Joe's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Brown
5 days ago
Ran over a screw and my car tire was slowly leaking air. It was near closing time for them. I thought I'd try to wait until the next morning but it would not have made it through the night.They were gracious and took my car in to remove the screw and plug the leak.Love this place. Amazing service!!!

  Daniel Farr
6 months ago
The owner Bob is a great guy! He had my car up on the lift in a matter of minutes and inspected my vehicle in a matter of minutes! Resolved my concerns very quickly and had me on my way! Normally a charge to inspect it but I let him know I was low on funds and will have to buy the parts second hand! I will definitely be going to this shop because of the kind employees and the family owned business! I was very sorry to here about his father Joe passing! Thanks Joe's Automotive!

  Scott Lang
10 months ago
It feels good to spend my hard earned money at a well run family business. I had extensive front end work and an engine replacement done at Joe's. Yes my wallet is lighter but the price was still quite reasonable! And they were very prompt with the work. I'm planning to make the trip from Edmonds with my other truck for some much needed repairs soon.

  Brittany M
a year ago
I've been taking my jeep here for a few years. I have always been impressed by their service. Recently I got the dreaded "death wobble" which I now understand means either the jeep dies or your wallet does. Joe's crew was thorough and went over every inch. Their prices were incredibly fair, it had been several years since serious work had been done on the vehicle. I expect to pay a bit. Driving it home I felt like I was in a new jeep - impressive work and the wobble is all gone (except for a slight temor in my purse). I had previously taken the jeep to a Les Schwab to try and solution the wobble as I was out of town and they were able to get it limped home but not resolve it. Thank you Joe's!Services: Tires, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Auto maintenance, Battery, Oil change

  gary knauer
a year ago
Great company, my grandson had work done on his car, a few days later problem came back. Went back to Joe s and after looking at it again they told him they put the wrong part in.The fixed it again at no charge.They took responsibility for their mistake and made good on repair.Would highly recommend Joe s for your auto repairs.

  Roger Libby
9 months ago
I have gone to Joe s since it was run by Joe. Now his son Bob and his mechanics deliver the same quality service. They honor their work. I recommend this service highly.

  Marissa Galyean
3 years ago
First off this mechanic shop let me book my appointment via email (you do it through the website) which for me was such a time saver. I got a reply back very quickly too, so very accessible.About a month ago I took my car in due to problems with a serpentine belt and possible brake issues. I had asked first for my oil to be changed (overdue because of COVID) and then for any issues to be diagnosed and for an cost estimate to be put together so I can decide what can be done today. I got exactly what I had asked for and nothing was done to my car without my permission and the cost being explained to me.Fair warning, this isn't the place to go to if you are looking for a twenty or thirty dollar oil change real quick, there are places in Bellingham that will do that. I think my oil change was about 55 dollars but I think was well worth it.I felt like my concerns were heard and what I wanted was listened too. I think I received a very fair price for the services rendered, when I did some google search and put an estimate together for how much the average cost of all of my services, Joe's estimate and my google estimate were within 100 bucks of each other. I am happy to say my car is still running amazing. I am super happy with the value and the quality of the services I received and I was treated really well to boot. I fully intend to keep going back to Joe's for all of my car maintenance needs.Services: Brakes, Air conditioning

  fraydknot Jenny
5 years ago
I am over 60 yrs and Joe's is the best car place I've every been from start to finish. Everyone was polite and smiling, clean bathroom clean employees. professional, honest telling me what the problem was and what I'd be paying. I enjoyed hanging out in their clean, fresh coffee, comfortable waiting room. You can trust these guys who take care of big and small jobs with equal politeness and efficiency. Thanks boys for getting me back up and running so fast! Pleasure doing business with you. You bet I'll tell my friends about you.

  Denise Roundy
4 years ago
We've taken several different cars there over the years for various issues. Joe's is consistently fair, affordable, and does a great job. Great customer service, too. Highly recommend them!

