Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emily Herivel
a day ago
Went in for a basic oil change, already knowing the price. Techs tried to quote me extra services totalling upwards of $700. I did agree to have them change my cabin air filter (it needed it badly), but they left a piece out when they reassembled it and my AC/defrost fan didn't work at all afterwards. Super mad, going back to make them fix it.
Rod W
a day ago
I always bring my vehicles to the 196th location for maintenance. The crew is thorough, customer first and always looking to provide the best service. They are a very reliable team.
marc chagnon
3 months ago
Great experience with a spark plug & wire change and CV axle replacement. Never felt pressured to get any work done, just helpful information from the team.Justin, the mechanic, was extremely patient with my questions, walking me through and explaining each part, what was wrong with it, and how much it would cost to replace. Additionally, they were able to work with to schedule and finish the work on my car despite my hectic schedule.I trust their judgement and would return for future service needs.
CR Bassman
2 months ago
The last time I got my oil changed, they over tightened the drain bolt so much that I stripped the bolt head trying to remove it on my own. In an effort to try and save money, I decided to do my own oil change, and I discovered this bolt problem after I had bought all my supplies and started the work. I took it to this location to address the issue, as I had previously only took my vehicle to Jiffy Lube, and it was overdue for an oil change. I told the staff what happened, only to be quoted the same "that will be $118" to change out the oil. I usually like Jiffy Lube, but in this case, there was no attempt at trying to understand the customer. I left after waiting a few minutes in line because I honestly felt like a sucker. I am sitting in my suv with 5 quarts of new oil and a new filter sitting on the passenger seat, that I spent money and time to get, trying to get a fix to an issue THEY caused, and they're telling me to pay the full price without any other explanation. I went to Jiffy Lube in good faith that they would help me out by fixing the bolt issue or maybe considering the money and time I already spent. If they could not just look at the bolt in isolation due to some policy that's fine. At least tell me that and give me the option to decide what to do before quoting me the regular price for an oil change. It was like a slap in the face.
Rick Kaiser
3 months ago
I have been taking my vehicle for oil changes with Jiffy Lube for years now. Today the service was great! They changed oil and replaced windshield wiper blades. They tested them and made sure I was satisfied. They were were very polite and performed the services in a timely manner. A little pricey for an oil change, but then again you don t have to make an appointment and sit and wait. Definitely recommend!
Shelton Stile
2 months ago
Fred was helpful from the start. He took care of all my needs. He was courteous and got me in and out and I still had time to grab some breakfast this morning before going to work. I had to leave a review for the superior service. Thank You Fred!!!
Stephanie Klinger
4 months ago
Will not return. I went in for an oil change, new windshield wipers, and to put air in my tires. The serviceman told me an oil change would be $118. I said that is rather high but because he recommended synthetic oil for my car I took his advice. I asked for a coupon. He gave me one for $10. I came to find out there was one online for $25 leaving me feeling disappointed for the first service. Then I asked twice for them to please vacuum the mats for the service. Justin happily said he would include this in my service. When I returned to the car, the vehicle was not vacuumed. Leaving me again , disappointed. THEN . Another serviceman was in my vehicle stating he could not get my car into park. I quickly noticed HE HAD TURNED THE VEHICLE OFF WHILE STILL IN DRIVE . SO UNPROFESSIONAL. Clearly paying zero attention while operating my vehicle. Will NOT be back. Don t go here.
red mist
6 months ago
I filled in the oil on September 29th and spilled oil on the engine. They didn t wipe it well and it stank all day. They didn t add fluid or check the tires.
Lori Gabriel
3 months ago
I am loyal to these employees here at this Lynwood shop. Love these peeps!PS - your windshield wipers are far superior to Discount tires wipers
Kate Owen
2 years ago
The gentlemen here were speedy, professional and courteous. Was pleasantly surprised at the price for a full synthetic oil change. They also offer headlight cleaning services which I desperately needed.Took some before/after photos of the lights. What a difference! Note the photo of the "after" was taken while the solution was still setting. They cleaned off the bumper and I can see at night once more! Thank you guys, I'll be back in 3000 miles.
Christopher Gaines
7 months ago
Came in as a first time customer for an oil change and as they checked my tire pressure the valve stem broke. They had to put a spare on my vehicle and are currently sending my tire to a shop to get replaced. Also my oil change was comped. All employees were genuinely sorry and very helpful. I will be a returning customer and highly recommend this location.
ks shin
7 months ago
My car's mileage was confusions and I got the oil change last January and keep driving but when I got to your shop your mechanics said not due. I got to your shop at second times but same story. Last week, I got to your shop and check it physically and change the oil and check all other oil lever. Your shop did it and told me no problem for other fluid lever but left rear tire got the problem. I like this kind of honest business policy to treat your customers as Kingwith very reasonable price range of your service.I will keep recommend your shop to many of my friends. .
