Charlie's Automotive

4.5 (56)

  1031 W Columbia Dr, Kennewick, WA 99336
  (509) 586-8237
  facebook.com
  Claimed

Auto repair shop Auto air conditioning service Auto radiator repair service Auto tune up service Brake shop Car repair and maintenance service Diagnostic center Mechanic Oil change service Transmission shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  carol renteria
2 months ago
We had our Ford towed to Charlie s Automotive for diagnostic testing and repairs earlier this month. Both my husband and I are very happy with all the hard work that they put into getting to the bottom of the issue on why the car would not turn over. They spent countless hours trying to narrow down the underlying issue.I am and have always been impressed with Charlie s!! They are fair, honest, professional and reasonably priced. I trust them explicitly with caring for our automotive needs.Services: General repairs & maintenance, Oil change

  Deni Starnes
4 months ago
Charlie, Mike & team were excellent in diagnosing my electrical issues that was primarily caused by faulty battery. They replaced the battery and starter and got me back on the road the same day. Fast & courteous service. Not the first time I ve used them nor will it be the last!

  Vincent Runge
4 months ago
I ve always been more than happy with the quality, and the time it takes for the work. Not to mention the fair pricing, I ve always felt I got a great deal!

  Alexander Bruce
7 months ago
I knew Charlie and his son from 15 years ago when I worked at Hubby's pizza, they were great guys then. I've taken my car to two different places. Not only did they not charge me to look at it(the way the others guys did, somehow it's a standard 100$ for a mechanic to tell you what repairs they have to charge for), they actually fixed what was wrong in the first place. 10/10 would recommend. -Thank guys !!!

  John Worlund
3 months ago
Really appreciated all the work and effort that was put into working on / repairing my suburban. I heard great things about you All and will continue to make Chatlie s automotive my - go to - repair shop.Thanks so much

  Joshua Linhoff
2 months ago
This company has never told me NO even when they wanted to!!! Have always done their absolute best and gave me options of repairs when they can!!! Would recommend this automotive repair shop to anyone!!! Thank you all for Keeping TriCity Bounce on the road and making it possible to make all of our deliveries on time!!!!

  John Airoldi
7 months ago
Very professional and communicative and actively asking investigative questions very pleased with how clean the garage was kept in a very Professional their service was. Definitely will be a return customer. Highly advise if needing service to call Charlie e Automotive.Services: General repairs & maintenance, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto maintenance, Oil change

  rtswag Cutter
8 months ago
I took my 13 Dodge Challenger R/T to Charlies because it was leaking engine coolant, I thought maybe a water pump they pressure tested the cooling system and found no leaks maybe a blown head gasket they tested for that after everything it was the radiator cap had failed. WOW true honesty won't take any of my cars to another shop! Thank you, Mike & Charlie you guys are the real deal!!!Service: General repairs & maintenance

  Shannon Quijada-Hoglen
10 months ago
They got my car in quick, called me within a few hours letting me know the problem, the price and it was fixed in just over 24 hours. They were fast efficient and i probably won't take me cars anywhere else.Service: Air conditioningService: Air conditioning

  Bob Henderson
7 months ago
I have only driven home with the motorhome, after picking it up.We do not currently have a trip planned, and it is getting cooler, so the need of the AC is less.But I will keep you posted as to how it works when we do use it.Thank you.Bob H.

  J D
7 months ago
Went to get my engine mounted. Charlie s delivered this service with honesty and integrity at a realistic price point. Thank you Charlie s for the no fuss service.Service: Engine repairService: Engine repair

  Mark Neely
2 years ago
Once again, a fantastic experience with Charlies Automotive. Charlie, David, and Mike are great to deal with! I've brought my old pickup here several times now, and the results have been the same.. excellent!If you are looking for a crew to trust with your hot rod, THIS is the place! Great guys, and excellent service!Services: Transmission, Exhaust, Steering & suspension repair, Electrical, Auto engine tuning, Engine repair, Brakes

  Mathew Lighthall
6 months ago
They fixed my car when I could not. Professional, expert service. I for sure Would recommend or come in again for service.Service: TransmissionService: Transmission