  Pam Ash
4 years ago
Complete honesty and fair pricing! I went to Joes for a second opinion, their pricing was $90 less than first auto shop. They took the time to explain the diagnosis in a non complicated/easy to understand way. Worked with my crazy work schedule!Highly recommend. I m a forever customer!

  Melinda Forsyth
5 years ago
I have so many great things to say about this local business. Today I experienced the true definition of people helping people. My car was totally broken yesterday (meaning no power so no car). After having my car towed to Joe's Automotive, (I was going there anyway but didn't make it), they stated that they were booked out for 2 weeks but would try to get to my car just as soon as they could. Being a repeat customer, they knew who I was and have always been very friendly and helpful. I did not expect to be able to pick up my car for at least a full week when I received a telephone call that my car was done today--about 24 hours after I had dropped it off. They put a new alternator and new battery in my car and did a needed oil change as well. I learned they had pulled in another team member to work on my car so I could have it right away. How can I be more thankful than I am. I highly recommend Joe's Automotive for any of your automotive needs. They are friendly, professional, and great people! Thank You Thank You So Much! Melinda Forsyth

  Peter Shaplen
3 years ago
Visiting & under time constraints, Joe's both made the time for a diagnosis and repair to get me safely back on the road. Terrific professional service and a great willingness to help us travel safely. This is the epitome of a great, locally-owned repair shop & the antithesis of a factory dealership.Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes

  Andy Rochon
4 years ago
What a great experience! I took my 2000 Volkswagen Beetle to an automotive chain store. 1 month later I developed a loud brake rub on my rear tires. Joe showed me that I was charged for parts and labor that were not performed. My rotors were never turned. They only replaced one of my calipers when they should be replaced as a pair,and , charged me double what Joe's would have. Kirk at desk explained all the issues clearly and professionally. He delivered my car in a timely manner and introduced me to my mechanic. I would recommend this shop to anyone.

  Rachael Leahy
4 years ago
My father-in-law recommended Joe s to me after a recent move to Washington. I keep coming back here even though I live in Bremerton because this shop is well-managed, efficient, affordable, and does quality work. Kirk, who seems to manage the front end of the business and interfaces with clients, is friendly, knowledgeable, organized, and professional. I absolutely appreciate that he explains things to me (and will always give more detail or more information when I ask) but never condescends, never talks down to me, and never treats me poorly/differently because I m a woman. I know - I shouldn t have to say that in 2019, but I ve left other shops because of rudeness and poor attitudes, so I feel like it s definitely worth mentioning. One last little nice touch - I usually wait for my car and their waiting room is clean, pleasant, and usually has some hot coffee or a little sweet treat. You can t go wrong with this shop.

  Paul McClellan
4 years ago
I've lived in Kitsap over 20 years now & I've had some of my best experiences with Joe's Automotive.Estimates are accurate, when something changes they let me know right away, and if there's bad news or something unexpected, they provide good advice and options. They've done great work on my imports (Jetta TDI diesel & Honda Odyssey) and I have confidence in their competence, honesty, and pricing.

  Rory Taylor
a year ago
Despite being fully booked, Joe's took the time to help me out of a jam when no other mechanic would and got me back on the road in a short and efficient manner. They didn't have to go above and beyond and they didn't have to take time out of their schedule to do it, and yet they did. Hat's off to you Bob, thanks for everything.

  Austin Overton
4 years ago
I've been getting my vehicles repaired here for years and have always been impressed by their ability to fit me in on a rush, do a good job and their knowledge base. I usually talk with the mechanics when I have something break and they are always willing to show me what broke and needs replacing, they even show me the part after the repair so I can see the broken component. This is always my first stop when I cant figure out a problem with my vehicles.

