Service options
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessie Starr
a month ago
This shop was great!! Staff was very friendly and with great communication. Very reasonable labor pricing. The guys are hard workers and did an excellent job fixing a few issues I needed help with and the turnaround on getting my vehicle back was pretty short considering what they did for me. I will definitely use them again in the future and will be sure to recommend them to others.
Sandy Avalos
a year ago
First and only time I will be going to them, took my truck in to fix my transmission, transmission was fixed ok but they broke two other parts while doing that. That plastic was not broken! Even looks like they switched it out and they left the emergency break pedal super bent to another side. Don t recommend!!Edit. White 2004 Chevy Silverado with the Jordan logo sticker on the back window, Sandra Avalos. I got the truck back 4-5 weeks ago. Not the wrong place.
Friendly Necromancer
5 months ago
Took my vehicle in for an engine replacement. They did not replace the engine. They replace my seals, poured stop leak in it, and hoped I wouldn't notice. Do not take your vehicles there. They also broke my radiator and charged me for a new one, when I had just had a new one installed a year prior. When I got my vehicle back from them, my entire electrical system was out. Radio was shot. Windows no longer worked. All my electrical worked when I rolled it in for engine repair. They said for more money, they would fix the electrical issue. No thanks. There was almost no gas left in it when I got it back, I had to immediately pull off and fill it up with gas so I didn't run out. At least my gas gage worked. .No I won't change my post, or take it down. I have all the evidence and pictures of what was done, and not done. I have receipts for the services as well. If you threaten things online, you might want to be at least certain in your bluster. Edit: Questioning your client's competence, never goes well in your favor. I am very certain in which shop I went to, and I see you took down the last threatening, and rude response you all put up the last time. I make certain to tell EVERYONE that you guys are a horrible company, and I make sure to point them to a much better, reputable company, here locally. Feel free to continue lying about your shady business practices, many people I've talked to, will never take their vehicle to you guys again. There isn't one person in that shop that is honest, nor is there anyone there who can actually fix vehicles.Service: Engine repair
Jacob Haulcy
2 months ago
Good place if you want to get ripped off bad service n attitude
Lucky Segura
2 years ago
They were polite, helpful, and fast!I'm from out of state I called and asked if they could squeeze me in because my tires were concerning me. Knowing the situation they squeezed me into their schedule as soon as the could, I didn't even have to wait any longer than half an hour before a professional was able to inspect my vehicle! They were able to rotate my tires as well as complete a full inspection of my suspension.Their price was MORE than fair!I appreciated their consultation and if I lived here I would most certainly bring my vehicle back to them again.
Chad Himelspach
3 years ago
Incredible service. Came and helped out my wife who broke down 2 hours away from home. They stayed after hours and towed my wife's car to their shop. Replaced her alternator so she could get home safe. We even offered a tip but they refused. Such great guys. Can't recommend enough. Thank you Martinez Auto!Service: ElectricalService: Electrical
Amarae Hagood
a year ago
My son had an appointment to have his AC fixed, not only did you not call him to verify his appointment you called someone else to take his appointment. Just to turn around and schedule him out another 20 days when he called to see if he could still get his car in even though he had missed his appointment by an hour. Instead of calling someone else you should ve called my son to see if he still wanted his appointment.HORRIBLE CUSTOMER SERVICE!Try calling your customers to verify appointments or returning your phone calls or even answering the phone, that would be a huge improvement!Will not recommend this place, be a shady mechanic in your back yard.
Michael Mendoza
4 years ago
I called and they made time to check out my car and take it for a test drive outta their busy day. All other shops gave me a three week wait just to look at my car. They were most definitely nice. They adjusted the pressure on my tires let me know a few things and let me go without saying I needed to dump cash into the car. Appreciated them a lot! For sure plan on doing business with them in the future
Mr. Quicknet
5 months ago
Always quality work and friendly service I'll be back
Joshua Yates
4 years ago
Buddy of mine broke down outside of Moses Lake and we had his car towed there on a Saturday. They told him that they were extremely busy and might not be able to work on it. we explained to the owner that we are in the military and we're trying to get to our duty station and he was able to make an exception and complete a same-day repair. The owner bent over backwards to make it work for us and we felt very appreciated.
Khaz
3 years ago
Do NOT go here for any repairs, took a car to have it looked at, they asked for a down payment, six days later they demanded 1000$ to look at the engine, when we asked for a refund, they pulled the radiator coolant feed without saying anything as we left. Didn't find out till we got home only to see my coolant leaked across the street. Did not fully refund, looking to possibly seek legal action.
