Les Schwab Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  CHERYL MARTIN
3 days ago
Called toget pricing for swapping out my winter tires to summer tires. I was quoted $200 so I called around and found I could get them done for .$80 which included balancing. I took it and they did a fantastic job and it saved me $120 you should be ashamed PRICE GOUGING AT IT S FINEST . Wow

  Lilia Mach
6 months ago
Was told it was a 30 min wait turned into a 3hr wait caution their time estimation. 4 other customers were told the same thing and I watched us all wait over 3 hours to be serviced. Cars lined up outside the docks. Unfortunately they are very far off when it comes to timing

  Nate Davison
3 months ago
Went to get tires for my car was given no options of what was available for my car had to wait 5 hours while everyone that came in after me left before me. Price I had to pay was ridiculous cause they gave me no options then when I financed they told me I needed to pay a 1/3 of the total then lied and wouldn t let me leave until I paid half even tho the credit i received covered the total of the tires. Definitely going somewhere else next time

  Won Lee
6 months ago
Last Saturday, I found a screw stuck in my tire. I went to Discount Tire Center and they told me that they couldn't patch up the hole because it was too close to the edge of the tires (the screw was about an inch away from the edge). They said they can replace the exact tire for $288.00 plus additional cost for installation. I wanted a second opinion so I came to this Les Schwab. They said to leave the tire there and they will inspect it first. Then I got a call saying that it was all patched up and I could pick it up. Everyone there was so nice and professional. They saved me almost $350.00. They made my day and I will definitely go there for my next tire needs.

  Kevin Kuehn
3 weeks ago
Little disappointed. In the past they've done good work. Theyre always friendly. They work very hard. This time I took my car in to have brakes bled and trouble shoot the system id just replaced everything but had very soft peddle. They fixed it over 2 days. Called and said it was done. 330 bucks. I get in the car after paying and the brakes are the exact same as before. I feel a little taken.but id still go back for alignmentments and what not.

  j polo
2 months ago
Sean, come on man. You asked me to do your shopping for you, walk around wait in line and bring you your food for 6% tip. Class act. This is a review of employee not the company itself. If stay away if your a delivery driver.

  D. Sell
4 months ago
I made an appointment a couple days in advance and they got me right in on a Friday morning and fixed a screw I had in my tire. Quick clean and professional no charge.

  Brandon Liu
a month ago
dishonest business . The following is from the official website:Free Flat Tire RepairIf your tire can be repaired, Les Schwab will plug, patch or repair it for free on most passenger vehicles.This store charged me $20 to fix a flat tire.

  Kendal Formo
a year ago
I am soo grateful for ALL the nice, knowledge, helpful and outstanding people here. I had a hidden broken screw in my tire and they got me in early for my appointment, diagnosed and fixed it soo quickly. I am so incredibly grateful! They were all so nice to my dog too. Any time I ever need any wheels or tires I am coming here for sure. Can't say enough nice things about these people and my experience!

  Kathy Wood
5 months ago
Les Schwab did a fantastic job on installing a new e brake on my older car that had locked up. They are always very nice and work very hard. I have trust in them and am happy to recommend them

  Nahshon Graumann
a year ago
I recently had to replace the tires on my 2019 Ford Explorer and decided to visit Les Schwab Tire Center in Mill Creek. I was impressed, though not surprised, with the professionalism and expertise of the staff. They were courteous, attentive, and took the time to explain the various tire options available to me.One thing that particularly stood out was how the team worked to find value options that fit my budget while still maintaining high-quality standards. They took into account my driving habits and recommended the best tires for my specific needs. The service was efficient, and the staff made sure that I was completely satisfied with their work before I left. And of course the free popcorn and hot coffee were a nice distraction while I waited.The quality of the tires were great and I could immediately feel the difference in the ride quality of my vehicle. The team gave me some valuable tips on how to maintain the new tires to ensure their longevity.Overall, I was happy with the service I received from this Les Schwab. Their attention to detail and commitment to finding value options that fit my needs and budget were top-notch. And the free popcorn and hot coffee were a nice distraction while I waited. Would highly recommend them to anyone in need of tire replacements or other automotive services.