  Kevin Cummins
5 years ago
Joe's has performed maintenance and repairs on all my vehicles. From a simple oil change and service on our passenger cars, to a major brake job and tune up on my work van. Joe takes the time to discuss the best options and pricing for my vehicles needs. I would highly recommend Joe's Auto

  RemainingRex
4 years ago
Had a new tail pipe welded on. They did awesome! Took about 30 minutes from start to finish, and awesome pricing at that.Will definitely be coming in once some nicer exhuast parts come in. If I could post a picture I would!They even inspected my underbody and noted a bolt missing from the left rear brake caliper, which was promptly replaced and the rest torqued down properly. (I must not have done my rear brakes right. Whoops.) Stopped by brakes from squeaking, left with a much nicer exhuast.All in all, super glad I went in! They have great mechanics, and they let me watch (not the arc from welding of course) meaning amazing transparency. Awesome customer service as well! Looks like their work environment is also A+ and they keep their employees happy.I couldn't be more happy

  Andrew Horton
4 years ago
Took my van in for an oil change with only an hour notice. Ended up leaving with a new air filter and inspection. Highly recommended. These guys are transparent and don't try and up-sell you on something you don't need. Highly recommended!

  Colleen Walden
a year ago
We have gone here for a number of years and they have always done good and honest work on our cars. Great owners that care about the community.

  Sue Grover
5 years ago
Came in from out of town and my car just gave up over the weekend. When I called on Monday to ask when they would be able to look at it he told me it was finished. I was so happy! Quick and friendly service, I would recommend them to anyone. Reasonable prices too.

  Jason Eckert
9 years ago
Joe's has been taking care of my vehicles for 14 years. They are trustworthy and meticulous with our automotive care. If there are issues post fix they guarantee their work and fix it. Most importantly, my wife trusts them.

  Joseph Smith
7 years ago
I'm not sure if it was coincidence or not, but I took my car in for an $800 repair and I ended up needing almost another $3200 in additional repairs that happened one repair at a time. Every time my car left Joe's, it would break down within a week and I had to take it back in for another major purchase (5 in total). Had Joe's told me what the total cost would have been to fully repair my car (instead of just what was wrong at that particular moment), I wouldn't have opted to repair my $5000 vehicle (for what ended up being a total if $5200 between Joe's and another mechanic); I would have simply used that money as a down payment on another vehicle; but alias, that didn't happen; Joe's got about $4k out of me before I decided to stop brining it back.My vehicle still doesn't sound/drive right, it sounds like someone screwed something up; but I don't want to take it back to Joe's because I fear that I'm going to continue to have to pay for repairs that might not have either been needed or might not have been there prior to me taking it in.As I stated, this could all be coincidence; but I'm thinking that is a stretch (as in all my years, I've never had an experience like this). To avoid the issue, I'll simply take my car back to the bigger repair shops that seem to get it all in one swoop; where my car never feels/drives like crap after.

  Jody Williams
4 years ago
We were stuck in the ferry And had to get pushed off. We were towed to Joe s Automotive. They were efficient, nice and very fair pricing. Kirk and Gage could not have been more helpful. We are now on our way to start our wedding anniversary celebration. Thank you Joe s!!!

  Kyle Klempel
8 years ago
I brought my 2005 Honda Pilot in this morning and they were able to diagnose my problem and replace the faulty part before 9:30am! This isn't the first time I've been to Joe's (and definitely won't be the last), and they are always happy to help and provide great service. Also, there is wifi in the waiting room if you need it.

  Doug Woodside
8 years ago
Joe's is part of Kingston, and the service I have received there over the last twenty years has always been second to none. It's easy to see the hard work they put into their family business, treating their customers with respect, and working on the cars. If you are new to the Kingston area and looking for a great auto mechanic for your car, go to Joe's.

  Robert Lacey
4 years ago
I would like to say that these guys do great work for a fair price. Good people that have the knowledge and skills to get whatever you need done.

  Garnet Brockman
5 years ago
Great Service; Reliable and Trustworthy Technicians; Reasonable and Fair Prices! Joe's (Bob) is the mechanic you can trust for thorough inspection and feedback BEFORE you invest in a new (used) purchase.

  Hector Quiroz
3 years ago
Stopped by on my way home from work and they got my Mercedes right on lift to look at my exhaust and fixed the rattling was in and out in 10 minutes and didn t charge me. Will definitely go there again. Very nice people.Service: ExhaustService: Exhaust