NAPA Auto Parts - Harbor Auto & Truck Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kyron Dierick
a month ago
New store looks good. Very friendly and helpful. Milwaukee tools for days!

  Brandon Gibson
6 months ago
Great group of people, I had to change out the relay fuse and it was more complicated than I anticipated and required more tools than I was prepared for but the guys at NAPA had my back letting me use their shop tools to get er done. I might not have made it home using the wire I Jerry rigged in place of the fuze to get there mad props. Thanks guys.

  L Weasel
4 years ago
Great customer service! I was looking for the right battery to run a piece of beekeeping equipment and the guy helping me really took the time to understand the problem and offer a perfect solution. The battery worked great, was the right balance of lightweight yet powerful, and I didn't even light any bees on fire. Yay!

  Skip Knudtson
a year ago
My daughter came in to buy some coolant and some other things. She said an older employee was very rude to her to the point that she put the stuff on the floor and walked out crying (she has anxiety and depression). Never going there again, nor will she. We'll drive the extra 20 minutes and go to Wal-Mart.

  Carolyn Gonzalez
4 years ago
We ordered cables that were supposed to be in on the morning of the 22nd today s the 23rd get there and find out they were not ever ordered, And the only thing they can tell me is it they can re-order them. How can you re-order something that you never ordered in the first place. This is the fourth time I have ordered parts that didn t come in on time or show up at all. What s the point in taking a customers phone number when you re not even going to call them to let them know that things didn t work out as planned. Although we try to keep our business local, we will not be coming back to this establishment, And will let as many people know in as many ways possible How disappointed we are in Napa

  Davina Gilroy
5 months ago
Blown fuse in my lighter. The salesman came and changed it for.

  Geoffrey Hirschfeld
4 years ago
These guys are ALWAYS on the spot and helpful whenever I go in there. A bit ago, I was looking for a particular part and they didnt have it. They found it for me, without asking, at another store from a different company. Truly good service.

  Billieann Hirschman
4 years ago
Knowing nothing about parts, a friend and I went into NAPA in Montesano to buy a couple things and were helped by Josh, he was fast at getting the parts we needed and extremely knowledgeable! He didn t make us feel stupid for not knowing what we were looking for. I highly recommend asking for josh to help you with all your questions and needs. Great with knowledge and makes you feel welcomed!(:

  Travis Hedin
6 years ago
friendly customer service . great return policy on there quality line of parts and tools. but u definitely pay for it. prices are time and a half times the leading competitors...quality vs quantity i guess.

  Dan Reck
a year ago
Good parts all the younger staff we're extremely knowledgeable and helpful

  Garrus Vakarian
6 years ago
They're okay in a desperate pinch but the quality and selection at this branch is poor. I don't know how many times this place didn't have something that other stores did. Also they are overpriced and usually your only choice is the Napa brand product at their store but others have the full range of name brands.

  Shamus Finnigin
2 years ago
It had everything I wanted and needed in stock. Friendly service. Will not hesitate to go back.

  Rey M
3 years ago
They had what I was after, but the banter amongst the employees was more than I want to deal with. Listening to the old guy belittle and berate the younger employee was helping me was simply off-putting, so much so that I've decided not to support that business because of it.

  Christina Roach
9 months ago
Didn't buy anything, but the employees are super helpful!

  Tom Isenhart
5 years ago
Surprisingly, they did NOT have to order my part. Renewed faith in an old parts guys heart. Prices are higher than they need to be.

  JJ OHagan
5 years ago
Great store, if they don't have it they can get almost anything overnight. Knowledgeable staff as well

  Nick West
3 years ago
Disrespectful employees refuse to read a check engine light. Wrongly diagnose problem. Waste if time and money. WILL NEVER GO TO NAPA AGAIN!

  Brian Bell
2 years ago
Went to six different autoparts stores napa was the only one to take the time to find my hard to find gasket

  David Deakin
5 years ago
Not my normal parts place but they gave me a great deal on a battery charger and we're very nice

  Yolanda Carlson
2 years ago
Staff are knowledgeable and willing to help get you back on the road safely!

  Josh
a year ago
The guys are always awesome. Enjoy using Napa

  scott busz
6 years ago
Knowledgable, helpful and friendly. Open when ya need em. Always have parts i need.

  linda elmandolar
6 years ago
They always try to work with you on finding the right parts for you. Good selection of parts

  Ron Benton
4 years ago
Parts are avail. most of the time. Prices not always great, but when you need the part, they can get it most of the time.+

  jim kelly
2 years ago
Fast friendly place had my truck part in stock

  Alexandra Tosciano
2 years ago
They help when I go in there, even if it usually is in an unhelpful manner!

  Darrell Channell
a year ago
Nice store employees need more knowledge

  Vance Johnson
4 years ago
Had the part I needed in stock and the price was great.

  Darrin Parks
a year ago
Napa is awesome great people and parts

  Tamara Holcomb
a year ago
They always have what we need