ZACHARY VANRY
4 months ago
The technicians and staff exhibited top notch service and expertise. Absolutely recommend to my family and friends! I look forward to my next service at this Lynnwood location.
Jeannette Jones
6 months ago
After being a Jiffy Lube customer for decades in three different states, I have decided to go elsewhere for my oil changes. I had my tire pressure checked twice, the first time I had to go back, because only the front tires pressure was fixed. The second time air pressure was actually not fixed at all and the pressure was below the amount when I arrived at the shop.
Sarah Behrendt
8 months ago
The gentlemen at this Jiffy Lube today were terrific! So polite, went the extra mile to check everything for me and refill fluids and air in tires, they even vacuumed (simply asked if there was a vacuum cleaner on site, and they offered to vacuum for me) and it turned out I didn t need an oil change after all and they did it all for free!A very positive experienceService: Tires
Michael Fedorsha
3 months ago
I always take my vehicles here... They are always on top of things and provide fast professional services. Definitely recommend!
Mike Kirkman
9 months ago
Great location. Allen was able to fit me in before closing and even stayed late to make sure I was taken care of.
Binod Kunwar
3 months ago
Excellent place for oil change and everything, service is excellent, staff is so polite highly recommend.
Ty Lockhart
2 months ago
Good crew. Gentleman I spoke with was professional and courteous. Will be back regularly.
Thomas Drake
8 months ago
These guys were great . They wouldn't change my oil at a different store due to a small oil leak. These guys were super cool and changed my oil for me and too the bogus note the other store made off my account . Thanks guys! 5 stars
Nicki Graham
10 months ago
These guys are GREAT! They changed my oil, replaced my spark plugs, gave me an estimate on my brakes. They even cleaned all of th pine needles out of my wipers! Great customer service. Very professional.Service: Oil changeService: Oil change
Lisa D
10 months ago
An older gentleman pulled up and asked Chase what the process was, Chase rudely said, just sit there and wait for us. The gentleman asked if he was supposed to wait in the car or go inside and Chase said sit in your car like everyone else you aren t special. The older gentleman pointed out that he was rude and left. Chase continued bad mouthing the customer and saying things like that customers lucky that he wasn t in a bad mood. He was cussing. I was very uncomfortable, I wished that my vehicle wasn t already being worked on because I didn t trust the quality of work that I would get from such bad behavior. I would like to point out that this was the first time I ve been to that establishment. I didn t know what the process was either. I almost got out and asked that same person the same question. Maybe you should understand that not everyone goes there and knows the process. There are no signs there is nothing that tells you what the process is. I m so absolutely disappointed and disgusted with this company and I feel horrible for that gentleman. By the way, I asked his name that s how I know it was chase that was so rude and disrespectful.Service: Oil change
Lornzky & Khaizer
5 months ago
You re Team at 196th Lynnwood WA is awesome workers keep it up guys thank you for your service .what a excellent Teamwork . Services: Air & cabin filter replacement, Tires, Steering & suspension repair, Brakes, Oil changeServices: Air & cabin filter replacement, Tires, Steering & suspension repair, Brakes, Oil change
Sage
7 months ago
Full oil change for $118 total, which beats going to the dealership who charged me double. They also did a complete light inspection, tire pressure check, both of which I didn't ask for but was happy they did.Service: Oil changeService: Oil change
Dr Bob Katz
3 days ago
As promised, they did what was needed very efficiently.
Lara Jackson
11 months ago
Wasn't told about the different prices for oil changes. Was charged for the highest service. They literally were done in less than 15 minutes! I asked for just a basic oil change.Service: Oil changeService: Oil change
Jacqueline Booher
a year ago
Allen & the Team were awesome! Every step of the way, he let me know what was going on with my car, what needed to be done, my options for services, & even helped me get the best discounts. He also took my tire to be repaired at Discount Tire while my car was being serviced so I wouldn't have to later! True & excellent customer service all around! I won't be taking my car anywhere else!Services: Air & cabin filter replacement, Tires, Brakes, Oil change
Barbara Chase
a year ago
This location is the best Jiffy Lube in the Northwest thanks to the excellent manager and entire team of well trained technicians. There is no place better than to trust your car for on going maintenance. They also noticed my brakes were at its very end and urged me to replace them asap. I replaced them that very same day and now other car owners I know are so impressed with the spot on diagnosis of this particular location. I highly recommend this Jiffy Lube!Service: Oil change
Daisy Reynoso
7 months ago
I completely understand service hours but if your doors are still open and your servicing other people you should make exceptions depending on the customer s circumstances not laugh. It was only 4 min past 6!
Matt McNemar
a year ago
10/10 would recommend went in for an oil change and an estimate on brakes was in and out painlessly fast! Chase T. and Abey H. were phenomenal on everything. Absolutely the fastest oil change I've had including done by myself.