Evergreen Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan Alvis
2 months ago
Everyone hears horror stories about car shops so I hoped I would not have a bad experience. I had damage on my hood that I wanted repaired but I was concerned they would not do a great job. But I was very pleased! They worked directly with my insurance and charged me the amount after the deductible was removed.And they did an excellent job. The hood is perfect. You can't tell it was ever damaged.They actually helped me with two issues - my hood damage and they replaced damaged liners under the engine. They put those onto two separate orders and charged me for the liners and just a half hour to install.Thank you! I will recommend you to family and friends.Photos showing before and after.

  mary myers
6 months ago
We were treated with a sense of urgency when I brought our car in to be fixed.Very knowledgeable and politeCar was ready before the day they said it would beVery nice girl at the front deskI am very pleased with every part of our experience with youThank you

  Jennifer Tien
a year ago
I really lucked out going with Evergreen Auto for my car repair. Shops that were contracted with my insurance company were booked out for months just for an estimate but Evergreen was able to get me in within days. Boe worked with my claim agent diligently and kept me up-to-date consistently via email on the status of my car's repair and insurance reimbursement status. After being in the shop for just a little over 2 weeks, my car's entire right rear door was completely replaced and paint matched. They even took out old scuffs and replaced a mud flap. They truly went above and beyond with their service and repair. I was in the middle of a major life transition during this time as well so their quality of work went beyond just my car -- Boe gave me peace of mind and a stress-free experience. Highly recommend and I would work with them again in aheartbeat (hopefully not needed anytime soon!). Thank you, Evergreen Auto!Services: Painting, Body & Trim

  odi enaholo
3 months ago
Extremely disappointing service. I've been waiting for about 3 weeks to get some minor work done on my car. I paid a deposit, have made several calls to follow up, and received promises to be contacted, but all I get is ... silence. And then, worse, some extremely rude responses when I have the "impertinence" to follow up again.

  Brad Masterson
4 months ago
I recently had my vehicle repaired at Evergreen Auto Body and inadvertently overpaid them by $300.00. Upon requesting a refund for this overpayment, they declined and opted to issue a new check instead. Meanwhile, they've started charging me a storage fee of $75.00 per day. This situation is particularly frustrating because the accumulating storage fees will soon surpass the original $300 overpayment, essentially making them profit from this ordeal. Their refusal to process a straightforward refund has not only led to unnecessary financial implications but also caused me significant inconvenience.Brent P the manager refused the check and then said he would charge us storage until it was picked up! But at the same time he refused to accept the insurance check!

  Brent Jolly
8 months ago
I had a fantastic experience with Evergreen Auto Body recently for an insurance claim. Their professionalism and efficiency impressed me from the start. They handled the insurance process expertly, sparing me the paperwork hassle. Transparent communication kept me updated on the repair progress and costs. The repairs were top-notch, and they even returned my car cleaned on the inside. I highly recommend them for their outstanding service.Service: Body & Trim

  Amy
8 months ago
Had a great experience at Evergreen Auto Body. Boe is knowledgeable, easy to work and trustworthy. The repair on my car looks fantastic. I was appreciative of the care they took and had the lovely surprise of my car being cleaned inside when I picked it up. I would highly recommend Evergreen. They won t disappoint you.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Michael Boyle
a year ago
I was extremely happy with my experience at Evergreen Auto Body. Of course no one wants to need a body shop, but if you do, this is the place. Everyone was super friendly and professional and my vehicle was actually completed earlier than promised. Bo was awesome to work with. He worked with my insurance company in correcting their rate of pay so that my out-of-pocket only ended up being my deductible. Great place!Service: Body & Trim

  Garrett Hawley
8 months ago
I had the pleasure of working with Brent and his team as I was battling my insurance after my accident. Not only did they help me but also kept me updated and well informed on the progress that was being made. I definitely recommend using their services if you ever need any. Brent especially was amazing to work with.Service: Body & TrimService: Body & Trim

  Chad Elfstrom
6 months ago
Brent and Evergreen were great to work with. They really know what they are doing. Communication was great, quality of work excellent and they got our truck fixed fast. Thanks.

  John Murray
a year ago
We recently used Evergreen Auto Body and were extremely satisfied with the work they did and the clear communication throughout the process. We worked with Ron and he was outstanding and extremely knowledgeable. He kept us up to date with texts/calls weekly and explained the job performed upon pickup. The work completed looks fantastic and the car looks better than prior to the accident. I would highly recommend Evergreen Auto Body for any of your repair needs!Services: Painting, Body & Trim

  Ramesh Firoozeh
a year ago
I dealt with Ron and I dare to say he was very knowledgeable and very helpful. He gave me a detailed explanation of what it needs to be done and even went extra mile with providing the phone number for my car rental plus how to connect faster. Each time I was there he didn't hesitate to turn back and come out. He kept me posted with the progress of the job via text/ call and made sure that everything is in order before I received my car. Excellent work!Services: Painting, Body & Trim

  Elvis Shi
11 months ago
I had a rear door damage in the parking lot, and looked around for a good body shop for 1-2 weeks, while many of which are very busy and we have to wait for 2 months or more to get in the queue, which is unacceptable, some of which is just not responsive, and mess you around, and get you mad. I was so lucky to call Evergreen that day, everything was on schedule, from the estimate, drop off, and pick up, I kept getting updates from Boe. He is the best!! 10 days later, I got my car back in an excellent shape.Services: Painting, Body & Trim

  Cindy Leung
8 months ago
I have been coming to Evergreen Autobody since I moved to the area. Over the years I have had 3 cars repaired here and every time their service and my experience is always great. They are always responsive and would keep me posted on the status of my car. I would highly recommend them to anybody.Service: Body & TrimService: Body & Trim

