Dugan's Automotive Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Prapti Shrestha
a month ago
This is the best place I've found for my car yet. Chip fixed break and rotor issues on my car that several dealerships couldn't for the last couple of years. Chip and his team are highly knowledgeable and skilled and very trust worthy. I've found my new car shop!

  Shani Mason
4 years ago
Absolutely Amazing Service! 5 out of 5 stars for sure! Choose them for your needs! I cannot say enough about Dugan's Automotive. These people REALLY DO CARE about you and your vehicle's situation. Family owned and operated. These are good people!My husband gave me the number to Dugan's Automotive to call regarding our vehicle's sudden failure. I was sort of a wreck and needed quick help. From the conversation that Chip and I first had on the phone and by the questions he asked me and the answers he had to mine, I could tell that I was going to be in good hands with a mechanic who was knowledgeable and compassionate of my situation. I was not wrong.Chip and his son deserve high praise, they really came through for us. These guys know their stuff. Chip takes the time to listen to your concerns and is patient when explaining things to somebody like me whom knows little about vehicle repairs.If you are looking for an automotive shop whom goes above and beyond, look no further! You will not go wrong with Dugan's Automotive. Straightforward and honest. I won't go anywhere else!Location is easily found on Manor way just off highway 99. Follow the driveway down to the shop and enter the cozy office! They will take good care of you!Chip and son, you guys rock! Thank you again from the bottom of my heart!

  Brian CT
a year ago
Had a great experience at Dugan's. Needed last minute maintenance on my vehicle before a road trip, and Chip, the owner, fit me into his busy schedule and treated me like family. Extremely fair rates, good work, personable customer service and honest communication.

  lluvia carreon
11 months ago
Coming to chip was the best decision I ever made. Aside from helping me fix my car he made sure me and my partner understood what exactly he was doing and what was happening to the car. We had also gone through a financial hardship while the car was in shop but chip and his son still worked with us to get things done. I am nothing more than grateful for these gentlemen.Service: General repairs & maintenance

  Wojtek Truszkowski
2 years ago
Chip and his team, are simply fantastic. My alternator crapped out on a recent road trip up to Seattle and it was unbelievably fortuitous luck that I broke down close to his shop. He was able to quickly diagnose the problem, turn it around in two days, and has been my go-to mechanic for all my daily needs ever since. I would 100% recommend him and his shop. A true professional with years of experience and a pleasure to deal with. A++

  TiZNiNA
a year ago
It's one thing to bring your car to a shop an leave with fresh advice, knowledge, an the tips and tricks -after paying for a service!.. It's another entirely to call and have endless questions (but the inability to bring the vehicle in) AND STILL BE GIVEN ADVICE WORTH WRITING ON A PAD OF PAPER! Stuff u wana remember. No BS just the straight fwd truth. Im thankful to Dugan's automotive for being kind an so smart. For helping even before i got the chance to be a paying customer! Little moments of patience are what will change the world; an the man on the phone made it seem effortless! I 1000% will work with them in the future! Thank you again for the inspection advice!

  sarah chee
3 years ago
I went to Dugan's on the recommendation of another garage, since I was on a tight budget working a low-paid job. I had been told many different things by many different mechanics, and was confused and a little fed up with the entire auto repair industry. Chip was very professional on the phone, quoted me a great price, and explained everything without being condescending to me as a woman. He also told me that their policy is honesty over profit, and that they would rather be poor than be dishonest. I don't see many businesses like this, and am really happy that my faith was restored in a male-dominated industry. Thank you Dugan's!!Service: Transmission

  Skate
3 years ago
I highly recommend Dugan s. I went to them based on word of mouth that they are old school mechanics. I started getting oil changes there, and then started getting work done on my vehicle. Chip is very knowledgeable and has been a critical resource during my search for a vehicle. He walked me through things to look for. *EDIT They have provided solid advice at no charge and have provided mechanical services at fair prices! I will continue to service my vehicles at Dugan s.

  Linds
5 years ago
Purchased an older vehicle but originally took it to a different shop for basic repairs. After being mislead by this unnamed business for weeks and not one issue resolved, I Googled mechanics, finding Dugan s Automotive Services.Following a consultation of what the previous shop claimed needed to be done, Chip came out to take a quick glance at the vehicle. In a less than 5 minute look over, Chip was able to find a couple leaks that other auto repair places missed... In the dark!!! I was impressed at that moment and knew we'd found a knowledgeable honest, and reliable mechanic.The next day, Chip and Jordan put our vehicle on their lift for a thorough inspection. Unfortunately for us, the vehicle was showing her age and was severely neglected, therefore a good amount of work needed to be done. Chip took the time to inform us of what issues were a priority, which ones that could wait, and ones that could be done while X part was removed; saving both parties time and labor.We have always picked our vehicles up before a discussed date. Even when Dugan's supplier sent the wrong parts, Chip made sure our parts were available to them the following morning and we were still able to pick our vehicle up before the estimated date.I'm thankful for the runaround with the other places because we never would have found Dugan's Automotive Services. They are now our lifelong mechanic!

  David Hunter
5 years ago
The head gasket on my wife's 2011 Subaru Forester blew out and Chip and his crew fixed it up. I usually do a lot of my own repairs but this is a very complicated job on a very complicated engine so had a friend recommend Dugan's. Chip is a very knowledgeable and honest guy, they ran into a couple issues during the repair and he did a great job keeping us updated and explaining what they were doing. Dugan's does great work for very reasonable prices, Chip and his crew are there to help get your car back on the road, not to rip you off. I would recommend Dugan's to anyone with car problems, they'll get the job done right.

