Les Schwab Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bj Hedahl
a month ago
Thee only place for tires... other places charge for patching a flat, charging a battery, and all those little things that are Free at Les Schwab. Besides, there's unlimited popcorn !

  Tom Williams
3 weeks ago
I have been coming here for 7 years! Always INCREDIBLE SERVICE and quality of products! It s been awhile fortunately! Don t drive much!I saw their sign that said they do brakes! I ran into problems doing my back brakes, myself, so I called at 7:45am and got an appointment THAT DAY! Sean got my number, and info on the brake caliper and pads for my Mazda6 Said he would have to order the parts but they would be there at 1pm so Come in! Awesome!Parking lot half empty when I showed up at 1pm HMMM! Totally new management and crew! Hmmm!!! Three other Mechanics shops in the area, I called, were a week out!I got a quote from auto parts store (who SCHWAB uses to order the exact parts!)I NEEDED one! They said their policy is 2! Ok give me a Quote! See pic! $77.00 caliper for me at 11am pick-up! Their price:$456.23! Total price of a job that needed one caliper and pads ..$1511.53! They wanted to replace both rotors(triple in price) because i spilled brake fluid on them! Ummm heard of brake clean? PER A CERTIFIED MECHANIC o called after! Omg!Anyone else have had this sort of problem, please post here because this is really bad business!!

  Markie W
a month ago
In years past I have had great service from Les Schwab, and they bailed me out on road trips a couple times. But in recent years, especially after the private equity buyout, they have gone down the corporate cesspool of poor service and higher prices. Most recently, I bought a full set of four tires, took them in for rotation every 3,000 miles. On last rotation (with about 20k miles on tires) I was told the tires had severe uneven tread wear and could not be rotated, and my alignment needed to be checked. I stopped in a second time to have the alignment checked and was told I needed to make an appointment and come back. I made an appointment, dropped the vehicle off, and then received a phone call telling me if they removed the wheels they couldn't put the them back on with existing tires due to liability issues. So, in essence, they wouldn't tell me what my mechanical issue is unless I first purchased a full set of four new tires to replace the ones that burned out after 20,000 miles despite all recommended maintenance. They provided quotes for mediocre tires that were $250 more than better tires (according to professional reviews) than competing retailers. Definitely more interested in pushing their overpriced tires with hokey branding than actually serving their customers. Never going back.

  Brian Tyler
3 months ago
These guys always deliver. Planned on waiting all day to get my studded tires on as snow is expected in the next day or so and I arrived without an appointment. Dropped the truck off and 2 hours later got a call that it was done.

  Erik Carlson
a week ago
Purchased their high end all terrain tires. These are worth every penny. Fantastic traction, 3 peak rated, E rated, quiet, and my fuel milage increased.These guys had them instock and did the best anybody ever has on my alignment. Unbeatable service amd product.

  James Colver
3 months ago
It's honestly very hard to know how to feel about this shop. I've come here over the years and have always been happy. Yesterday I came here cause I had a slow leak on my passenger tire and they offered to fix it at no cost. But based on what happened last night it seems like this free service they offered is nothing more than tactic to lure customers in so they can be sold overpriced and unnecessary services :(When I came back to pick up my 2022 f150 with only 20k miles on it the tech made a false statement that the leak was unrepairable because it was too close to the side wall. This was untrue because the hole was on the tread and at least two inches away from the side wall. He then claimed all the tires were worn and should just be replaced. This was also untrue. Using the standard method my tires with only 20k miles on them still had 30% life left. Then he offered to replace them for a whooping $1700 plus tax. Mind you these were factory street tires which I can easily buy online for around 120-150 each .I've heard Les Schwab is under new ownership and I fear this is the reason why I witnessed this kind of predatory sales behavior. I can remember back in the 90s when Sears auto centers engaged in similar tactics and now 20 years later Sears no longer exists. I hope the new owners will keep this in mind, but for anyone who reads this I strongly suggest you get a second opinion if something doesn't feel right. Prey often can sense when they're being hunted and it's important that if you're feeling inside that there's a problem that you listen to what your instincts are telling you.Update: Les Schwab is still insisting that it was unrepairable despite that Firestone fixed it for me the following day for a small fee. They've have also failed to explain why it was necessary to replace all four tires when none of them were anywhere close to the minimum tread depth

