South Tacoma Glass Specialist

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joanna Shore
3 months ago
I have used South Tacoma Glass Specialist for many services over the years, from window replacement, glass for table top, screens for windows, and, most recently, having a mirror cut down. They never disappoint. Every item they have taken care of has worked perfectly. The staff is friendly and courtesy. They are a pleasure to work with and provide outstanding service.

  Danny
2 months ago
The cut up my shutters windowsills caulked all the water release holes cute inside my windowsills inside and caulked like a 6 year old did it finger makers everywhere and had to come out 3 times and thank God my sliding glass door doesn t leak anymore Don t use this company unless you have time to babysit them and look over there workmanship because they will caulk everything to make sure you don t see the bad cuts and use a lot of caulking to make sure it done not by customer service they Guarantee I have more if anyone need more show and tell guy the owner doesn t give to cares about anything nor does Scott they gave me paint wow my expense new wood, new shutters new paint, spackle paint the inside of the windows were the got cut recaulked because it was a mess on all the windows the owner named guy never showed up to look because I wasn t the million dollar contract help me and show them you read these reviews and don t use there services God bless there are so many companies but you need to check everyone work because they don t care about us it s a 1 time deal my windows don't come out in my living room because there not straight and much more the owner called me a lair and the window company wrote a letter to them stating there installed wrong and he won't fix the problems dont use this company they dont do the job correctly and you have to sue them

  Stephanie Ferderer
a month ago
Customer service is poor. I had somebody come out last week to take measurements, and they said that they would get ahold of me the next day with a quote. They did not. I've called twice, been transferred to somebody who never answers the phone or calls back. Shame, because they were recommended, and I was fully prepared to go with them to replace my broken window.

  Dani Yencopal
4 months ago
Gratitude: While traveling I-5 on our way to Portland my driver's side window shattered and we found our way to South Tacoma Glass Specialist. They were booked out for a replacement but cleaned all the glass out of the car and window frame, and closed up the hole with plastic and tape to get us on our way. Their service was very appreciated!

  speedxtC
2 weeks ago
Not professional at all. They took almost a week to order a part for my car and then another 3 weeks so it can arrived so they can call saying it came damage! Horrible customer service! Go somewhere else and pay to get your service done better

  Michael Svoboda
6 years ago
Very good example how to be successful in business for a long period of time.I had a problem with windshield on my Mercedes. Called to dealer they referred me to them!! Dealer have some one who does it better! Called to this company, and worked with Kera. She was extremely professional and provided exceptional customer service. Very recommend.

  Aim�e Jordan
3 months ago
They replaced the window of my car in less than an hour, and they got me in immediately. Great service and job. Highly recommend.

  vanclanfam
6 months ago
Came out and gave us a free quote on our back door with a broken window. So much quicker (and less expensive) than the other places. They were very quick with our repair also. Highly recommend!

  Todd Van Woerkom
6 months ago
They helped us repair broken glass in a unique exterior door. They fit us in quickly and finished the job in one morning. It was for a very good price also. I highly recommend them.

  Lewis Lucier
6 months ago
My wife and I had our single pane windows replaced in 2014 by South Tacoma Glass through a Tacoma Public Utilities offering. Yesterday (9 years later), I called with a question concerning the replacement of the embedded dog door in one of the sliding glass patio doors. Today, Scott showed up to look at the door to determine what part I needed. He then contacted the manufacturer, who will have the part delivered in a few days (free of charge as there is a 15-year warranty). Scott was communicative, prompt, professional, polite, and a credit to his organization. NOW THAT IS FOLLOW-UP SERVICE!

  W. P.
7 months ago
Absolutely wonderful service, I could not be more satisfied. They ordered an Audi OEM windshield and replaced it in about 2 hours, including the calibration. The install is PERFECT!!! I will definitely return for future auto or custom home glass needs!Service: Glass installationService: Glass installation

  Missi Parker
3 weeks ago
Needed a rock chip fixed and they were able to do it while we waited. Great service!

  K B
3 months ago
Great place. Quality people that treat you right. The work they do is the best that I have seen at a reasonable price.

  Danni Danni
a year ago
Great service, called several places to get the right windshield replacement. This place had the one I needed, in and out in about two hours. The waiting area had coffee and TV. Plus the comfy couch in the waiting area made the wait comfortable.