  Gregory Culpepper
10 months ago
Boe at Evergreen partnered with us from the start. Described the entire process and kept us very informed throughout. I always felt Evergreen had our best interest in mind and the quality of the work was outstanding. Additionally, the work was done several months faster than any other shop could commit. Happy with the results and would highly recommend these folks. Thank you.Service: Body & Trim

  Elizabeth Klujber
9 months ago
Their work is very good. But I had serious problems getting the work done. I was crashed into my front door,me being the driver at 45 mph and severly injured. The accident happened March6, I was told to bring the car in by April 15 by Ron Philips. And there it sat for 2 months,even though they had all the parts. This was much too long a period, the repair period should should have been two weeks, one month, a month and a half, but never 2 months. I am thougherly convinced that Ron Philips pushed through quite a lot of other cars during that time, and even the supervisor was not doing her job. She did not seem to care why that Lexus is in the yard so long?

  Byron Jourdan
9 months ago
Evergreen did a great job fixing up my wife s Honda Pilot after someone hit the car. Communication was great and we always knew what step they were on, along with what was coming next. They even wiped down the inside of the car. The kicker was that someone there solved the Rubik s cube that my 9 year old messes around with in the car, and then put it back in the cup holder he leaves it in. He was blown away! Really cool little touch.

  Astrid Morris
8 months ago
Outstanding service from start to finish. Excellent customer service and excellent work. And the car was so clean when got it back. I was extremely happy! Boe and his team were great!Service: Body & TrimService: Body & Trim

  Michael Jones
a year ago
Very professional team at Evergreen. They did a great job on my aluminum-body truck and kept me informed every step of the way. I can recommend them highly. They ll take good care of you!Services: Painting, Body & Trim, WeldingServices: Painting, Body & Trim, Welding

  Anuj Mittal
7 months ago
I have worked with Evergreen Auto Body a few times now. They are very professional and have competitive pricing. I have dealt with Kelly Toby (service manager) who is always a pleasure to work with. Brent is also an excellent estimator who works with you along the whole car repair process. We have probably had 5 cars in the shop over the last few years and every time the car has come back good as new! Would recommend!

  Alex Bell
a year ago
Although wrecking the tailgate on my truck was an idiotic thing to do, Evergreen Auto Body helped me forget about it and took great care of me from start to finish. Kelly got me in very quickly so they could assess the extent of my destructive handiwork and Brent took over from there engaging with me, the insurance company, and adeptly working thru various complications that arose during the estimation and repair processes. My experience was fabulous and I plan to bring any future senior moment vehicle wreckage to Evergreen to repair.Service: Body & Trim

  Karen Dalton
11 months ago
This is a wonderful body shop. I would highly recommend them. They kept me informed at all stages and they did an excellent job. My SUV looks awesome. I can't thank them enough. Also they saw me quickly.Thank you so very muchService: Body & TrimService: Body & Trim

  Mark Cohn
a year ago
I am delighted with the care, service and finished product provided by Brent Patek and Evergreen Auto Body. Totally professional and fantastic follow through on all that was needed to restore my vehicle.Brent even took on the task of negotiating my claim with my insurance company to provide the proper reimbursement for the full extent of repairs.I have been pleased with Evergreen on a prior claim but they went over and beyond on this one. Thank you!Services: Painting, Body & Trim

  Sasha Lardie
2 years ago
Evergreen was absolutely amazing from the first phone call. I couldn't get my car in for an estimate after an accident for weeks at other service shops and I found Evergreen on Google and saw amazing reviews. My intuitive sense said to call them, and Ron made the time to give me an estimate the day I called. From that point on, the whole staff was professional and communicative. They took care of helping me with a rental and working with the insurance company so that I didn't have to. Ron repaired my car beautifully and I will be continuing my business with them from this point forward. Thank you Evergreen!Service: Body & Trim

  Gaylen Akira
a year ago
Evergreen Auto - recommend. Kelly, Brent and team were fabulous.! Brent was patient and friendly, walked me through my repair and then emailed or called with updates as they progressed, also explained the in-and-outs of car insurance. Work turned put great. Highly recommend, will use them again.

  Karen Angell
a year ago
They replaced my hood and headlight after a tree branch hit it. Super responsive and no hassle handling of my allstate claim. Great work + much appreciated the cleaned interior when I picked up.Services: Painting, Body & TrimServices: Painting, Body & Trim

  M G
7 months ago
Evergreen Autobody is awesome. Very communicative and did a great job repairing my bumper. I highly recommend them.

  john miller
a year ago
This is the third time I have used Evergreen Auto Body with great satisfaction. Since I recently had moved I had scheduled my service with another vendor because of their location only to cancel with them after waiting for repairs for 3 months. I then chose to go back to Evergreen even though it was farther away and I m so glad I did. I would highly recommend EAB to all potential customers.Services: Painting, Auto engine diagnostic, Body & Trim

  Craig Spear
a year ago
My car was hit by a semi truck 2 months ago, it damaged the whole left side from rear to front and my tires. "Ron" did an amazing job, the staff were very helpful and friendly . I have my car back and you would never know it was in a wreck.Thank you "Evergreen Auto Repair".I highly recommend them.Services: Tires, Painting, Auto engine diagnostic, Body & Trim, Welding

  Bryan Cassill
a year ago
Took my car in for a routine bumper replacement as someone decided to drive during the ice storm and hit my parked car. Everyone I worked with was great but specific to Brent, he was incredibly responsive and knowledgeable about both the repair and insurance process. It s obviously never fun to deal with something like this, but Brent and Evergreen made the situation as seamless as possible.