  Nik Pratto
a month ago
Talk about stressful... well, yesterday around 3:30pm, both my drivers side front and rear tires blew, while driving on a busy highway connecting kenmore to woodinville. I was able to pull off to the far right lane, which happens to also be a bus lane.Long story short, I was stuck there for about 5 hours. AAA first sent out a van, then they sent out a tow truck, but the truck didn't feel safe helping me in a bus lane. So once I finally got a competent AAA driver, I was able to successfully tow my car to Kenmore Les Schwab, and leave it there overnight.I spoke to Kirk, the manager at Les Schwab, at 8am (when they open), and by 4pm I was taken care of with 2 brand new tires, and a safe mode of transportation. I cannot speak more highly of this location and the management. Kirk, you were a pleasure to work with. My advice to anyone reading this, pay a little more in the beginning to get tires from a good place. Because you never know when you will need the warranty! I spent NO money today. Les Schwab is top notch. Highly recommend the Kenmore location! Thanks Kirk!

  Mack Mushrooms_r_Us Clausen
3 months ago
Always the same and this time that never gets monotonous or repetitive. That sameness would be excellent customer service, incredibly knowledgeable professionals, and are willingness to bend over backwards to help and make things work out so that I stay safe on the road. They have been my go-to place for many years and it definitely is not going to change. This last visit was picking up snow socks for the winter and they were informative and took the time to explain the whole process to me. Cannot say enough good things about them

  Radisav milovanovic
3 weeks ago
Absolutely stellar experience at this tire center! The team here is truly amazing - quick, honest, and extremely knowledgeable. Highly recommend their services to anyone in need of tire assistance. A definite go-to for all your tire needs!

  Mark Pohto
4 months ago
Ian has made great recommendations. While waiting I observed his integrity. A gentleman had a brake warning light, Ian was honest with him about the brake condition and the customer did not have to waste money. He added points to my customer loyalty without even knowing it. MARK P.

  Meridee Lever
5 months ago
Awesome customer service and trustworthiness! After I got a new car I brought it here for them to check the tire pressure. While I was here I asked them about checking the breaks and the man told me they could do a pre trip check for free. They went above and beyond in their evaluation, even going so far as to move the front tire (that was causing the tire pressure light to come on) to the back. They didn t charge me anything and offered their advice about when I need to worry about further car maintenance things (which I really appreciated since my knowledge of cars is slim). I will definitely be coming back here for their services when needed.

  Matthew Accola
7 months ago
This location has earned my trust over several years of bringing our cars here. They have no problem giving you advice, inspections, etc for free and the prices on service are good. The quality of work is good. The employees are friendly, helpful, and flexible. I'm a loyal customer.

  Armando S
3 years ago
Outstanding service! I brought my car here for a slow tire leak since it was the closest tire center to our house. This was my first time visiting a Les Schwab tire center.Although they were busy and booked solid, they managed to fit me in. As I had prepared myself for a long wait, I was amazed and surprised when they told me my car was ready with less than a 1 hour wait. The cost of repair was beyond reasonable!The guys were very freindly and professional. The waiting area was clean and comfortable. I'm confident you'll have a great experience. Strongly recommend this Les Schwab tire center.

  Ron J
a month ago
It's Les Schwab... of course they're great!While I'm waiting a short while for my front right sensor to be replaced ( no appointment ), I'll bring my review up to date.Again... " of course they're great! ". This shop employs great people who are very competent and so polite! I'll never go anywhere else for a service they offer.I was in and out in a reasonable amount of time for, at least what I would think, was an unusual problem.And check this out! The mechanic who let me know where my rig was mechanically told me what to look for in the near future!... didn't push me to buy... just let me know what's going on. If I had my work done at another shop ( I don't), it would have given me an advantage!These folks are EASILY as good with tires, brakes and suspension as SEA Tac Transmission is with transmissions!One last thing. Maybe the 3 guys with bad reviews don't realize that by law tire stores are not allowed to replace tires with certain problems. Don't blame them... vote differently!Ron

  Ken Hawker
5 months ago
Terrible service. Created a huge problem. Had one tech test drive it and then another when it was done. Went back and the original tech never even test drove it again to see that the problem was much worse after work was performed. Just brushed me off.