  Dan Illo
3 months ago
Great customer service as usual. Fast and knowledgeable. Way to keep a great reputation for your company !

  LR L
11 months ago
Made an appointment online and was able to get in fairly quickly. My appointment for a tire repair only took about 30 minutes and was totally free. Only gave 4 stars because they forgot to put the air pressure gauge cap back on and I had to come back to have it replaced. Otherwise a good experience and will still likely come back!

  Jessica Peterson
7 months ago
Highly disappointed in our experience with getting our brakes done on Tuesday. Long story short, after an all day wait and $1100.00, we were sent on our way with little to no brake pressure. We had to drive 3 hrs over the pass and was told that after they bled the lines 4 times that they still were not braking properly due to an "air bubble". We followed their suggestions with all services that they recommend and trusted that after paying over a grand, we should be able to have not one concern about driving over the mountains. Everything should be in tip top shape one would think I asked a man named Shawn ," why are the brakes doing what they are doing?" ( when they were finished)Thought based off his knowledge and expertise, he would be able to provide me with an answer in which I would understand but his response was "I don't know" But he promised we would be absolutely safe in driving over the pass with no problems and that if the issue did not correct itself after a couple weeks, we should then bring the car into our local Les Schwab so someone else could fix the problem that he or his colleagues created. We took what he said and there again trusted his word without much hesitation, but I was still feeling a bit uneasy with his answer of "I don't know". We waited all day long, over 8 hrs and we just wanted to leave. So, we got in the vehicle and drove on a rural street at 35mph. Came to a point where we had to stop, I put my foot on the pedal and NOTHING. No brakes at all! Just rolled. I was thinking, uhhhh.... this is not right. Continued to drive and brake and still no brakes, no pressure at all. But we were "completely safe to drive home down a 4000 ft summit at 60mph" The brakes were worse than before when we brought in the vehicle. So, we called and I spoke to Shawn, the man who originally checked us out and I explained that there is no way in heck that I am driving over the pass with our brakes like this! He didn't show much concern, instead, he proceeded with, "I told you, that the lines have air in them and that you are completely safe to drive!"The last I checked, Les Schwab is pretty quick to tell a customer that they can't let them drive off the lot with badly worn tires unless the patron pays for a new set but this man was willing to have us drive in the conditions that we had to with very little to no brakes after us paying over $1000 dollars and waiting all day because he didn't want our car to be his problem anymore! We had already paid. So I don't know if it was his lack of care or concern, his incompetence or just pure laziness, or all three, but this man needs to be aware of what he could have caused had we not taken our car back. I won't even go into the lack of customer service that we received from him or a few others, but it is quite evident of the ones who just don't care about customer care or satisfaction anymore. Pretty sad.Anyhow, we ended up taking our car back into Les Schwab and spoke to another gentleman by the name of Jesus and told him the symptoms of our brakes, he agreed that they should not be doing that at all and he was pleasant and held his responsibility with doing the right thing by fixing the issue. And then, our car was fine. It took him all a half hr. Meanwhile, Shawn did not say one word to us. You all need to realize that if you are being lazy and don't want to fix an issue with a vehicle, especially when it comes to brakes, you are potentially putting people's lives in jeopardy. Next time, ask yourself is it worth it or would you rather take the time to get it right so you can go to bed at night not having that on your conscience. I speak that in all seriousness. Highly disappointed but thank you to the ones who actually cared.

  Lyle Roscoe
7 months ago
Staff here was great. Dropped off a flat tire to be repaired yesterday afternoon and they repaired it just before they closed- even though they were busy. Also filled up my doughnut with air as well. Highly recommend!

  Yurii Topin
6 months ago
Great service, they help me to fix tire! I plan wait 2 hours but they help me faster and they didn't charge me.Thank you!

