Esty's Auto Center
4.8 (526)
1064 15th Ave, Longview, WA 98632
(360) 200-6948
estysautocenter.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Michelle
2 days ago
The kind lady who works at the front desk is genuinely friendly, they are thorough, they do good work. Made time to fix my vehicle within 2 days. 10/10 recommend.
Tim Gardner
4 weeks ago
Emily set realistic time-line, kept me informed, and managed to save me a few dollars! I'm so happy to have found my forever mechanic. They aren't pushy, they tell you what you NEED, what to expect in the future, and the shop itself is SO CLEAN!. I've never seen anything like it. ABSOLUTELY recommend this place!
Lynn Ruddell
2 months ago
We called Esty s on Monday after my daughter starter went out on her trip home from college. They were suppose to head back Monday afternoon. The staff was amazing to work with and the squeezed us in to get her car fixed same day. We can t begin to say Thank you enough! Exceptional service, up front with time and cost!
Debra Revis
2 months ago
I have to share how pleased I am with this place! I had a rat in my garage that did so much damage to my 2 vehicles. I took my Malibu to them, and the service is amazing. Esty s got my car in right away, worked with my insurance to help me, not be so stressed. Thank you to everyone whom helped me, get through this awful experience and get my car back to me, in a timely manner. Their customer service is AMAZING!
Willie Canfield
2 days ago
Friendly, honest place. I drive from Vancouver WA to have them do my repairs. It is a good 40 miles one way, but oh my gosh so worth it.
Ann Valanzuol
3 months ago
Esty's lives up to its stellar reputation. The day before a trip, my car suddenly broke down. Esty's diagnosed and repaired the problem on the spot, and had me on my way in less than two hours. My car has been running great ever since. They saved my vacation and earned my trust and loyalty.
Kevyn Davidson
6 months ago
Excellent customer and mechanical service! Knowledgeable, honest and friendly team. They got me in right away, car was finished when they said it would be and the cost was lower than their quote! They found the issue quickly even tho the Honda dealership was unable to diagnose where the electrical short was originating. A very pleasant home-town experience. My car and I were both very well taken care of! Exceeded expectations. Refreshing!Service: Electrical repair
Cris Treptow
a month ago
The service and quality are always top notch. I have been going here since they opened, I will continue referring people to this place. It's amazing to see the growth, great team, and Emily is amazing!
Richard Lawry
3 months ago
While driving on the interstate our seprentine belt broke. After calling another shop that told us it would be four days before they could work on the car, we called Esty's. Even though they were very busy, they worked on our car immediately and got us back on the road. It was the best experience I have ever had with a shop.
Murray Gusseck
a month ago
Being new in town, Esty's has quickly become our go-to place for auto maintenance. Always friendly and accommodating, and so far super reasonable prices, we have no reason to go anywhere else!
Sara Whisnant
3 months ago
Staff were able to get a battery for my car in about a half hour while I ran errands. Then installed it promptly. They were courteous & friendly.
Kati G.
8 months ago
Very professional. Made me feel like a valued customer, even though it was my first time. Very friendly, even have a sense of humor. Absolutely love Emily.Sent me a detailed, nose to tail, inspection report; nothing on it that was a surprise and didn't try to add anything that was non-essential.Wish I had found them 2 years ago. My car is 23 yrs. old and Ford doesn't want to work on it anymore. Esty's had no issues.Esty's is wonderful. I would give it 10 stars, but there is a 5 star limit. I HIGHLY recommend it.
Gillian
5 months ago
Fit me in right away to check over my car before a road trip. Very friendly and quick service. I'll definitely be taking my car back when it's ready for its next tune-up!
Shirley Young
2 months ago
They got me in within a fee days of calling. Checked out my vehicle. Sprayed for rodents and I was done in 15 minutes. Great job.
Michael Jacobs
3 months ago
As usual, we were extremely satisfied with the service we received at Etsy's and we will continue to bring our vehicles there for servicing in the future.Happy New Year to all at Etsy's-!!
doug eddy
6 months ago
I was able to get my truck in for an appointment very quickly. Brought it in on a Tuesday with the goal of it being finished by the end of business on Friday and it was done a day earlier on Thursday. The staff was friendly and knowledgeable. Esty's has our business from here on out and we highly recommend them for anyone looking for a local auto repair shop.