Christina Stecher
5 years ago
Super Friendly staff and SAVED us as we were traveling thru Moses Lake when our 'Check Engine' light came on. Got us back on the road that day and saved our trip when they could have left us stranded. THANK YOU so much! and extra thank you to Delia for the lunch recommendation and rides back and forth! Please remember to swing by our brewery next time you're in Sandpoint, ID and we'll gladly return the favor of helping us out : )
HJ A
3 years ago
Best mechanic around. He s got great customer service, great mechanic skills and goes out of his way to help make sure you get what you need for your car. He s the only mechanic I ll ever go to from now on. I couldn t want anything else from a mechanic. Thanks a lot for everything you do for me and my family.
Jeffrey Packard
5 years ago
Amazing, professional, affordable, and honest service. If there is not anything wrong, they will tell you. I will definitely be going back for any future problema with my vehicles. Best service and experience I have ever had with an auto repair shop. Thank you Martinez Auto Shop!
Michael DImacs
4 years ago
I never do reviews but thank you to Benjamin for squeezing my car in on Saturday afternoon for an oil change. I had 3 days to get to Vegas from British Columbia and 200km left before I needed an oil change. I was leaving from a small town and no where could fit me in so I decided to just get one on my way down to make some distance. When I got into Moses Lake, Valvoline and Walmart wouldn't take my car because it was lowered leaving me screwed as it was Saturday afternoon and everything is closed Sunday. Plus I needed to make as much distance as I could before my flight on Tuesday morning. I found Martinez auto shop, the only shop open on Saturday in the area and Benjamin fit me in and got me back on the road quickly. If it weren't for him I would have missed my flight . Benjamin and the receptionist Jenny were both very respectful, reliable and just overall down to earth people. I even got them to add to my collection of signitures on the roof of my car of cool people I meet on my travels. Thanks again Martinez Auto Shop! =) also follow me on Instagram to see my travels lol @mdimacs
John Uribe
4 years ago
They did a really good job on my truck!! They picked it up from my home and in the next couple business days it was good as new!! Definitely recommend these guys to anyone who who is having car issues.
Casey McKinnis
5 years ago
They were very professional. super easy to work with. straight forward, no run around about costs. I will definitely be coming back to them for all automotive needs.
Louella Colon
3 weeks ago
Good place and also good people
case santos
5 years ago
Car died in Quincy and they were the only shop open. They were booked and still took me! Saved me money and were nice beyond word. I wish there were more businesses like this in the area.
Delia Segovia
4 years ago
Great place to get any work done to vehicles! Easy to talk to the owners and you feel like you being taken care right the first time. Only go here for my work
Miguel Juarez
7 years ago
Who ever the supervisor is he forgets deals he makes with other people. Doesn't tell his secretary anything so then theres confusion. This place is more for like quick cheap repairs. I have had many friends with the same problem with this shop first and last time im going
marlaatml
3 years ago
Very competitive prices. Excellent service. Fast and on time. Very nice folks. Will definitely go to them again with any glass service. Will check with them on any other service they offer.Service: Auto glass repairService: Auto glass repair
Merlyne De Vore
a year ago
Terrible customer service. Never return calls. Not very professional in the secretary department. Don't know about the mechanics, never got anything accomplished except high blood pressure.
Tiana Syverson
5 years ago
I am so happy with the work that Martinez Auto has done on my car. They have great customer service as well. 5 stars.
Casey Elizabeth
5 years ago
they were so wonderful! great work. friendly customer service. I will be going back to them for everything automotive.
Derek May
4 years ago
Brought my car in on a Saturday, on a tow truck. They were booked but took the time to get it in and fixed anyway. Thank you very much for everything.
Daniel Bradford
4 years ago
Omg we broke down in Moses lake an not from here just passing thru an they stayed open an extra hour JUST to fix our car an get us back on the road. Totally awesome place!!!
estela yarrito
a year ago
Went to drop off my carcand they informed me my would have to stay st the shop for three days and the auto dealerships let use a car.
Felix ColonJr
3 years ago
Always the best service out in the moses lake 98837 area.one could bad mouth them. Or even say that their service is not good out of preference but the truth is that you are not going to get better service any where else in town for the price
Christopher Smith
3 years ago
Had an issue on the interstate and stopped by. They knew exactly what to do and had us back up and running in no time. Highly recommended.