KALAMA AUTO SUPPLY

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Roger Macias
a year ago
7 years ago I moved to Kalama and started taking my vehicle and family vehicles here. Troy and Lee have always been friendly and honest. The mechanics do great work at fair pricing.It s always been hard for me to trust a mechanic shop, but Kalama Auto Supply has truly been the only one. I usually don t write reviews, but they have been so great to my family and I, I felt they deserve this review.The reason I trust them is because there have been a couple specific times I brought my vehicle in the past for issues, and they gave it back to me with a simple, quick and cheap fix. They had an opportunity to make up another reason that was wrong with my car that would have cost a lot more, but they are not looking to overcharge or nickel and dime. They just want to provide the right service and fix. That s why they always keep busy. Honest work.A couple years ago I moved out of town to Vancouver, but I still bring my family vehicles here, even for basic oil changes because of the great service they provide.Thanks guys!

  McKayla Ujakovich
a year ago
The guys who work here are always super nice, and better yet, trustworthy. I go to them for almost all my car needs. They take care of my cars issues swift and efficiently. Their prices are fair. They have exceptional communication. I won t trust my vehicle with anyone else. Thank you guys so much for always being the best!

  Dan Lewis
a year ago
On this past Labor Day we were southbound on I-5 en route to Portland to spend a few days there. Near Kalama, something in the roadway hit the front of our car very hard and so we exited at the next offramp to check for damage. There, on the side of the road, we found coolant pouring out from the bottom of the radiator.Nearby we stopped at a truck stop/gas station to ask about a nearby repair shop before all the fluid was gone and we'd have to be towed. We were told about Kalama Auto Supply and Repair that was only a couple of miles away.We drove cautiously to the shop only to find them closed for the holiday. We decided to leave our vehicle at the shop, write them a note detailing our issues, leave the key in the drop slot and arrange for a ride share to pick us up to take us the rest of the way into Portland.There was a lot of uncertainty in this decision! However, the next morning (Tuesday), we received a call from the shop that put all of our fears at ease. We were told what the likely extent of the damages were, what the estimated cost of repairs would be, that the parts could be obtained and the repairs could likely be completed by end of business Thursday. This was fabulous news since our hotel reservations had us departing Portland on Thursday.True to their word, at about noon on Thursday, we were informed that the repairs were completed. This was very happy news for us!While the damage sustained was unfortunate, our experience with Kalama Auto Supply was the best! If you are in or near the area, and need your car serviced or repaired, these guys are awesome!

  Nancy Lockmiller
a year ago
We have taken my old Mazda CX 9 to Kalama auto for about 5 years. I appreciate the honesty about what needs to be done and what doesn't. My husband feels comfortable having me take it in. He knows they won't upsell me! I've always had quick service and honest prices!!

  Tom McBride
9 months ago
Love this place as they are the best. Been going to them for over a decade and I absolutely recommend this business. Would not take my vehicles anywhere else.

  Melissa Missi Bradbury
a year ago
Very knowledgeable, very helpful and can get parts quickly. Competitive prices but alot of the time less expensive than cost less. Troy and Lee are great!!!

  Gordon Hewitt
a year ago
Took my wife s van in told them that I thought it was the power steering pumpI called the next day Troy said they think it was the cam shaft it would cost about 4 k to fix it ,I told them forget it not worth it we would trade it in or drive it till it dies ,I wanted the belt changed on it so they did they also said they ran it when the belt was off so they thought it was the belt tension pulley so I told them go ahead change it and the beltWent to pick it up couple days later Troy said the noise was still there ok .I told him I didn tThink it was the cam .Took it homeBought a power steering pump for it Guess what it was the power steering pump noise goneHello Kalama auto .Sometimes you need to listen to the customer especially ones that are mechanically inclined .I usually do all my own auto work I was just to busyAfter $533 for belt and tensioner and $194 for new pump I installed problem fixed .First time I ever took my car into Kalama Auto and it was quoted for 4K for cam shaft I can t say there dishonest just maybe need a better mechanic that knows how to find the correct problem in Autos .Will I take my vehicles back to them answer is a big NO !First time impression is always the last time .Sorry Lee I hope the skills of your Mechanic solves his problems what ever it is on diagnosis$4000 dollars for something you wanted to replace and it was $194 problem plus laborFirst time Customer .It was the power steering pump and I told them that , I m sure glad I did t pay $4000 dollars for something is was notSo everyone that takes the vehicle there be careful .

