NAPA Auto Parts - Whitehead's Auto Parts, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ralph M
4 months ago
Great service. Quickly found the wiper blades for my old VW camper and even installed them in pouring rain. This level of service is hard to find. Excellent!

  Caila Whorton
2 months ago
Service was amazing, I walked in like a dumb blonde not sure how to put car LED lights in and Jason walked me through step by step on what to do, and how to do it right. Thank you!!!

  Domo Kun
9 months ago
Nicest people work there! Jensen was god sent. We had battery problem and our car was not gonna take us to Seattle! Jensen helped us to diagnose the car problem, which wasn t even the battery! It was the alternator! He helped my husband to replace the part and we went safely back on the road again. Thank you Jensen!

  Chester Rooney
a year ago
Great experience. Especially the counter boy Frank. He knew exactly what lube I needed for my driveshaft and even helped me pump it , right in the parking lot! Will definitely return for the helpful service. I definitely felt like I was in good hands.

  Susan Sidell
a year ago
I have visited Whitehead's several times over the last few years and they have always been helpful. Even during Covid, when in-store shopping wasn't allowed, they would let you call in orders and bring to car. Most recently I needed a special.size rivet that no one in town stocked. They were able to special order for me and I got them in just a couple days. Awesome service, fun guys.

  Beth Amos
a year ago
Great, friendly, and knowledgeable staff. They helped us get all the tools we needed to change our spark plugs. Being from out of town, we had to change them here. They were caring enough to come check on us, and even gave us in town food recommendations.

  Ashley Dallas
a year ago
Amazing staff went above and beyond to help us find the tools and parts we needed. They didn t try to sell us things we didn t need. Customer care is definitely #1 here.

  Rachel Black
4 years ago
Justin helped us get back on the road again for our road trip when our battery died. He sold us a new one and quickly installed it for us too as we didn't have tools on hand. Super cool dude, we were grateful to have his help.

  Alajiah Kish
3 years ago
Single mom always trying to do everything myself so i spend quite a bit of time at the part store. The staff here are beyond helpful and never screw me over. Everything from special odering parts to making sure I'm not buying parts I dont need when they can tell I dont know what I'm talking about. The staff is friendly and extremely patient when I'm trying to explain noises in terms that dont make sense :/

  Rachel Shoop Spencer
4 years ago
They were nice enough guys and they didn't have my part in stock which was understandable. The only 1 that gave me the time of day didn't seem to very knowledgeable, I am just a"girl" and that's not where the money is.... , Now that I think of it in take back my 4 starts and only give it 3 stars after all.

  Elton Blackburn
5 years ago
Great service, free tips, and they tested my battery and alternator saving me from buying a battery I didn't need. Ordered me an alternator to he here within 24 hours with no charge till I pick it up. Couldn't be happier

  Bradley Walter
3 years ago
Never have I had am experienced that I had with these guys. Very helpful. Thought we were going to be stranded for an extra day. Thank you for all of your help getting us back on the road.

  Elbert Jennings
3 years ago
Excellent, top of the line service and very personable. A team effort exhibited in making sure I got right equipment for my needs. Highly recommend for their service and professionalism.

  Tim Thomson
5 years ago
Everyone is very helpful. Nice to be able to get whatever you need in a small town. If they don't have something they can usually get it the next day since they get deliveries 6 days a week.

  Ash
2 years ago
It's on the expensive side and there's low stock but that's to be expected of about any kind of store in forks. The employees seem like good guys and are ready to laugh and answer my stupid questions.

  Mary Braunschweig. maiden name - Erwin
3 years ago
Nice to see a chain store near me and im sure the residents find it's convenience usable i wood. Because i tend tword support to smaller businesses im torn . My problem is this. Why should rural community citizens have to choose between low costs and convenience and well, home? Business opportunity and growth. When a company like Wall Mart decides where to open a brand bottom line, there appears it's sole consideration.What is happening there? If I look closely at this dichotomy and then from a broad socio-economic broad view. To me personally this community appears to have been for reasons I can only assumelay rooted within narrow sights where opportunism losses it's truer meaning as blended beside a veag promise synonymous to its simplest branch opportunity a better prospect of a footing and a gamble nun less.If rual America is indeed it's backbone why not would a company like Wall Mart have if not legally then moral obligations tword the general welfare tword such communities. My solution would be to impose a fee upon any business model that has gross and growth potential so great as to render small business obsolete. Fees should be distributed specifically to small town companies and businesses as supplemental support to more remote areas whose business are grossly disadvantaged as direct result of the staggering warp . Inevitably capitalist buisness molde does always and with very few exceptions cripple the delicate nature of the small town business communities .Economic misproportion is a bullying and op opportunistic approach practiced regularly and freely lacking scrutinous oversights as evidenced when collapsed small town structure lay quickly fractured, abandoned, unprotected.When this pattern occurred before my eyes 10 years back I watched as familias sold there familias homes of generations to weather a recession. The turnaround was swiftly apparent to those displaced when investing firm's impose without regard a blue print mass production in an onslaught transmission of a community'sIdentity gives way to capitalist plagiarism unscrupulous serenely if not illegal.How does this happen? Well excuse my novices I'm not by far an expert in economics and my math skills would not likely exceed the 3rd level grade.But do you know who is? Economic field educated and versed.....?Yes. Capitalist buisness ventures are like a small colony of strangers whose only practical purpose is to capitalize upon. That's it. It doesn't care what or who or why it just does. A venture has a purpose and the purpose is to erect a model for the purpose of extraction.The extraction commodity is Paramouno to communal , monetary or environmental issues or interest.Taking into consideration how in rural life circumstance, environmental impact would most certainly encompass and effect individuals family's as a venture running as blind ubjectiv with very little if any socal interest that the underlying variable lack of societal investment exacerbates . No wonder biggest business fail to extend services to less accessible or remote areas whose population excluded are with intended marketing and with surgical precision. The practice can only be perceived as malicious and dismissive to a cross section of taxpayers who in real numbers represents nearly half the us population as evidenced last week a hair thin margin the entire divide between a winner looser frame for appointment of civil servant roles like president and vice president into the bound duties in n services to the public, Americans who by definition America should be afforded in equal opportunity to reasonably assess to affordable comfortable life standards as present cul Coulter American Standards do dictate in gouache spectacular and relentless using all and any meidea to its disposal where is convenience of access apparently a one way street. The assement is not as claimed by both parties just weeks proceeding an election process with a coveted post in balance. last week a voter is valued a week later disposable .

  Nobody Special
6 years ago
I needed to replace the battery in our Honda CRV, the young man who took care of us went out of his way to make sure we received the correct cranking amps, they deserve a KUDOS for that. Thank you.

  Snag sekiu
7 years ago
Purchased a premium lifetime guarantee Napa waterpump . It was defective (leaked from hole )Returned to store where purchased from whiteheads. And all counter help kept looking @pump,looking @My invoice, looking @ Napa box. 45 minutes later gave me the refund. And still gave me the eye. Been in theirStore since 1982.Never again, I'll drive 130 miles round trip to Jay's Napa in port Angeles.

  Hawk
a year ago
Justin provided excellent customer service and is very knowledgeable.

  kenneth lambert
5 years ago
locally owned and operated franchise that has great service. if they don.t have what you need in stock it can usually be delivered within 24 hours.