Marysville Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  S Smith
2 months ago
Needed extensive work done that was largely covered by my extended warranty. Although it wasn't a perfect experience, I am grateful to have my vehicle restored.

  Rauni Blake
5 months ago
Customer service is at an all time low disappointing they would send me away recommending over 1k In service and not tell me anything OR discuss what needs to be done OR send me away with me inspection record.. They have zero regard for your safety. Do yourself a favor and drive to Rodland or Lynnwood Toyota.

  Garret Mckay
8 months ago
Was told I needed an alignment and new tires, which I purchased there and had them do the work. Upon receiving my vehicle back, I had a severe tremor in my steering wheel.I took it back 4 different times to fix the problem. After replacing 3 of the 4 bad tires( brand new) was told it was finally fixed. It is still NOT FIXED!! Service manager was condescending and dismissive.I will not get any new tires or alignment work done with them ever again.

  Chefboirp
a year ago
Scheduled a oil change. Got there and they originally thought that I was still on my service plan, which I'm not. Then they came to me and said that I'm not due for an oil change and only tire rotation. I told her that I made an appointment for an oil change and would like that service. She said if I wanted my tires rotated it'd be $46. I told her that I didn't want to pay for the tire rotation. She came to get me to tell me that my vehicle was ready. After looking at the receipt it stated that the tire rotation was included with the oil change. I brought this to her attention. She told me that I'd have to wait, I said that'd be fine. This was irritating. While I'm waiting for that, the checklist attached to the receipt showed that the tires were rotated and the brakes hadn't been checked due to fact that the tires were not rotated. It has the tire pressure of the front left tire and none of the rest. No brake ratings either. After completion of the tire rotation there was no indication that they checked the brakes, which was paid for by the oil change. This will be my last service with them, especially since this is not the first time they have made mistakes and are not very friendly.Service: Auto maintenance

  Kasey Shepard
2 months ago
Had a wonderful experience. Will only be going here for any services needed.

  Jared Montero
a month ago
Great service. Very quick.

  Red Door Investments
a year ago
Want to listen to KISW head-banging rock while waiting for your car s service? Come to Marysville Toyota. They show there concern and attention to their customers by play 1970s rock and roll throughout their lobby in the morning. It seems like the desires of their front desk person s music taste is the priority. Mentioned it to someone in the shop and the response of the gal at the front desk was to turn it up louder.Their lack of attention extends to their voluminous lobby where chairs are scattered, furniture dirty. They have some nice lamps for show but they don t actually provide light reflective of this shop.Service: General repairs & maintenance

  Mr Jones
a year ago
A week out to perform an oil change hard to get customers in the store with that program. Repeated calls asking me to bring my vehicle back in for service but they can t seem to find the time to do the work. If you choose the path of making an appointment for an oil change, be prepared to be there for hours. Very disappointing from a factory Toyota dealership and service center. (Pre-pandemic as well )Service: Oil change

  Ray Harrison
2 years ago
It was an a good experience, an oil and filter change and tire rotation. Facilities are super clean and only took an hour.

  c a biermann
3 years ago
Could not fix my problem. Took it back 4 separate times. Unable to fix and/or identify the problem. Would never have any service work done by this vendor.

  S. Driggins
2 years ago
Always great service and price. This dealership is friendly, quick and very professional.

  UCL Ambrose
a year ago
Miles was fabulous as was the crew that serviced my RAV4.

  Frank Younce
a year ago
Very nice waiting area. Car was ready when they predicted.

  Patrick Ryan Campbell
2 years ago
Went to service my truck today and was in and out in half the time quoted.

  Joseph Ford
a year ago
Perfect.

  Nate Ortloff
2 years ago
Terrible repair shop.

  Dave Durkee
2 years ago
Great service!

  Donnie Davidsen
4 years ago
Loves it !