Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
M. C. (M.C.)
2 months ago
Absolutely phenomenal shop! The owner works there and is very honest. I went to another shop and was told I had something wrong, I took it here, as I have been going here for almost 20 years but it is over an hour from my house.Mark let me know everything was great! I did have a torn CV boot, and that was very good to know! He is an absolute wealth of knowledge and a great person! Highly recommend!
Kyle Rehm
a month ago
Mark did an amazing job on my 1993 F150, she drives straight as an arrow. After multiple bad alignments at Les Schwab, I found Puget Sound Alignment and I m not disappointed. Mark was very knowledgeable and explained to me how each adjustment affected the alignment of the truck. He explained to me what was out of spec and what he adjusted. I am very pleased and if I wasn t moving out of state next week, this would be my go to place from now on. I highly recommend this place.
Rich Day
7 months ago
I cannot speak highly enough about my recent experience with Mark and Puget Sound Alignment. From start to finish, they demonstrated an unwavering commitment to excellence, honesty, and customer satisfaction.They are very knowledgeable. After conducting the initial alignment, the car pulled in the opposite direction. They could have easily overlooked it or brushed it aside, but their integrity shone through as they helped realign the car. They went the extra mile to ensure I left their shop completely satisfied and confident in the work they had done.No wonder why they're super busy, which is completely well-deserved :-)
puetko
4 years ago
Was surpised to find out they had the shop space to align my Limos, and understood they really "didn't like" limos because they have limited room to move them around but was really happy to hear they would do the job for me because things were a little slow for them and they had room. Mark did the work, Lonnie helped check over the front end. Picked it up and it drove great, no issue, very pleasant experience with 2 great people. If you are having some work done here, understand all business right now are struggling, leave them a tip or make a donation. They are truly one of this areas best in the business.
Zaka Ziko
a year ago
This is a great person, owner, very honest and punctual. Please set up an appointment before heading to get your brakes or shocks or rowters. Very honest very good price and best work trust me.
James Phillips
3 years ago
Really great service. I brought my Tacoma in for an alignment after lifting the front end and installing larger tires. Mark helped me out and he really know his stuff. He was very professional and was able to set my alignment up perfectly to prevent the tire rubbing issue I had. I highly recommend this place for alignment needs.Service: Wheel alignmentService: Wheel alignment
Beni Anvari
3 years ago
Best alignment experience overall. From walking in a day before my appointment and still getting service, to getting a story on each adjustment. I was recommended by a local performance auto shop that they are your go-to for lifted and 4x4 vehicle alignment issues. My truck tracks solid even under braking well worth the price!
M
3 years ago
Came here because I was referred by a family friend, read nothing but great reviews. Arrived at scheduled appointment and the gentleman working was the only one there, being the daughter of a mechanic I know the difficulty of running a shop alone. I was very impressed by the great customer service, he made sure my son and I were comfortable while we waited and even showed me documents proving his efforts on my alignment. I would definitely recommend this place, and wouldn t go anywhere else for any alignment needs in the future.
Amber Powell
10 years ago
The gentlemen at Puget Sound Alignment are the best mechanics around. They have worked on a couple of cars for me. They will do quality work. If you talk to them about what you can and cannot afford, they will tell you everything that needs fixing then they will tell you what they would fix if it were their car. They are wonderful. Well worth the trip in to get your car fixed!
Keyton Bilodeau
4 years ago
These guys are legit. I worked mostly with Mark but Lonny was respectful too.Mark was hardworking, honest and thorough. And most importantly he kept it real. He took the time to communicate with me about different ideas for solutions to my vehicle problems and since the work he did, my 'ol rig is running good as new. I appreciate the way they did business. Will definitely be a return customer.Thanks again Mark, you guys keep up the good work. And GO HAWKS
Jon Byrum
a year ago
I've taken my vehicles here several times and always had great service. The owner is super dependable and honest. I will always take my vehicles here, even if I have to wait for an appointment.
Tamim Fazily
3 years ago
Very honest, professional, and thorough work at a great price. I was actually shocked at the price as it was very reasonable. Mark did a great job aligning my sedan. It drives like it s on rails now.
Aric Cook
7 years ago
I've known Mark and Lonny for 17 years now and are the only ones I trust to do my alignment or differential work. I have sent many people up here and have always been thanked for the recommendation. Keep up the good work guys!!
Cheng Yang
6 years ago
I took my car to get alignment because it was pulling to the right. After they were done all the work and they said it should be good. When I drove my car it still pulled to the right. I took the car back to their shop the same day and they refuse to fix the problem. They said that nothing wrong with the alignment, they can rotated the tire but have to charge me for it. I feel that they didn't fix my problem at all. I will never go there again!
Sean Barquet
8 months ago
Afforable , but always so busy, appointments are a week to 2 weeks out only one man working it all by his self , but worth the wait , I will return when I need him
Frants Trushkov
3 years ago
I had an amazing experience doing business with Puget Sound Alignment. Very honest guys. Very professional and good at what they do. I highly recommend bringing your business their way. You will not be disappointed.
fret bender
4 years ago
This is the best alignment shop in the state of Washington. Lonnie is a true artist the owner of Puget sound alignment. He's honest, a true artist with alignment. Lonnie is who other alignment shops call for advice and instructions. Like a doctor's doctor, Lonnie, of Puget sound alignment, is the alignments alignor. Hopefully that makes sense. In short, he's able to figure out & fix alignment problem the majority of other alignment shops cannot fix.
Keith Schlyer
6 years ago
They do excellent work here, I've been going here for over 10 years for alignments, diagnosis of any strange sounds or behavior, estimates, etc. Excellent work at a fair price, won't take my vehicles anywhere else
Danny B B
4 years ago
I have my car aligned here. After it was completed i drove away and the car still pulled left. so i called back and told him what i found, he insisted that it was nothing he did but was willing to try realigning it. when i got there he made me feel very stupid and insisted it was nothing he did. the car still did not drive straight, i will not be going back here.
Semir Bajrektarevic
3 years ago
Excellent service. Went above & beyond to get the work done that was needed. The work was done sooner than originally quoted. All at a low, great price. 100% highly recommend!
Jayme Wagner
2 years ago
Mark is fantastic. Got the job done quickly and at a reasonable price. I'd recommend them any day that ends with a Y......
Dusty Crabtree
a year ago
Fantastic shop! Very honest and knowledgeable, I cannot recommend them enough.Service: Steering & suspension replacementService: Steering & suspension replacement
Anne Julian
6 years ago
After Goodyear damaged my car while doing an alignment (which they also screwed up), Puget Sound Alignment got everything back to working condition and my car drives better than it ever has. Thanks!
Roman Kotelevskiy
4 years ago
Great guys. They care about you and they have the experience to back up their work. Worth every penny, not to mention they are significantly cheaper than most companies
Diana Cyr
a year ago
Mark is the only guy I trust to give me good honest advice for anything suspension. You can't go wrong with this place!
Al Unknowntanker Metz
5 years ago
Most honest guys in the industry! Known them for over 25 yrs, I recommend them to everyone I know in need of brakes and alignment services...........
T Joann Bennett
6 years ago
Mark was very helpful with explaining and showing me what was going on with my car and made helpful suggestions on how to fix the problem at a low cost
Donald Wenstad
4 years ago
Very knowledgeable about their trade and offer there services for a reasonable price. Always a pleasure working with them.
Patrick
6 years ago
This type of honest, upfront, & sound advice about your car, truck or off-road vehicle just can't be found anywhere else. Thanks Mark & Lonnie!!
Paul Milham
2 years ago
This shop knows what they are doing. Been using them for years. Great work.