  K Mele
9 months ago
I will never go to Les Schwab again. I spent $1200 on new tires for my Audi Q5. They came with a 60,000 mile warranty. 27,000 miles later (total mileage under 60k) 2 tires have blown sidewalls and all 4 tires are down to between 3/10-2/10 tread.The manager (Brian) insists the tire wear is uneven and is therefore due to a mechanical issue. In other words, no warranty coverage.I regularly bring my 2018 Audi into the Audi dealership for maintenance, and there are no mechanical issues that would cause tire wear. Tires have been rotated and aligned by Audi but apparently that doesn t matter. Brian immediately diagnosed my car with mechanical problems and says the tires aren t the issue so warranty doesn t apply. He was quick to offer to sell me 4 new tires. I declined.What a complete joke. The warranty is worthless. Even if the tires had worn evenly, they still wore out prematurely. (Not to mention 2 of them having a spontaneous ruptured sidewall. )Les Schwab will never get my business again. I wish I could give them zero stars

  DJ Min
4 months ago
Came to get tires replaced. They called me and told me that they broke the wheel lug nut, and in order for them to fix it. they told me I had to pay extra for what they broke.I don t recommend this place!

  Niko W.
4 years ago
My car was overdue for a tire rotation. I stopped by here on Saturday, in and out within 45 minutes. Everyone was friendly and professional. They have a huge see-through window that you could watch them work while you wait.It s been many years since I bought tires from Les Schwab (and they were for my other car, not the new car I brought in on this day). When they finished, I handed my credit card to Antonios (the gentleman that rotated the tires and checked the brakes). I also asked if I could tip him from my card. He smiled and said, no, it s no charge."I'm very impressed! I will be back when my car is ready for new tires.

  Rich Fried
7 months ago
Fantastic service. Always helpful. A bit pricier than a "discount" place (10%), but I feel very well taken care of. They stand by their work, with free repairs and rotations

  Jennifer Roetcisoender
6 months ago
I have gone to Les Schwab in several cities and have always had excellent service. This time, a bolt fell off my caliper and they were able to find a replacement, free of charge

  Terry Johnson
6 months ago
For an older lady, they are a life saver. Today they quickly took care of my low tire pressure issue. I ll rate them 5 anytime I can!

  Amy Saali
a year ago
Fantastic service! We were visiting Seattle from out of town and our rental car had a flat tire. Instead of waiting for the rental company to return my call, we took it to Les Schwab and they repaired the tire at no charge. It took very little time and we were able to get back to our vacation. Thank you so much for taking what could have been a major headache and turning it into a minor inconvenience! The staff was very friendly and helpful. I would definitely recommend to anyone in the area!

  The142Mark
8 months ago
I have taken two cars to these guys they are awesome and honest with you. They even helped me super fast when I had a nail stuck in my tire got me in and out no problem no bs. Thank you guys.

  Greg Salios
a year ago
Had a slow leak in one of my tires. Set an appointment and they removed a nail and fixed my stem in about 1/2 hour at no-charge! Who does that anymore? The service was great and timely. Will use them for my future car needs. Thank you!

  Anthony Pugh
8 months ago
They are the best and most honest mechanics shop in the region

  Shanna
a year ago
We rolled in on the flattest flat after they were closed. They still came running. Can t beat the service at Les Schwab!

  Pari Gabriel
a year ago
1 month, 3 visits, 3 issues.I took my car in for a pre-trip safety check, 6hrs later one of my tires was flat because of an obstruction in the valve stem.I took my car in to get the lower control arms replaced. The next day, a loud clicking noise appeared from the left LCA whenever I would turn the car.I took my car in to get the LCA noise fixed and the engine splash shield on my car started to hang down and drag on the highway on my way home. I took the splash shield off and the bolt hole in it was ripped, it looks like the splash shield was moved roughly and the bolt that held it on ripped a hole in it.The people working there were great and helpful every time I came in for these issues. Luckily I didn't have to pay for the tire or LCA noise fixes, but I did still have to take more time out of my day to come back and get these issues fixed. It just seems that their standard of service is not up to par.

  Jesse Snyder
a year ago
Excellent and speedy service! I had a screw in my tire and called just after they opened, they got me in immediately and within an hour I had my car back with a fixed tire. They even rotated them for free as well. Really appreciate the quick fix so I was able to get to work on time today.

  Katie Dodt
9 months ago
They were amazing! I leave soon for a 5k road trip and they made sure I was safe and sound for that drive! Rush was SO helpful!

  Alexandra Ayers
a year ago
I won't take my car anywhere else. I drove from Tacoma to have them fix a problem that another LS location caused but then denied. The guys at the Kenmore location identified the problem easily and fixed it for free. I love this place.