.
Pamela Robertson
3 months ago
The guys were friendly and professional. They provided my needed service and, most importantly, did not try to cheat me. They are my go to shop from now on.
Jesse Ballesteros
2 days ago
Very great customer service and very helpful and friendly.. like going there..
helen gunderson
2 weeks ago
These guys are fast , but very thorough! Best popcorn in town.
Brianna Badger
10 months ago
On May 30th, we were coming back from camping when we ended up with a flat tire on our travel trailer. We swapped out for our spare and headed directly to this Les Schwab location expecting to have a horrendous wait time and a delay in our return home. To my pleasant surprise, as soon as we pulled in with the truck and trailer we were immediately greeted by a female employee working outside. After explaining our situation, multiple employees got immediately to work fixing our tire and swapping the spare off the trailer and back onto the tire rack. We were in and out within 10 minutes. The employees were all so kind and knowledgeable and helpful! Thank you so so much! I wish all the locations were like this one!
Morgan Cravens
a year ago
I had a slow leak in one of my tires. I had not purchased my tires from there (I had got them out of state a year ago). Went in to see if they patched tires, and how much it cost.The guys working had my tire patched in 20 minutes, checked the break pads, and told me to have a good day.I will definitely be buying my next set of tires from those guys! Thank you again for being so helpful!!
Alan Rizzonelli
a year ago
My tire flew off my car (no fault of theirs) the tow truck dropped my car off there. This happened during the weekend and they came to it there on a Monday of course I let it sit for a day because figuring payment. Got ahold of them and they scheduled a day to fix it. The tire was shot and I m sure the wheel was too since bolts had sheared off. They had my car up and running and were very reasonably priced and payments options. Totally grateful and pleased to be able to leave such a great review
Lisa Elder
a year ago
Got my flat fixed quickly, even with them being extremely busy. Great directions for getting back to the highway. ( Snow in middle if main road causing normal semi truck routes to be impassable) Staff friendly and efficient.
Alex Hatch
a year ago
I went to this les schaub in omak. I recommend working with Kevin, he aligned my truck and did a fantastic job. A true professional, put 30 years in at this business and could tell he was a proud motivated employee who cares about his job and customer.
Diana Kenealy
a year ago
I will say that the L.Schwab in Omak, Wash. Has never failed me. Great customer service from each employee plus it's never a sales pitch or fast talking adding up to a unexpected price or inflated prices/estimates. No fine, tiny wee little print that you can't read unless, you got a NASA telescope on ya.Up front and, honesty is what I have got from this shop.Just got all new tires. Had to order them but it was worth the short few days wait.I had no clue the car I had bought was running with tires a size that wasn't correct size for my car.the employee gave me the news on my car running with wrong sized tires. I never would have known this. Had no idea until he told me.The time the tire guy took to explain what I needed to be safe was easy to understand and explained the size for my car I needed and he found the very best price he could after taking time to go the extra mile with searching for best price and really good quality tires too was again another score up and reasons for my trust in this store and those who work there. He ordered four new tires and even another guy told me my brakes had some wear but not anything to worry about unless it started having symptoms of wear that was explained also on what to listen for and know when I was to check about getting brakes done and then they would help do my brakes at that time of needing new ones and not before that time. They would be sure it was needing brakes and they check that out to be sure it's what is needed and if not they dont do it and they dont stretch what's really true or tell ya what is not a issue but make you think it's a big issue I get to keep my cash in my pocket that's the thing I stretch here, my bucks. Honesty had been the thing that did'nt have me buying what was not needed yet. They are knowledgable, fast, friendly, honest and so nice to work with when I'm needing service.Credit lines for fitting most needs is easy to apply for online or in store. I got the info in they ask 1for on line. Instantly got response back. A warrenty is a big deal to me and gota say they give the best ones. They always Stand by what they say. Now there are a few females doing the job too., It's nice to see them all working together and it's like they all are the team that with me makes it a big win and this is better than 5 stars to me. I actual never dread having to go in for services needed and they even know what they are doing!, They do it right by me in my book. L.Schwab rocks and I've been to a few. All good but this one is best in my experience. Feeling good when they show they like L.Schwab too. If not they never show it, thats another plus.100% my home town and its 100% MY Les Schwab store for quite a few years. Theres many reasons I say Try this Les Schwab and you will find it to be less stress and the best employees I could ask for. This may sound all over top on my reveiw and I say honestly it's exactly what I needed to reveiw that tells people true to my reveiw. They have earned it all and this reveiw needed to be deserving. It's well deserved so it's my honest 5 stars and more added stars if I had my way on that . True to my experiences and if they ever go down a star, ( havent yet)il tell it honestly, true but as of today it's my true reveiw.
Kile Beeman
a year ago
Hey they are willing to help out when you got no cash on hand and are stuck in the middle of nowhere. I'll always give 5 stats for that type of help when in a hard spot. I've been in far too many hard spots with out the luxury of any help. Les Schwab has always bailed me out when I've been able to call them and I needed it.
copper8637
11 months ago
Prices was high got quoted 4,000 dollars after accident and got another quote and it only costed 1,400 when t ook it down the road and got it fixed and t hey did a wonderful job and alot of what they said was bad really was not bad at all .
Robin Graham
5 years ago
I/We LOVE Les Schwab!! I went in today to inquire on the price of new tires for my car. They met me with a friendly smile and a great attitude, and did a search for exactly what would meet my requirements. They went the extra mile to make sure I was satisfied with my selection, even going as far as speaking with my other half to make sure I was selecting properly. I was in and OUT within 1 hour!! That's great customer service, and the crew needs to be highly commended on their work.