  RH Pool
2 years ago
Charlie's has been our go-to for vehicles since the 1990's. They are so professional, honest and willing to go that extra mile to figure out the problem and fix it. They always let us know what the problem is and how much it will cost before they do any work so there are never any surprises! Love these guys and will always go back. They are truly the best!!Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning

  TJ Yager
8 months ago
Did an amazing job on repairing my classic vehicle. Quick and courteous. Explained all they did and very reasonable.Service: General repairs & maintenanceService: General repairs & maintenance

  todd fisher
2 months ago
We've been using Charlie's for several years. We've tried several other places in town, and not been happy with any of them. Charlie's is professional, experienced, economical, and provide unheralded service for older vehicles. We have a 1969 396 Big Block GMC, and they are intimately familiar with these vehicles and are easily able to work on them .They provide excellent follow-up services, and are always as interested in our vehicles as we are.I highly recommend them for any services, but especially the older or vintage year vehicles.Services: Transmission, Electrical repair, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine tuning, Engine repair, Oil change

  Steven Vandiver
6 months ago
First time at Charlie's my car was servicedVery efficient with what it needed in a timely manner.Service: Auto water leak repairService: Auto water leak repair

  Paul Hemsworth
6 months ago
Charlie and his team went over and beyond in fixing my hotrod. I am recommending Charlie's automotive to all of my friends!

  Sherriel Stiles
a year ago
Charged over $100 to find out it wasn't my battery. NISSAN CHARGED me over $100 & said it is the battery. Replaced battery works great. Will never go back to Charlie'sServices: Auto engine diagnostic, BatteryServices: Auto engine diagnostic, Battery

  Mr. C
5 years ago
Let me tell you folks, if you're having problems with your car, this is the shop to take it to! Charlie, Mike, David, and the rest of the crew know what they're doing. They're honest, trustworthy, reliable and have a clean shop. My 98 Cherokee would turn over but not start and they had it diagnosed and fixed in less than a day! They get to the heart of the problem, fix only what needs to be repaired, and best of all, they don't overcharge you like the dealer will. Thanks for the great work guys! You have a customer for life.

  Edward Clark
7 years ago
Two areas of quality I should address;CRAFTSMANSHIP - My Subaru Legacy was ready for standard maintenance on a new timing belt and water pump. Now that it's been 500 miles post-service, the car is running great. It even idles better when I start the car cold. The mechanic went so far as to leave my engine compartment cleaner than he found it.CUSTOMER SERVICE - I was quoted a price on the timing belt that was better than the dealership, yet retained a comparable workmanship guarantee. The mechanic also confirmed what the dealership had told me about my power steering fluid needing to be flushed. Again, beating the dealerships price they performed that maintenance as well.Dad drives American, I drive Japanese. Looks like we'll both be headed back to Charlie's for the next round.

  Owen Brinkerhoff
9 months ago
I used Charlie's Automotive to be my eyes and ears while purchasing a vehicle from another state. He was very helpful.Service: Vehicle safety inspectionService: Vehicle safety inspection

  Michael Warner
3 months ago
In and out in the same day. Friendly service. Will come back.

  Carl Stewart
6 years ago
My family has dealt with Charlie's automotive for over 15 years and i can say they are honest repare service people. They only fix what needs to be fixed and at resonable prices for parts and labor.I personally would recommend have your vehcile work on by Charlie's automotive. They have been in the tri cites for over 25 years.

  Kyli Stephens
3 years ago
I will be coming back if I need more work done. Mike was friendly and had my truck finished up quicker than I expected. I ended up saving some money too thanks to him investigating the problem further than I did. Thank you Mike!

  Nichole scott
2 years ago
Charlie s automotive provides the BEST customer service!! Do not go anywhere else! They are completely trust worthy and reasonably priced.Service: Steering & suspension repairService: Steering & suspension repair

  April Heiser
10 months ago
Professional people who care about the customer being happy. They went above and beyond to repair our classic car.Service: Auto exhaust system repairService: Auto exhaust system repair

  Nathan Gilpin
9 months ago
Quick service on my older Chevy AC system! No funny business, nothing unexpected - just easy.

  william wallace
5 months ago
Great honest service. Maintained great communication

  Kristen Tesarik
2 years ago
When I called with some problems they told me what could be wrong and not waste my money which is not something you hear from every mechanic. Honest helpful people

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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