  Brian Du Pont
9 months ago
Had a surprise flat and got it to Les Schwab. Not only were they able to get me in without an appointment but they fixed my tire in no time...flat. Colin was super helpful. Great place

  Scott Spears
a year ago
Disappointing experience. The tires they ordered a week ago for me showed in their system had been delivered but were not actually there. So they immediately tried to upsell me to a high performance tire that was 40% more expensive. I declined and they found a comparable tire at another store for same price but the warranty was only for 45k instead of 60k so not really comparable at all. Surprised at this experience since I ve always been very happy with this store in the past. Seems to have gone downhill.

  Mike Danoski
9 months ago
Their free brake inspection service is awesome. I ended up deciding to do the job myself but now I m informed on the issue. Possibly the quickest service I ve ever had for a car appointment.

  Lawrence Murphree
2 years ago
Got about 5 k in quotes from the assistant manager jarad who was really nice a helpful we picked rims and tires and a few days later I go to pay for the rims and tire but jarad was on vacation so I asked the person behind the desk if we can move forward with the work and that the only question I had is that the same rims were 17 dollars cheaper at several competitors the person tells me we don t match prices with such an attitude so me being polite I said well thank you and I ll hold off on the workI spent 2800 at discount tires on my wheels and tiresAnd 1100 at Midas on suspension work idk what happened to the les swab but they seem to proud to service the working class

  Ben Lee
5 months ago
Sean was a huge help and stayed late to make sure we were back on the road! Definitely recommend 10/10!!!

  Claudia M�rquez
4 months ago
Was able to get in quickly. They address my concerns and always explain things in detail.

  Deegameg000
2 months ago
Said my car will be ready in 1 hour and it took 3 hours for a flat tire repair

  Alexander Lark
6 months ago
All the team here was so nice! Colin, Josh, and Eddy super attentive, very helpful, and absolutely spectacular people!!!

  Tristan T R
10 months ago
New Scratches on Passenger Door and White Paint Marks on Driver Side Mirror.. Mirror was Folded out Upon Arrival.. the Quote was Innacurrate for What was Needed.. Felt I was "Being Fed Something"Les Schwab Continues to Overcharge..The Last 4 times I've used this Company I'll get a Phone Call an Hour or Two Later Demanding I do Some Pricey Repairs before they Will Do what I bring it in For... One time I almost had to Write Off an Entire Truck Because they Refused to Re-assemble Due to Safety..This Is the New Meineke or Jiffy-Lube for me..Used to Enjoy Les Shwab.. ..my Last Tire Replacement and Alignment took 3 hrs at another Location and I arrived First thing after Opening... ..The Sheer Amount of Walkins for Flat Tires From Puncture and People who "Just Want Air in their Tyre" Delay Everything.... Just Go Local. LLC Small Business.

  Bill Guy
2 years ago
I took my car to Les Schwab without an appointment because a tire was losing air and I could see something stuck in it. I was told there would be a 1.5 hour wait, and that's exactly what it was. They removed a screw from the tire and patched the hole free of charge. The waiting area was clean and comfortable. The staff was friendly and professional.

  Mike Kreis
a year ago
My girlfriend blew a tire on the highway. We popped the donut on and made our way to Les Schwab.They gave us a solid estimate without the feeling of gouging us for extras.The team that helped us was awesome. Especially Reed for giving me honest and straight forward answers as well as dealing with my inability to answer the phone when he called me multiple times.Thank you for taking care of us!

  Matthew Haggett
a month ago
Spendy but I can always depend on there service

  Linda Heckman
6 years ago
They took very good care of us in a short amount of time! We needed new tires, and the gentleman showed us 4 choices, giving us the particulars of each. He was not at all pushy. We made our choice, and they were on and ready in less than an hour. At the same time they checked our brakes, shocks, etc. And, the tires have an amazing service warranty provided by Les Schwab!

  brian moss
a year ago
Shout out to Les Schwab tire center Mill Creek. In the past year Ive had two flats that they have fixed for free. In 2022 and life in general, this level of service is unheard of. The shop is clean and staff is very friendly and professional. Cant recommend enough! Consummate professionals.