  Madison Gomez
6 years ago
I went to Dugan s because I suddenly heard a bad sounding sound so I went and got it checked out. I got my back brakes done and the service and chip were AMAZING! When I went back to pick up my car chip took time to explain what he did, he even fixed one of my brake lights. He is simply an honest guy who does great service.I would definitely recommend this place for whoever needs any work done with their car

  Morgan Brassfield
3 years ago
Best and most honest mechanics you could ever hope for... Dugan's helped my wife and I with swapping transfer cases. They were BY FAR the most friendly, fair priced and professional ASE certified mechanics I could imagine. A true family owned business! Pat and Chip are not only knowledgable but also very thoughtful and insightful!

  Ryan Kruse
4 years ago
Took my 2010 ram 1500 to Dugan's automotive shop today to replace all 16 spark plugs. Chip is a really great guy and will explain everything to you that is being done on your vehicle. Dropped the truck off at about 330pm and picked it up at 6pm same day. Very fast and reliable service, the guys do great work at a great price. Will be taking my vehicles back for other work in the future. Thanks guys!!!

  Leon Davis
3 years ago
I had a steering column problem AND my car wouldn't go into gear.... It's the middle of a pandemic, so naturally I'm panicking! Chip, the gentleman who works in the office was calming & reassuring. He worked diligently & tirelessly to gather quality parts I needed at my price point. I'd recommend Dugan's Finish Line to anyone if they want quality work that doesn't bust the piggy bank!

  Darrel L
4 years ago
Having grown up with Pat, i had already known his mechanical abilities - saving me the hard part of finding a shop i could trust to work on my vehicles. Honestly, he is the only person i will have work on my stuff along with Chip and Jordan. I usually do my own maintenance but once in a while i come across a job suited for the shop. That's when i go to Dugans! Honest guys with pride and integrity that have saved me time and time again. In fact, this last visit, Pat located and repaired an issue that i had been trying to figure out for quite some time. They got me up and running in no time. Good job guys!I will recommend Dugans to anyone in need of quality automotive maintenance and repairs.

  Dale Gillon
4 years ago
I desperately needed to have some work done on my truck. It's our second vehicle, so it usually gets neglected when it comes to maintenance. I was referred to Dugans by a friend and I couldn't be happier. A family owned and run shop that delivers.Chip was fantastic to deal with. Was very helpful, straight forward and easy to deal with. He gave me a quote that was more than reasonable when I called, and was very helpful in explaining what repairs needed to be done and why.Finding a honest and helpful mechanic is usually a dreaded experience for anyone. I'm happy to say that I don't need to look for a mechanic anymore because I found the only mechanic I'll ever need! If you need any work done on a vehicle, give them a call. You will be happy you did!Thanks Dugan Family!

  Michael Fedorsha
2 years ago
My clutch went out on my VW CC and Pat was there to take care of it and did a perfect job. My girlfriend always takes her older civic there for repairs too. Highly recommend. He's a good dude

  Logan Gow
2 years ago
Work near by. Have heard good things from coworkers. This is an honest shop, with attention to detail. Having been in a wreck a couple months back, I brought in a real gem for Dugan's to assess and work on. I couldnt br more pleased with their work.If you're looking for a reputable auto shop, look no further.

  John Davidson
a year ago
Chip is straight forward and will educate you about your auto.He makes you feel you have an auto advocate so your not just hanging out there wondering who will get you back on the road!Thanks Chip and SonSteve DService: Auto engine diagnostic

  Bryan Trujillo
3 years ago
Awesome service! Highly recommend :)I blew the engine on my car unfortunately, and so I came here. Best experience I ve ever had with an automotive shop. They went over all my options and helped me to figure out what would be best for my situation. Very informative and honest throughout the whole process. Will surely be back for any future auto-work. Thanks Chip and Pat!

  Nathan WhoDa Mann
2 years ago
Had a transmission replaced by them I give them a A+! Chip was honest always kept me updated and in the loop on the repairs! I would highly recommend and I will always go to him for any work I need done in the future!!!!!Service: TransmissionService: Transmission

  Cassidy Kelsey
6 years ago
A friend recommended this auto mechanic when my only car broke down. I was skeptical because I have not had good luck with mechanics. This place had my car fixed less than 24 hours and was completely reasonable. I have already recommended this place to my family and friends and will continue to bring all my vehicles to this place. Thank you so much for being an honest mechanic!! - Jolene Washington

  Mercy Mitchell
2 years ago
Fast, friendly service and at a fair price. My car is running better than it has the whole time I've owned it. Also restored my faith in Auto repair shops! Definately recommend checking them out!Services: Carburetor cleaning, General repairs & maintenanceServices: Carburetor cleaning, General repairs & maintenance

  Cameron Anstice
6 years ago
I took my 2006 chevy Silverado here due to a bad experience with another shop. This is by far the best value for the service received. Everyone who works at Dugan is friendly, helpful and actually knows what they are talking about.

  Abdiel Oceguera
a year ago
Very nice folks, fair pricing & are very helping with explaining issues your car may have/does have, will for sure come back to this location if I ever need future repairs.Service: Vehicle InspectionService: Vehicle Inspection

  kreftingr
2 years ago
Pat is a top rate mechanic, I have known him for 18 years. I stand behind his work. Besides he always gives a fair market value. I would recommend Pat to anyone.

  Melissa Terrell
8 months ago
I know I can trust them for the best price and not do unnecessary things. All my family and friends go here.

  Michelle Hill
3 years ago
They have done several major repairs for me, the latest was a timing chain, water pump and new beltsGreat work, very fair pricing.

  brian goforth
2 years ago
Professional and skilled mechanics. We are happy to have found a great reliable shop with incredible value. Would definitely recommend to a friend.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnosticServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic

  James Paulsen
3 years ago
My son's break lights weren't working and Pat and Chip got us in that day and Chip stayed late for my son to get his car. Top notch service and honesty!