Matthew Richey
2 months ago
Esty's inspected a car I was considering buying and was very thorough in uncovering issues that I would have missed with the car, helping persuade me to not buy the car. Very thankful!
sean dunn
a month ago
Super friendly, and helpful. Working on my neighbors Volkswagen with electrical issues. Euro cars are a pain. Thanks again
TheSylish
2 weeks ago
Excellent service, great people. Thank you for being an exceptional example of an automotive repair shop doing the right thing and advocating for your customers.
Bobbie DeBower
a week ago
Awesome service! Dave and Emily are terrific to work with at the front desk.
arnie wray
8 months ago
What a place is all I can say. They shop was clean and orderly. The employees are very professional in every way , from scheduling my appointment to picking my vehicle up. I was able to get my vehicle back the next day , (Transmission and Transfer case had to be removed) to replace the Flex plate no easy task. The mechanic Rick was knowledgeable and listened to what I needed to get done. The estimate was fair for the work performed and was even a little less. I would recommend this shop if you want a quality job done. Top of the list of who to go to. All stars from me.
Cathie Spellmeyer
4 weeks ago
The people there are always willing to listen and actively work on any issues you bring to them. It s nice they have the diagnostic equipment that some shops lack.
Kira Lenore
6 months ago
I ve had my Lexus worked on here several times and have always been super happy with the experience. Last week I broke down suddenly, had it towed to Esty s and they got it fixed in just a few days. Thanks Emily and Dave!Services: General repairs & maintenance, Vehicle Inspection, Auto maintenance, Vehicle maintenance, BatteryServices: General repairs & maintenance, Vehicle Inspection, Auto maintenance, Vehicle maintenance, Battery
Sabrina Johnson
6 months ago
Our car was overheating and we needed to get it in quickly to find the problem. Esty's got our car in and were able to diagnose the problem right away. We had a head gasket fail. They gave us information and choices about what the next steps are. We feel very fortunate to have found somewhere that has the knowledge and expertise to diagnose a problem quickly and honesty to talk through choices even if it is not cost effective to fix an older car.We absolutely recommend Esty's and will definitely take our vehicles there in the future.Service: Auto engine diagnostic
James Patterson
11 months ago
Always professional, always great service. They will never try to up-sell, but they will save you money and grief by catching additional needed repairs. They found my water pump seeping before I took a long road trip. Tim replaced my left side CV Axle Shaft on 1/22/21. Upon their advice, I had my wheel bearing replaced as well as it saved me $100+ in labor costs to do it while they already had it disassembled (my Tahoe has 276,000 miles, after all).Update 10/31/22: They honored the warranty on my catalytic converter and replaced it no charge. They also ID'ed a few other issues in the past several months, as well as during a pre-trip check prior to my trip to Ohio, before I was left stranded somewhere. My Tahoe now has 314,000 miles, and they are a big reason why it's still running in top condition!Update 05/01/23: Now at 320,000 miles and wouldn't trust any other shop to keep the 'ol girl running!I always let Esty's do my oil changes as well...they're always very thorough in looking over the entire vehicle.They always do outstanding work. Wouldn't think of taking my rig anywhere else!Services: Transmission, Exhaust, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto exhaust system replacement, Auto battery maintenance, A/C installation & repair, Air conditioning, Auto maintenance, Vehicle maintenance, Battery, Oil change
Danny Wood
2 months ago
Very good customer service everything went smooth
Jeff Flatt
5 months ago
Have had several vehicles repaired here.No complaints.Great service.Highly recommended.
Mary Beth Tack
5 months ago
Esty's customer service is incredible! I appreciate their honest, top-quality service! They go the extra mile! I highly recommend!
Natisha Cooper
11 months ago
Great service! I didn t have an appointment, but they were able to squeeze me in the same day! Service was pretty fast and complementary shuttle was offered. Staff are extremely friendly. Definitely will come back again for any auto services, and recommend to friends!Service: Air conditioningService: Air conditioning
Robin Johnson
3 weeks ago
Their staff is top-notch. They are thorough, knowledgeable and geared toward customer service.Services: Vehicle Inspection, Vehicle maintenanceServices: Vehicle Inspection, Vehicle maintenance