Key Center Auto Repair
4.1 (63)
12119 Key Peninsula Hwy NW, Gig Harbor, WA 98329
(253) 858-5227
key-center-auto-repair.jany.io
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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Teya Thomas
8 months ago
Was quoted over $2000 at the dealership for a few different things. It was $245 at Key Center Auto repair and its been running great, starting right up every day since. The dealership didnt even notice the brake fluid was completely empty? Or did they empty it? I dont know but I trust Key Center Auto repair now and will go nowhere else.
Angie Woosley
8 months ago
I love this place they are honest they do awesome work .the owner is one of the nicest people she problem solves helps you keep the cost low . The guys that work there are knowable and very friendly .I wouldn't take my truck anywhere else .
Ernest Cleaves
a year ago
I've recently moved to this area and needed a good mechanic. I saw this place on the way to work one day and decided to give them a try. 3 vehicles been serviced later and they're still as awesome as day one. Definitely recommend for all you automotive needs
I I
2 years ago
Shauna was awesome and got me in the next day for a tune up. Parts were ready to go after I gave her the codes. Will be a return customer. Keith fixed my CEL issue, showed me the bad parts, explained why and gave me back the old parts. I like that.He also pointed out another issue that I was putting off.These folks are great and just down the road. Glad to have an auto repair shop close by.Thanks so much!
Diamond 528
2 years ago
First time I took my car in for repair when I got my car back my auto start didn't work right as soon as I left . They did nothing to fix it and didn't know why it was messing up. They worked around my electrical inside car . It never messed up before and one the way home I had to stop the car and use key . Now it just phantom starts . Oil change took 2+ hours while I waited with appointment . Last service I blew a fuse and didn't know which to change. They charged me 70.00 to change a fuse and said the price was a lot because all the checking out they had to do . After fuse was changed it worked great . First go to is the fuse ! I thought that was rather strange and excessive since a auto repair down the street did a fuse for my windshield wipers for free after stopping in emergency in rain . So last visit it was summer time when I had the appointment and when rain started coming down this fall my windshield wipers would not work right. So this time I did it myself because I wasn't getting jacked again and low and behold ' the fuse for the wipers was gone. Not even there. Their shop was the last man in . I think that tells a certain story. Never again will I use place.Services: Steering & suspension repair, Electrical, Oil change
Joe Caskey
7 years ago
A friend recommended Jay. I needed my truck fixed in a timely fashion. Not only did Jay complete the job quickly, his prices were very fair. I have had Jay fix other issues since then and I am very impressed with the man. I would recommend Jay to anyone.
Troy Hansen
2 years ago
Paid them to fix my water pump which they did. They only issue I had was my A/,C worked when I dropped it off but not after. After I crawled under and looked the female plug was never plugged into the compressor and it was sitting by exhaust and got melted. Also the male connection that's attached to the compressor was all broken. Needless to say I was irritated. But I already know how the conversation was going to go. They would deny and state they don't know the a/c worked before I dropped it off. I managed to get the connection to work with some silicone. Would I take my A car back there? Honestly prob not.
Erik Hasselquist
a year ago
I left a message about getting some work done. They never called back. Guess I will look somewhere else to get my work done. Seem like nice people over there though.
Justus Rector
6 years ago
I was recommended to Key Center Auto Repair by a friend.I took my car here after a ridiculous bid from a dealership and Jay brought down the price by a lot. Jay scheduled an appointment as soon as possible and got all the work done over night. Jay is very professional and honest, a guy I recommend to everyone and look forward to seeing him in the future about car maintenance.
Wifflepuff Follmer
5 years ago
The guy on the other end of the phone was super cool. He gave me a quote even though he knew I wasn't going to go to see him. If he's that helpful to someone who isn't a customer then he's got to be amazing for his customers.
robert loehr
3 years ago
Unbelievable to be so welcomed by such a prompt smile.My questions about my piglets health and food we're answered quickly.Gumdrop the pig thanks you!Dr MollerEye Candy OpticalUptown Plaza Gig Harbor Washington
Ladine Rosario
2 years ago
They did a good job on my car ,replaced the oil sending unit , running well still . Reasonable rates and very courteous.
Jarrod Landsberger
2 years ago
They were awesome... Worked with us to get our truck back on the road. Would definitely use them again.
Gina Lynn (GiGi)
3 years ago
The owner keeps me entertained while her guys work on my van, she is fun. They charge decent prices and do good work.
Susanne Plunkett
3 years ago
They were quick and worked around my crazy schedule so I wouldn't be without my car too long. Reasonably priced too!
Robert Kildren
3 years ago
Great place to to take your vehicle. Always done right, honest, fast service. Have been using them for years.
caden blowers
2 years ago
Super nice and truthful people, accidentally broke my tow strap and replaced it with an even better one! Highly recommend!Services: Carburetor cleaning, General repairs & maintenance, Auto engine tuningServices: Carburetor cleaning, General repairs & maintenance, Auto engine tuning
Micah Shelley
4 years ago
Jay and his team are the team to beat. Leading the pack in all aspects. He even will commit your name and face to memory if you commit to his auto expertise.
Rick Leenstra
2 years ago
Mechanic explained everything to me in detail. Did what I asked to be done . Front desk staff very friendly. Overall good experience.
Wade Gullstrand
2 years ago
They treat me nice when I come in every reasonable rates and I do good work
Michael Wilson
3 years ago
I have been using Key Center auto for 15 years. They will always be my go-to shop!Services: Transmission, Electrical repair, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Body & Trim, Engine repair, Wheel alignment, Battery, Oil changeServices: Transmission, Electrical repair, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Body & Trim, Engine repair, Wheel alignment, Battery, Oil change
Ken Hendershot
6 years ago
Have gone there several times jay is great very fair abd prices are great.
Karri M. Rahkonen
8 years ago
Recommended to me by a friend, Jay is straightforward and gets work done when he says he will.
Bob Benoit
3 years ago
I wouldn't let them work on my wheel barrow. Avoid this place at all costs!
Melissa Walls
2 years ago
Great customer service, prices are reasonable
Teri Lew
4 years ago
Best shop on the KP! Always fair, and reasonable.
Ryan Luther
4 years ago
Food was great!Not sure about the spelling of all the food.
sheryl mirenta
4 years ago
Trust worthy place for repairs. I'll be back.
Carl Albrecht
4 years ago
Would not trust them with a lawn mower.
Tiffani Sain
3 years ago
Great customer service. Fast and great service.