Kendall Chevrolet of Marysville Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sherre Hankinson
a year ago
I had purchased 4 vehicles from this dealership. But it changed ownership since my last purchase in 2020. I was in a car accident end of November and my 2020 Equinox was totalled. I knew I wanted another Equinox. So I reached out to my last sales person. But he had left the dealership. But he put me in contact with Peter Granath and he worked really hard to find what I wanted, since the original one I liked was sold before I contacted him. I can't say enough about Peter. He was amazing and such a great personality. He walked me through everything and pointed out the key differences between the 2020 and 2022. Once again, everyone was pleasurable to work with. This makes the car buying experience a good one. Would highly recommend and go see Peter Sherre Hankinson12/11/22

  Terry Taylor
8 months ago
I brought my car in to have the instrument cluster replaced and when they were installing it they cracked the front plastic lens. Told me that it was an old car and an old part but I told him that I just bought it. Then on the way home it was acting up so I made another appointment for the dealership to fix it. Shortly after I got home I got a call from the dealership saying they were told not to do anything to it and they said to come over and get it. They never completed the work. So I had to take it to another place to finish the work Kendall Chevrolet started........paid around $345+ for a halfway complete job. Never again!!

  Kristen Hagen
a year ago
What an amazing experience. Shane and Bill helped me purchase a new vehicle, and I could not be happier. The process was smooth and quick, and dare I say ....fun?! I would highly recommend these guys and dealership. There was a vast selection of vehicles to choose from, and they made sure to listen to what I wanted and find the best vehicle in my budget. 10 out of 10!

  James
a year ago
Unfortunately I will not be returning. Roy Robinson was great, Kendall Chevy not so much. For a scheduled oil change/ air filter replacement it was a *1.5 hour wait and $200. Last time they gave an excuse when it took 1.5 hours and the time before that their computers were down so I showed up and they rescheduled me.... today I realized that is normal. Customer service continues to go down hill and prices are raised. I learned they don't offer car washes anymore either. The air filter was marked up at least $30 from what I can find online in a google search.Service: Auto maintenance

  Deb Benjamin
a year ago
My car was in twice for a water leak . TWICE under extended warranty. Bottom-line maybe fixed now, dirtier than when it was brought to the shop. Dirty headliner, dirt in my leather seats, a wet floor mat was put on my backseat and then the seats were folded down onto the wet dirty floor mat. If I had a Corvette, I know I would of been treated differently.No respect for my property. Put my things on the passenger front floorboard and the stepped on.Todd the Service Manager refused twice to detail my mildewed wet carpets from front to back. Not enough help ie. employees to complete services paid at 100% charge!Customer service is ZERO! No such thing! I m am very unsatisfied with my services. I will never return or refer my worst enemy to this place.Service: Battery

  gotmymojoworking2010
2 years ago
Brought our Silverado in for Oil change and tire rotation. Found front tire picked up a screw through the sidewall. We were leaving on a trip the next evening. They were able to find, ship and install the next day and we were able to get back home in time to leave on our trip.Well done.

  Greg George
2 years ago
They ve raised their prices a ridiculous amount since switching to Kendall. I just spent $1,200 on an electrical repair where $400 of it was just a diagnostic fee. They didn t even wash my car either which Roy Robinson ALWAYS did. After 10 years I ll be talking my business elsewhere.

  Allison Efird
3 years ago
My husband and I have both purchased vehicles from here in the past year, and their customer service is amazing! I have never liked car salesmen, but Kirby, Peter, Bic and everyone else we encountered were so kind and helpful! We will be returning for all of our car buying needs for years to come!

  hayley belew
2 years ago
On Thursday I went here and got my first new car! Peter Granath was an exceptional sales man! He was very enthusiastic, caring and has the best personality ever! He helped me out with my 2017 Chevy Cruze which I have fallen in love with! As soon as I walked up to the car he did the remote start feature which I had no clue about and that put the biggest smile on my face! He made sure that I felt safe and comfortable. He explained every feature throughly. If you are looking for a car new or used please don t hesitate and ask for Peter Granath! I appreciate your help and commitment to my new car! Everyone at Roy Robinson Chevrolet was happy and welcoming! It will be a lifetime memory! 10/10 experience!

  Miranda Christle
a year ago
The service department is still great. The staff are all very friendly and helpful. Seems like most of them are still there from the change over from Roy Robinson, which is nice.

  Edith Braxton
4 years ago
Very polite and personable staff. Took a little bit longer than usual but car wash and vacuum was worth the wait. Love this service department! Can't go wrong with Roy Robinson Chevrolet!

  Steve Ball
2 years ago
This service department has a fleet of loaners, ready to loan for free while your vehicle is repaired. Not all dealership service departments have that.

  Brian Bradley
3 years ago
Roy Robinson service department takes care of my car. I have a Volt, and they have the electric car know how.

  Melanie Garcia
3 years ago
Always a great place to go for your RV needs as well as parts and service.

  Lisa Stinz
3 years ago
Always a great experience at the Service and Sales center at Roy Robinson Chevrolet!

  Greg Eggers
2 years ago
Great customer service. I always feel welcomed here.

  Albert Schreiber
2 years ago
Carl is great. Thank you for a great experience.

  Judy Sheahan
2 years ago
Great service and minimal wait time.

  George Marschall
10 months ago
I went to the wrong lot.

  Frankie Horvath
3 years ago
Friendly provided a courtesy rental

  Gregg Hass
3 years ago
Great customer service!!

  Tim Lecours
3 years ago
They have my business.

  Rose M
3 years ago
Did a good job!

  Rick
3 years ago
Great customer service