Specialty Mobility

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Debra Edwards
a month ago
Their scooter installation is great.. their people skills and customer service, not so much. We took our car in to have a scooter installed. We came back to get it and everything was fine until they brought the car out of the garage. After he turned the car off and walked away, my husband couldn't get the car to turn on. The ignition was loose and wouldn't start the vehicle. We had to leave the car there and they said they'd look at it. We called today and they said "It's not our responsibility. It's an old car and things break" so we have to pay for all of it out of pocket. And get it home.. (we never had a problem with our ignition until we brought it in there)UPDATE: I'm blown away! We are trying to fix our car, unfortunately in the parking lot, and needed to pull a fuse. I went in to ask politely for a fuse puller or needle nose pliers, and the man at the front desk asked me if I was the one who left the bad review. I said I was and he said "then we aren't giving you anything" seriously? What ever happened to customer service? Certainly not here!

  Carolyn Thompson
3 years ago
Very disappointed in the lack of service. We ve used this company for years and today I was completely taken back with the lack of care and just wanting to prove a point. We were charged $105 for installing a part that we could have done ourselves. When the install happened there was no explanation of it being an install charge. It was explained that it was a new product and cost $165. Well the product was incorrect so we exchanged it today and we knew the price of the old one so when I asked about a credit that s when we were told of the install charge. I have no problem paying an install charge but I do have a problem with not being upfront about the charges. I will say Josh was very nice and ended up agreeing to send us a second device to offset the charge. Yes the service was provided, but again be honest. Sadly disappointed.

  Lisa Halverson
8 months ago
Got hand controls in my dad's car. So he has his independence back.

  William Rozelle
6 years ago
Very helpful and comforting staff. Quality product that has suited our needs very well. TY

  Kris Marie
5 years ago
Best place to get your vehicle detailed if you have electrical seats for ppl to get in vehicle. Goid place to get devices fixed

  Lynda Holland
6 years ago
I went there to get my hand controls put in and they are very knowledgeable about the work they do.

  Mike L.
4 years ago
Interesting place to know about for when the time comes to get something for a friend or family member.

  Gail Wilson
2 years ago
They go above and beyond to make sure customer is happy

  Christopher Bevers
a year ago
Always nice and do a great job.

  Dan Arnett
4 years ago
The best place to buy a handicapped vehicle and equipment. They have treated my family wonderfully.

  ML PHILLIPS
5 years ago
Very nice people to deal with.

  Larry Huisingh
4 years ago
Very helpful and knowledgeable.

  Mark Amis
5 years ago
Very informative salesman.

  Becky Jansen
4 years ago
Great, super helpful

  Zak Smith
5 years ago
Very friendly