AAA Mount Vernon - Cruise & Travel

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aleta H
a month ago
They did a great job of mapping out our trip from Dallas TX to Tennessee and 3 other states. Saw Dollywood, Smokey Mts, Rock City, Georgia and more

  Tim Root
8 months ago
I had my international drivers permit done here. They were very curtious and very quick. I highly recommend them. I am extremely happy with my visit there.

  Clare Trapp
a year ago
Booked a trip to Africa with Theresa Kehrli. She is fabulous to work with. Knowledgeable, kind, professional and fun to work with. It's a big trip, so glad Theresa made it so easy!

  Anson Chamblin
11 months ago
Outstanding customer service by travel experts. It was a pleasant surprise to visit this store. Want to drive in Europe? You need to start here.

  pepperman425
a year ago
That was a quick and painless visit. Marcy took care of our flight reservations, getting us the departure and arrival times we wanted, the fee was minimal and unfortunately the airlines don't budge on the price. We will definitely be back for our next trip, I hope I will not need to be desperate enough again to waste hours online searching for cheap flights. So very glad that we went.

  Eric Polson
2 years ago
I pay $1,200.00 a month and have 11 vehicles with these guys its ridiculous. 25 minutes on hold for the original call. Called the 877 number and was able to reach someone within 2 minutes but now I have been on the phone for1:20:49 seconds and time is continuing to go on. I can't answer any other phone calls for my business, use the bathroom or anything. This is the worst case of customer service ever. But you better not be late on your payments....... No agent answers the phones. Horrible service.

  Aaron Mountain
a year ago
A close friend on Saturday night broke down near Anacortes it took AAA over three hours to get someone there to help her she paid the membership fee so she wouldn t be stranded but they left her there no streetlights in the dark til darn near midnight even tho she is a member truthfully, they should return her money. Truthfully carefully consider if paying any money to this business is a good idea.

  maryann kridler
a year ago
The counter girls are very knowledgeable, and if necessary, they will get the correct info to any and all questions.You can receive your euros for European trips in a matter of 3 days or less.I was also able to get an international driving permit the same day.Go AAA...All the way!!!!

  michael deno
9 months ago
Quick and easy visit to AAA. Lori not only got me exactly what I needed but made my tripto there enjoyable.

  Robert Szakal
4 years ago
I went in to AAA to get a international driver's permit. So that I may rent a motorcycle in Thailand and not be stopped and given a ticket.The service was first rate. They set me up with everything I needed. Also they have a great selection of maps.Nice store I will return.

  steve kuchin
8 months ago
Very nice and friendly, helpful staff that were willing to help resolve my travel issues. Much gratitude.

  Jana Davis
2 years ago
I love walking into AAA. The store represents dreams, opportunities and education. The store is clean and organized and staff are ready to answer any of your questions. I love Tara Hemlock. She is a perfect travel agent that goes the extra mile to make you dream trip memorable.

  Karen King
8 years ago
Elizabeth held my hand through the whole process of booking my first trip to Disney World and Universal Studios in Orlando. She got everything in place, and helped smooth the issues I came up with. Awesome first trip - am planning my next one with her already!

  David Menke
2 years ago
I have been a AAA member for many years, and Washington is a bit different than California/Colorado where I have previously used the office. The Agent was excellent and helped with extended knowledge of doing insurance in Washington State.

  M Leow
2 years ago
Have already had a great time with a vacation planned with AAA Mount Vernon Travel. And am so looking forward to vacation number 2. Great people, nice, helpful, easy to talk to.

  O K (GodisGreat)
4 years ago
Nice people with great customer service. I went there for my IDP with my two little kids. They treated us with lots of respect and made the process so easy, plus treated the kids like one of theirs.Love these ladies here.This is how customer service should be conducted.

  Carolyn Palmer
8 years ago
First, there was no waiting! An extremely helpful, competent woman provided me with all the books and maps I needed for an upcoming trip. And additionally, gave me some directions to a neighboring town where I waned to do some shopping. 2015 atlases were on sale as well and I bought one. Great experience here.

  Scott Swain
8 years ago
Very efficient. We were going to Mexico and didn't want the hassle of finding a place to park and stay. They suggested a very nice hotel that allowed us to leave our truck and would shuttle us to seatac. It was easy and smooth and very nice. I would recommend that idea to anybody else that I knew

  Jill Greer
8 years ago
Have been in several times to get maps and traveling supplies. The staff is always helpful. This time they suggested travel books, and sale items I should consider and even offered to gift wrap!! We are all set for our upcoming vacation to Kauai!!

  Teresa Bryson
7 years ago
Mary Kamb is a fantastic AAA representative. She is friendly, helpful and extremely efficient. My family is thrilled with our AAA service and will be more than happy to recommend them to others and to use the services again in the future. Thank you, Mary & AAA!

  Laurie Cashen
8 years ago
Elizabeth Lundquist is AWESOME! I am a middle-aged woman who can be a bit technology challenged. I couldn't get my fast-passes and dinner reservations figured out for our trip to Walt Disney World this spring. I went in and Elizabeth helped me make them all. I had to leave for an appointment and asked Elizabeth to just continue making our reservations as we would follow her recommendations anyway.We love our AAA office, and our "personal" trip planner, Elizabeth.

  Melinda Henderson
7 years ago
We have never had a bad experience with AAA in Mount Vernon. Their customer service is above and beyond. If you need help with anything just ask, they are more than happy to help. They are there to help make your life easier and your travel plans come true. AAA in Mount Vernon especially Raelene Wiest has our business for life. Thanks again for being wonderful.

  Joan Ellsworth
7 years ago
Always quick service and plenty of suggestions. I believe it was Mary behind the counter who helped us, called in one of the others to answer a few cruise questions, and supplied us with maps and tour books. Lots of great travel accessories also. Thank You!

  Shirley Case
5 years ago
Elizabeth and Tara are excellent in handling our travel needs within the U S and anywhere is the world we want to visit. Highly recommend using their services.

  Suemin Park
9 months ago
The staff was super nice, and it took less than 10 minutes to get IDP!

  Mikee Mac
7 years ago
i still gave a 5 star because i rate AAA in general they're awesome, maybe I'm too sensitive or not just used to getting an attitude from someone in any AAA offices for 14+ years in different states as a member when you have a question, and the answer that I got is "we are not like that!!" when I mention that other AAA has it... lolz

  Wesley Trent
7 years ago
Customer service was helpful and completely covered all questions to change our membership to this state. We were taken aback by the 40+% fee increase, but realize that this probably due to the much larger population.

  Kim Kendall
4 years ago
My Agent has helped me for over 20 yrs.! He has always returned my calls promptly and with solutions! I highly recommend AAA and my agent David Whittendale!

  Isidor Siskos
a year ago
Very sweet staff and very quick service. Just wishing they had an office in Bellingham as it is a 30 minute drive.

  Rich Doucet
8 years ago
Family trip to multiple areas in Italy in summer of 2016. Raylene with AAA helped us with airline tickets. Over a period of two months Raylene spent time helping us to understand the details of International flights and on numerous occasions checked the price of tickets for us. This will be a spendy trip and I fully admit to being a high maintenance customer. Raylene never made me feel like I was asking to much which I was. Finally after becoming comfortable with our trip logistics and cost of airline tickets we purchased our tickets thru AAA. Thanks Raylene and AAA, we slept very good last night after getting this trip off to a great start.