  Amelia Iris
10 months ago
I broke a pane of glass while resealing a boat window and brought another one in to be replicated. The quote they gave me over the phone was the same as what I was charged, they had the new pane ready just a few days later even though it was a custom job! Everyone there was super nice and professional. I took one star down because the color of the glass is definitely not the same, but I don't really care too much. Would definitely use them again but hopefully don't have to!!

  Jason Cantley
10 months ago
Great customer service, best prices in Pierce County. If the crooks from Anderson scared you away from new windows, you may want to reconsider a bid from these guys. Honest pricing and great window choices fro. a variety of brands.

  Divad
5 months ago
Always friendly and professional. And cant forget quality service and decent prices! I'll only go to these guys for glass in my cars!

  Virginia Graves
6 months ago
This place is awesome!! My window got busted out!! They luckily had one in stock and were able to get it fixed the next day!! Wonderful people work there!!

  Calvin Fahnestock
a week ago
Got in and out within the 2 hrs they said it would take to replace my windsheild

  Whitley & Brian Radeck
a year ago
After our car was stolen they were great on giving us estimates and were timely with their calls, communication, information and setting up appointments. They also were helpful to give us information ahead of time to make the process easier. They were all friendly and knowledgeable.

  German Villasenor
5 months ago
How come you guys do not fix the issues of your installation that you claim is under warranty?Will all your clients be forgotten after the installation to the point that you do not answer their calls?

  Ethan Hood
4 months ago
Avoid this place like the plague. Ben is a nightmare to deal with. They installed the cracked glass on my new windshield and refuse to do anything about it

  Sara O
a year ago
I had to get a new windshield on my VW golf after a rock cracked it on the highway. Scheduling was easy to do, and I was able to get an appointment a week after I contacted them. Pricing was fair, and it was finished faster than I expected. I'd highly recommend South Tacoma Glass Specialist if you're in need and want a job done right.

  Jim McPherson
2 years ago
Had windows measured and made to order. Once the windows came in, I was notified and was able to schedule the installation for the next day.Installers were here on time, any questions I had were answered to my satisfaction, everything was cleaned up as they worked. Since my windows were the original, it was a little more difficult to get them out and the house had settled so the square was off. The new windows look fabulous and work well. Very happy with them.Also had e-window panes in our kitchen replaced, the gas in the old window had leaked out and it started to streak. The new window was made, fits perfectly and it looks terrific.Very happy with the whole process and the work, will use this company again.Service: Window installation

  Laura Svancarek
3 years ago
They gave a fair price for some replacement windows and didn't try to play any games or upsell. Great communication all around. The installers (Joey and Armando I think, sorry if I got your names wrong!) were fast, professional, and very nice. They did a great job. Scott was great to work with for the consult and coordination. Great experience all around.Service: Window installation

  srlewis82
8 months ago
I ve never needed a windshield replaced until recently. Called South Tacoma Glass and spoke with a person named Sherry. Since this was the first time I ve ever needed my windshield replaced, I had some basic questions which were met with a very condescending tone from Sherry. It was then that I decided to go with another company.

  Robert Stine
a year ago
Waited two and a half hours before they told me they didn t have windshield, but took the broken one out. Waited another two hours to get it installed. Would never recommend them or use them again.

  Todd K
3 years ago
I would definitely use this business again. I was having problems with an old windshield installation and ended up getting some rock damage and South Tacoma Glass was recommended. They did a GREAT JOB! Excellent work, great service, personable staff. They even assessed how bad my old installation was and voiced their concerns with me. They have earned a repeat customer! Great job, team!Service: Window installation

  Michael Marshall
a month ago
Very helpful and great prices compared to the competition.

  Designs by Vennie
4 years ago
Your crew spent the last week installing new windows in my whole house. They are so respectful, such as closing the door to the room they were working in as not to be too invasive with tool sounds. Their work is too notch and seamless. The windows are just beautiful and all of the work perfectly on open/shut testing. One thing I also deeply appreciated about this crew was that they took great time to sweep and clean up all residue on the floors. What a awesome team you have. Thanks so much for your hard work and the care you all put into what you do.