Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Odette Moronez
5 years ago
Today was my first visit to Erikson. Barney was helpful took time & went out to look at the car to provide more information on the repair. Barney made professional suggestions and I was satisfied with his words of wisdom. Thanks Barney for good customer service at Erickson!
Alexsandr Pisarchuk
2 months ago
Great business with awesome employees and a very knowledgeable and helpful senior staff.
Matt Ferguson
a year ago
I was asked by a property owner to go pick up some screens for the windows that Ericksons came out and measure. I go to install them and there were cut down to the exact measurements of the screen opening!!! So they had them take an 1/8 of height and width. Not really a problem it happens. So while I m there I order two window pains for my house give them the measurements I need them to be atTWICE THEY WERE CUT WRONG one day after the other. You can t screw up at measurement it is in BLACK AND WHITE.
Dennis Mower
a year ago
Called Erickson Glass 2 weeks before Thanksgiving to have some glass replaced in a kitchen window. Gave all my information to them and was told they would get in touch to come give an estimate the next week. Waited until last week and called them again, almost 2 months later. Yhe man I spoke to apologized, took my info again. He said he would stop by on January 22nd after church to get measurements around 1:00 pm. It's now 4:00 pm and still no show. Absolutely pis poor customer service, my business and referrals will be elsewhere from now on. Absolutely % frustrated.
Hannah Bowser
4 years ago
They never got around to doing an inspection/quote for us. I went in and gave them all the info, they told me two maybe three days and someone will come check it out. 4 days later I called and they said oh maybe two more days.. 3 MORE days and my landlord calls to ask when they re coming and they say maybe today, I don t know. Then finally, one more call over a week later and same story. I heard good things about them and was hopeful I d get the best deal here. This was for an apartment I was renting and was looking for best price in town. Very disappointed they didn t make the time or even be upfront if they were to busy. Now we re going with a different business.
Wally Spoon
6 years ago
Called Erickson glass Co on March 27th and asked to have a frosted window replacement for a friend since I was going on vacation with my kids over spring break.Was told we are very busy with business won't get to it until the following week so i gave my number and the person on the phone took my info he read it back to me said he will call when he would have someone on there way.Got back today and my friend had to call another glass company who came right out and fixed the window. So I called Erickson back and asked him what the issues were and he told me that Erikson's was 4 weeks out? But I had already made it for him to come out last month.Not a good way to do business need to improve customer service my friend is 89 years old thanks for the way you handled things totally unprofessional!!! Won't call Erickson's every again
Zayne Myth
2 years ago
These guys really saved me today with a mirror I accidentally chipped. They re very nice and offer great service. I just wish they were in my area.
Charles Bond
a year ago
I had a good, efficient experience doing business with Ericson glass. They have the best selection of plexiglass in Longview (as far as I know).
Rhonda Ziegler
6 years ago
Customer service is top notch, we replaced all of the windows in our home and use them for business needs as well. Bringing them back to do our bathroom mirrors and shower door.
Elvin Spence
2 years ago
Have always had very good help and service, always kept me in the loop about window order,Dave and Barney know windows,and give good advice
Lorretta Morgan
9 months ago
Excellent workmanship and speedily delivered! Highly recommend!
Matt Guler
a year ago
Helpful staff, and priced right. Would use again for automotive replacement glass.
Lorelei Ives
6 years ago
They have been in business for many, many, years. I have continually found their customer service representatives to be helpful, informative, courteous, and treated with respect, and a smile!
Tom Gillespie
4 years ago
They are fairly priced, good honest guys who do a great job every time i ask.
Larry Bryant
10 months ago
This glass shop does not return your calls.
Tim Jennings
a year ago
My early model truck window broke - had the glass, got me and out the same day - back on the road - thank you
Adrien
a year ago
Very accommodating to get my window replaced.
Matt P
2 years ago
Barney is a good guy. They always get parts like we need
Cal Dowd
3 years ago
Experienced, knowledgeable, really nice people... and reasonably priced too!
Terri Van Matre
2 years ago
Great service & price, and has been for many many years!
Bob Nelson
3 years ago
Reliable, knowledgeable, job done right! Been using them for 30 years.
Pavel Saverchenko
2 years ago
Friendly staff, if you're looking for home or auto glass they probably have it!
Blurry
5 years ago
They did damage to my vehicle while putting in a windshield and tried to hide the damage without telling me.
James Dillard
2 years ago
Very helpful and professional and helpful.
Misael Garcia
3 years ago
very good
Daniel Coleman
4 years ago
Food was too yuppie like
John Stiller
6 years ago
Quality and timely response
Don Hunt
2 years ago
Good service
Josh Kluger Klug
3 years ago
highly recommend