Jose Pete
3 years ago
Ive purchased 7 tires for 2 different vehicles having to order both sets because they are not in stock meanwhile never recieving a phone call as to when my tires came in. Instead i go in 5 business days after ordering to find out they were already there... other than that, they will stop what they are doing, greet you and will open the door for you. Awesome people f'real
Lil Poet
a year ago
I used to rep less shwab, until I learned what kinda people they allow to work there. I can't trust a place if there employees are not trust worthy. How would I look getting my breaks and tires done some were that allows employees to take from a child and not pay back what is owed, or how can I allow a place to work on my car when they allow people work there that get drunk party and break up families that's not cool.i think that that maybe les shwab need to look into the people they have working there because they are supposed to be the face of les Shwab how they are is how I look at less shwab and nope me or my family won't be going there and we go there every year for tires looks like mac tires will be.geting our business
Mike Joos
3 years ago
I just went in to have my tires rotated and as per usual, I'm very happy with the service. Dominic let me know that my tires are wearing close to needing to be replaced and my rear brakes are also getting close. I appreciate the knowledge without the hard sell. My family has purchased from Les Schwab for as long as I can remember and the service today will keep me coming back!
Megan Hanson
a year ago
My car was making an awful noise coming of Blewitt pass. I went to the LS in Wenatchee, Shawn there was amazing but they did not have the parts. I went to LS in Omak on Monday morning. They could not get the parts until Thursday. Scott in Omak provided supreme insight, did all he could for my situation, and provided pointers to get me home safely.I was able to make an appointment with my local LS at the same time I was in Omak due to the careful considerations of Scott, Kat, and Shawn.Scott called me later in the day to make sure I had made it home safe. THANK YOU! I have been a LS customer for years but it s experiences like this that truly set them apart from other shops.Thank you to all involved. You made a situation that was, to me, super stressful(!) so much more bearable!!
JH 86
4 years ago
Seems like it s very hit and miss. They use to have a great staff 15-20 years ago. Kevin C. in the alignment shop seems to be the only person that truly understands what s going on as he was one of the original staff members. Mike is a great manager and has been able to resolve all of my issues in the past however too many issues have occurred to want to come back for future business.
Javier Botello
5 years ago
I appreciate their hard work!!! Right as soon as I pulled in I was immediately asked how I could be helped.whenever the phone rang they were very quick to answer with the most joy. I just needed my flat tire fixed. They will fix whatever is wrong with your les Schwab tires for free. 5 stars absolutely!! Thank you for showing every customer care. I was watching as all the customers came in. Even when you re short handed.
janine hathaway
3 years ago
Went in to bring them a truck tire rim for the tire they had fixed. The gentleman was rude. Said I know of no truck tire. Didn't look it up until I insisted it was there. Oh ya we have it he said. I wasn't impressed at all. He said we can't get to it today they were too busy. I said that was fine but come get the rim and they could fix it when they had time. He wasn't happy. I left in a bad mood.
Ms Zoe Zoo
a year ago
Had an appointment. They got my car in as scheduled and had tires put on and done within 45 minutes. Brandon and Scott were very friendly.
Linda Williams
4 years ago
Les Schwab has a questionaire on line to made an appointment to have new tires, or whatever you need. A few questions. Since I needed tires i was asked Make, model, style wheel base and tire size. I was offered a calander to chose the date with openings. I selected my date. Confirmation was received via email..When I arrived they were waiting for me. They verified the tire size and had the estimate completed. I was only there for 45 minutes. Very impressive. I have waited hrs in their showroom having tires attended to. Thank you Les Schwab for taking such good care of me...
Katie Ault
6 years ago
I called to get a price quote on how much it would cost to have tires swapped out on the one set of rims that I have. The man I spoke to asked me several questions, including "did you purchase your tires through Les Schwab?" I had not purchased my tires through them, and was very clear about that. He quoted me as the total being $65 for everything. When I went to drop my car off, I spoke to a different man at the counter. I explained that I had previously called and spoken to someone who had quoted me $65, and wanted to make sure the price was correct. He said it was. When I went to pick up my car, the man who rang up my bill also SAID directly to me "your total is $65" HOWEVER when I looked at the screen on the card reader it said $95. I asked him why he said $65 if the price is really $95, and he made some excuse about there being a fee for not buying the tires through them. I explained that I had talked to 2 separate employees who had specifically asked me about where I had purchased my tires and still told me the price was ONLY $65. I was never told there would be a fee on top of that, and to try and charge me for it without telling me is disgustingly dishonest.
GAS DONKEY KUSTOMS
6 years ago
Friendly helpful people and a great price!!!Updated...turns out damages occurred during their time of having my car that is costing me more to fix than the services they charged me for. "Completely destroyed my aftermarket exhaust system" had to be removed before causing damage to engine. Now I can't really drive my car.
Jane Heney
2 years ago
I come here because they have always been friendly and give excellent feedback and service. Definitely have trusted them with all my vehicle for the last 20+ year.THANK YOU Les Schwab
Lisandra Finley
a year ago
Always very on top of it the minute you pull in. They'll come to the car to grab bills or ask what you need plus they will air your tires up for free. Very friendly and speedy service.
Justin Squirrel Staples
3 years ago
You guys already made it a 5 star very cool people
Qwamqwamasket Ilmixum
5 years ago
They re service is slow, they re rude and they re absolutely discriminatory with how they service their customers. I sat and waited to get my snow tires swapped for six hours and watched them assist at least 11 walk-ins on the spot while I waited. I know it s not polite to eavesdrop but when the entire shop is one big empty room it s difficult not to and after waiting for so long I was glad to learn the status of the walk-ins. In fact, to get service took so long that I m not sure I ever left, check back in 2030 and I might just still be sitting at the corner table...