Thomas Automatic Transmissions

Reviews

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  Rebecca Marie2301
8 months ago
Thomas Automatic Transmissions is incredible! No one can beat their competitive pricing, hardworking precision, and caring customer service! They go above and beyond to get the job done and get it done right and quickly too! I brought in a remanufactured transmission and had them install it. They took great care of my rig and had it done and back to me the very next day! They were even kind enough to hold the core there so it could be picked up and returned. It was a bit of a hassle getting picked up, because the company that sold me the reman never sent us the shipping stuff. So, NOTHING to do with Thomas Auto Transmissions. However, the core was in their way for almost 2 weeks (SO sorry about that, guys!). Still and all, Thomas Transmissions provided the same level of kindness and care even after they had serviced my truck and were gracious and patient while I figured things out on my end. My truck is driving like a dream and I was so thankful to have it back after one day at their shop and the job was done right! I have been recommending them to everyone I know and have nothing but great things to say about this awesome family-owned business that also gives back to the community (they sponsor little leagues here in town!). I am practically writing a book here because I am so satisfied! I see they also do other shop work. If I ever need any other service, I know I will most definitely come back! Spread the word folks! Thomas Automatic Transmission is the best in town, hands down!

  Andrew Storms
3 years ago
These guys were great...we limped in on one gear in our van and they did great work at a reasonable price. It would have been really easy to take advantage of out of towners with a stranded van, and they were kind, helpful, and prompt getting it back on the road. Highly recommend.Service: TransmissionService: Transmission

  Miss Miss
a year ago
This place is ....there are no words to describe this place . Go there , they get the job done right . We had the best experience taking our dodge ram in and they fed us lobster . Yes, lobster. The friendliest place in all of cowlitz county. I even had a taste of the best smoked salmon from a guy that works there ( must be a brine recipe thats been in his family cause he way too young to make it that great . ) I wont mention his name fear of getting recipe stolen from him. Trust me just go here . Thanls for a job well done Thomas Transmission .Service: Transmission

  Theresa Pringle
a year ago
Honest, ethical business. Small bisiness that has been family owned and ran through 3 generations. Professional and friendly people. Worked on my grandsons car. I highly recommend this shop.Service: TransmissionService: Transmission

  jeff mcbride
6 years ago
These guys really care, in and out 1 day, they repaired my tranny issues in my 06 F250 so I can keep on FISHING. THANKS AGAIN

  jerry mcgee
9 months ago
I have the same problem with my transmission. I've called twice promise to call back. Hasn't happened. Tired of calling. They have my number.

  Kirk Stotts
2 years ago
Not a transmission shop.More like A LIEbrary, where the fiction is HIGH, like SCIENCE FICTION, futuristic dreams of a Silverado pioneering space without any motor or transmission. .While there, in the office, I did notice a fictional book titled: I wanna be a transmission mechanic when I grow up. I wonder if they actually read it, or another disgruntled costumer secretly dropped it off.The owners wife, lied to me, said she was going to give me my money back, but because she didn't like my comment about Maddies Garage in Hillsboro could teach them how to rebuild transmissions, she wasn't going to.I'm a single father of two little girls, I already got burnt by Always Affordable Auto in Vancouver when I bought my 99 Silverado for $5,000, with a bad transmission. Not even a 4x4.I paid $2,000 for the rebuild at Generation Transmission in Warren Oregon before they took over Thomas Transmission in Longview. It only lasted 6 months. They rebuilt it under warranty. It went out again within 6 months. By now they had moved all the way over to Longview, and I took it there for them only to do a transmission service job for $350. It went out a few weeks later on, just as I became employed at Bretthauer Road Oil, where the awesome owner, Steve Bretthauer hooked me up with Maddies Garage, and helped me pay the new rebuild off: $3,000. And let me borrow the company truck; all within the first week of employment.I have excellent reviews for Bretthauer Road Oil and Maddies Garage, but nothing good to say for Generation/ Thomas Transmission.