  Connie Baker
2 years ago
I highly recommend Kalama auto supply and repair. They were able to look at my car immediately whereas the other places I called wouldn't be able to look at my car for about 2 weeks. They were polite and they had my car running again in less than 30 minutes. They were reasonably priced also. I felt very comfortable with the service and I will continue to have them as my mechanic even though I live in Longview Wa. It's worth the drive to Kalama to get good service.

  Mckala Vangeyten
4 years ago
I live on one of the steep hills in town my tire was flat by the time I got into town i stopped in here with my 2 out of 3 kids almost in tears asked if they could change my tire on my explorer for my spare ehich they did. They were friendly and made sure we were safe. I'll definitely be coming back to them.

  Eric George
8 years ago
Very good work and stand behind their work. I can send my wife in with the car and she will tell them to fix whatever needs to be fixed and I don t have to worry about them fixing items that aren t broke or padding the bill. Very trustworthy and have been using there service for about thirteen years.

  Sam Lockwood
5 years ago
Honest, dependable, and very knowledgeable staff who are happy to help and always give good advice. Reasonable prices and a surprisingly complete inventory for a place this size. I have been a customer now for nearly 20 years now and have never had a bad experience and I think that says a lot!

  Victor Leatzow
8 months ago
Always very helpful and easy to obtain parts if they don't have it.

  Michael Thomas
6 years ago
This is my go-to place for both service and supplies. They do very good work and are fair in pricing, saving me from dealership high pricing and unnecessary work.They extend themselves to be helpful in urgent situations. Most important of all, I trust their advise and workmanship.

  EG VS
7 years ago
Heading to Seattle from Portland in the poring rain; we couldn't see well because our wiper blades were so bad. We looked up closest auto parts store and called to ensure they carried wiper blades. The gentleman on the phone said yes they did, and inquired as to if we were coming to purchase some. He informed me that he had closed an hour and a half earlier, but asked how close we were to the store. We were 5min out and so he said he would wait for us and pull them off the shelf so they would be waiting for us. We walked in and made the purchase and then he even offered to install them for us!! Excellent service! Good old fashion business courtesy.

  smmydvr
5 years ago
This is an HONEST SHOP! Courteous and honest, this place should be on your list for that "second opinion" before you sign for work somewhere else. I had a tire almost blow out on the freeway, no tire iron to fit the change, and this place helped me get the spare on just in time to get me on my way.

  joseph kimerer
6 years ago
One of the best auto repair facility I have been to. Very friendly and professional honest at a fair price. I will be back definitely.

  Christine Culbertson
6 years ago
Heading to eugene or and wipers stopped working looked up repair place and stopped in to see if they could fix it they came right out and fixed it. Asked him what do we owe him be said no charge. Great place!!!

  Corey Hardenburg
8 years ago
My daughter was traveling back to Seattle from Portland and called me and said her car was making a strange noise. Being so far away in Yakima I did not know what to do, so I called Kalama Auto Repair and had her bring the car to them, it was 20 min before closing. They checked it out and found her lug nuts were loose, tightened them and sent her on her way. NO CHARGE!!! Thank you for saving her life! If she had continued her trip to Seattle and lost a wheel god knows what would have happened. These guys are angels!

  d ha
5 years ago
Troy & Lee & staff are great! There's a reason they have so many loyal customers. Definitely recommend!

  Karin Gonzalez
3 years ago
Thank you Lee and Troy. You guys were fast and efficient and did extensive work on my old truck. Also friendly and knowledgeable.

  Patrick Mckenney
a year ago
Local shop, fair prices! I will never go to a lying dealership again.

  Scott Stulgis
3 years ago
Did a excellent job repairing my dad's car in one day and for a very respectable price

  Fred Wilde
2 years ago
Great place to go for help.If they can help you fix it yourself, theywill. Highly recommended

  Jacob Rick
5 years ago
Amazing I had to get a bulb and they got me one. I was in and out in 5 mins with a working bulb.

  Gina Padgette
3 years ago
Honest, fair prices, fast turnaround, great customer service

  lewis hendricks
4 years ago
Everything was done just as they said and the bill was what they quoted me. Thanks Guys Great Job

  Random Wicker
5 years ago
Great customer service Troy is one of the best business owners around

  Bob Harman
5 years ago
The business Kalama can be proud to call them the backbone of our great little town.

  Ted Kroll
3 years ago
Very friendly had everything we needed. Thanx ted

  Ian Baumann
2 years ago
Great service with reasonable prices.