Jerry's Auto Supply

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jordan Bates
3 weeks ago
I don't need car parts often, but when I do, I turn to Caspian and the Jerry's Napa team. That guy is knowledgeable and incredibly friendly, and the store always has what I need in stock. I don't go anywhere else!

  Jessica Reardon
9 months ago
Don't bother coming here better off going to autozone.Big thanks to the guy who carried out my battery to my car but big thumbs down to the girl who on the phone said it would be installed.Hire better staff

  M Lyndon Dieter
a year ago
OK, so I lost the receipt for a $250 battery. Jerry's was nice enough to order it for me, but then I needed my Ram before its arrival so off to the Warden NAPA I went to buy another battery that was in stock. I forgot about it for a couple of weeks and then I remembered that I owned another battery! No receipt to be found! Expensive lesson to learn...so then I call Cole at Jerry's and told the whole sob story. He researched it and got back to me, "no problem, have a great rest of your day..." he says after refunding me the full amount! Now that's the way to make customers fall in love with your business! Thanks Cole and Thank you Jerry's NAPA! I'll be back.

  Abe Smith
a year ago
DO NOT!!!! Order online here . . . Go to auto zone or O Reillys. They actually get your part next day. I ordered Friday and was told be here sat . But nope went sat and was told they messed up and to come back sunday . I m ok it happens. Came back Sunday and was told the same thing lol. Come back Monday and for sure my part will be here . And guess what lol. Nope that part for sure be here Tuesday. I just crossed the street and went to auto zone and got my part. I mean if you going advertise NEXT DAY But meant next week that s mess up . Amazon or the other auto parts actually mean next day .

  Jing Zhao
2 years ago
The staff are very friendly and helpful. We live in Seattle area. On our way to Yellowstone, our windshield was hit by a little stone on the highway. It caused a crack. This is the first time we encountered this problem. We were worried, not knowing whether it is safe to continue driving or we should give up our whole Yellowstone trip or not. We searched on Google and found this store that had the kit to repair. We stopped by. You can imagine how helpless we were at that time, under a temperature of 100F, stuck in a place that is nowhere to us. A nice man listened to us and offered us iced cokes to cool down. My younger boy doesn't like coke. This gentleman even took extra effort to find him an iced water bottle. I should have asked for this gentleman's name. They gave us valuable suggestions (saying no need to buy their repair kit as the windshield needs a replace instead of a repair). They didn't sell anything to us. But they showed us how warm-hearted people they are. We felt very lucky that we were able to meet these nice guys.

  Phil Brown
6 months ago
Most of the time they have what I need for my vehicles. Very attentive staff.

  Avery VanKirk
8 years ago
Yeah Incredibly helpful, super nice. We called late, he came out and stayed past closing, didn't try to sell us the battery we thought we needed but didn't, and gave us a ride back to our hotel with recommendation for a repair shop after exhausting other options. And after all that time spent didn't even charge us (but we made sure to tip him anyway. Name was Jared I think?).

  Jose Bello
a year ago
I want to say thank you to Rick and Santiago for the excellent customer service. I am imprese of the knowkedge Rick has when it comes to dealing with fuel cells. It was a blessing.

  James Kiehn
3 years ago
Very helpful, clean,and good products. Not my first trip and always the same. They are very knowledgeable. Thank you to the person for the help on all the oils for different rvs and generatorsjim

  Jessika D
2 years ago
Well if it was my business I wouldn't hire people that only act like they know what they're talking about... that waste people's time and fuel coming back to fix their employees mistake. Because that's just bad business. Maybe only hire knowledgeable people that actually know car parts.

  Dave Lister
4 years ago
Went in for oil, when being rung up the prices were almost double the marked price, they wouldn't honor any of the tags on the shelf as they claimed the sale ended last month (that was three weeks ago) last time I go in there for anything. Seems like a bait and switch

  Troy Ryan
3 years ago
Awful service, walked out after 10 minutes of not getting any help. This was my go to in Wenatchee but they need to learn some customer service from the parent company.

  Ann Rose
4 years ago
Great customer service from Tanner .He was a big help .Got the parts we needed and went above and beyond.

  Brad Dust Nut Beavin
2 years ago
Very helpful and they're the only ones in town that had the part I needed

  gerardo gonzalez
5 years ago
It's a very good place to buy any parts for you vehicle, very professional personal and excellent attention to the clientele and also speak Spanish

  Roger 98837
3 years ago
Helpful staff and almot always have what I need and some things I dont, but can't help myself from buying.

  Timothy Asplund
3 years ago
If your looking for mediocrity then this is not the place to go. Jerry's Auto is the place to go for knowledgeable people and a place for decent priced parts.

  James Sampson
8 years ago
There's guys are great, helpful and resourceful and competitive. I do 90 percent of all my business here, and i do a lot of work ...

  Bryan Faircloth
2 years ago
Great prices, service and products best choice in town.

  Luke DJ Live Clark
6 years ago
Awesome customer service, knowledge and help! Recommend to anybody and everybody

  Derek M
4 years ago
Great group of knowledgable guys in there. Plus, they merged with napa. Even more parts now.

  Susan C. Stebbins
2 years ago
A whole new level for parts!Now if they warranted all of their parts?

  Gennie Carlisle
2 years ago
They are the best help ever.Jerry's first.

  Don Terrell
5 years ago
The employees that work there are very friendly and helpful.

  Donny Parker
5 years ago
Awesome parts store. Tanner was very helpful

  John Rangel
4 years ago
Bought new electric STIHL mower from Jerry's . It's awesome!

  Adam Malecha
6 years ago
Really knowledible, friendly people at the counter. Eager to help, and have the right answers

  Job Rones
12 years ago
These guys are the rave, but they are not helpful at all. What a joke. They aren't even locally owned.

  JOHN CALLAHAN
2 years ago
Always take good care of my needs!

  Donald Myers
7 years ago
Most professional and knowledgeable parts store in town