  phil shoop
6 years ago
My dad had his transmission rebuilt/replaced at AMCO in Astoria for $6000 . After a year & 1/2 with many delays , run arounds , excuses & trips back and forth to the shop to try & get it working right and no luck, the warranty ran out (what a shocker).I called Herb & talked to him about it & made an appointment. When we got there they diagnosed it & gave us an estimate. We asked about making an appointment to work on it and to save us another trip they worked on it immediately. They pulled the pan, found the problem and did some extra work to fix it. The fix was perfect & the price was exactly the estimate.I will be encouraging all of my friends, and my fellow workers at the WAUNA mill to have their transmission work done here !Phil Shoop JR

  Tim Cinollo
3 years ago
Top shelf service, very nice, very professional. If it's transmission work you're looking for look no further, these guy's can take care of all your needs, I highly recommend them

  Miles and miles
8 years ago
Look, you can shop around and call everyone in town or take it to your "buddy" who works on cars, but when it comes down to transmission work you cant crawl under the car and check to see if it was done right or at all.You need someone you can TRUST with EXPERIENCE in TRANSMISSIONS!You may not like what is broken or how expensive a transmission rebuild is but when you need one fixed YOU WANT IT DONE RIGHT!I have one the ugliest 1994 full size suburban with 260,000 miles and a transmission that wasn't shifting between 2-3 and then became stuck in first gear. THOMAS AUTOMATIC TRANSMISSIONS took it in, did the rebuild, and did an amazing job! RUNS GREAT, and feel confident that the work done was DONE RIGHT!It was awesome to do good honest business with a family owned local shop!

  Angie Dills
6 years ago
rebuilt my tranny in my truck less then 12months later tranny went out. took it somewhere else and found out he put used parts in . totally ripped me off !! then wouldn't even fix what he did wrong . never go there or ever recommend anyone to him

  Rosi Thomas
a year ago
I wish I had better things to say about how my wonderful grandpa's shop is being run today. Things are sure different now! I miss you Lee Thomas

  michael aumack
3 years ago
I bought a used truck, and 2 days after I got it the transmission went out. Thomas transmission hooked me up with a rebuild and now it shifts smoth like butter. I'm so happy. Thank you Thomas transmission.Service: TransmissionService: Transmission

  james Hockaday
4 years ago
This shop is amazing they do great work and fast I had a truck there for a week get the trany rebuilt they put in in the shop 3 days ago and I picked it up today today is the 2nd of August 2019 and they did an amazing job thank you Thomas automatic transmission for getting the job done so fast

  Ian Rutherford
7 years ago
Did a great job at a good price. Did not try to up sell me. Took the project in stages with the hope of saving me money. Will use again. Recommended

  Tommy Newton
a year ago
They do awesome work. Very friendly. Would definitely recommend.

  Gabriella Aguilar
3 years ago
They are good... They replaced the solenoid in my Jeep... they will figure out what s wrongs with your car.. I recommend...Service: TransmissionService: Transmission

  Mike Rehak
2 years ago
Never meet better people or more honest if you searched the whole state.Transmission done their is bullet proof.

  Mike and Beth Kennedy
3 years ago
Very knowledgeable people that communicate well. The best transmission staff and shop around. N

  Death Viper
4 years ago
Was very helpful when I was trying to figure out what I needed to do to prep the new trans for my vehicle

  Teresa Mckee
2 years ago
Thought tyranny way acting funny but they checked and it was fine. Just cable going loose.

  James Jack
8 months ago
Would recommend this shop 100%

  Ted Kroll
4 years ago
Best people/trany shop ever. I luv them

  Daymon Gressett
5 years ago
Phone service was very rude my wife was treated terribly over the phone, she was asking certification questions and the woman on the phone was very disrespectful, I would not recommend this location

  Cindy Springer
2 years ago
Been in busimess a long timeReliable,honest..

  Diane Wiscarson
2 years ago
They are honest and great!

  Christina Messick
5 years ago
Excellent service great mechanics

  Robert Turnbull
2 years ago
They take pride in customer service.

  Just Kelly
4 years ago
Nice folks honest answers

  Long Huynh
2 years ago
Great service!