Auto Truck Service Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Vick
a week ago
One of the last true machine shops in town. They offer crank grinding and flywheel surfacing. Plus they have a full service repair shop for light duty and medium duty trucks. They have helped me out of jam many times.

  Jonah Vick
a week ago
I always recommend ATS to people looking for a good shop that will get their vehicle fixed right. ATS has machined multiple cylinder heads for me and fixed many friends and family's vehicles and they are always done right.

  Cowpuncher
a week ago
These guys do awesome work. Great attention detail and were able to recover several engines for me over the years that were in pretty bad shape.

  Kevin Harrington
3 years ago
Definitely eh.I called ahead to get a quote for a drivers door lock and ignition switch replacement for a work van and was told they had the parts on hand, could complete the job in a day or two and were actually doing the same job for another customer at the time I called, so I chose to go with them.After leaving my van with them for three days without hearing anything from them, I called Jeremy at the front desk and was told that they had the parts but were waiting for their locksmith to key the cores alike before they installed them. On one hand that s great because I ll have one key that works for all, but on the other..if I knew that 3 days into the job they didn t touch it, I would have taken the van to another shop that could ve done it sooner.I eventually got my van back 8 days after I originally dropped it off, with a $637 total for the work done. I had a couple clients that I had to postpone work for, but all in all, the product works and I m satisfied.

  ROCKET 88
7 months ago
Asked those in the know where to drop off my '65 Chevy 396 boat anchor for a total rebuild with performance enhancements... needless to say, when it opens up and clears it's throat, this BBC Sings... Very strong & Responsive Fun 2 Drive!

  Ryan Thacker
5 months ago
Where to start. First off they are highly disorganized, I kept getting told different things were being worked on and they weren't. One of the service desk people said something about a caliper repair, I said I never heard anything about that, so he brushed it off and said it must have been a different vehicle (foreshadowing). The quote they gave me on the phone was 1400, final price $2800 when I went to pick it up, I even told them 2k was my budget. They did brake work, and was supposed to fix this noise on the engine which they said they had, but they did not. They also decided to replace my parking brake line but could not find a part so left it disassembled.Anyways, I am on the highway and my brakes go out, luckily I was able to take an off ramp. The front right caliper is smoking and locked up, fluid is black (they said they replaced it). So the bad brake caliper was my vehicle and they did not replace it, 2800 for brake work that didnt fix them and almost got me killed, and a noise that is not fixed.Services: Air & cabin filter replacement, General repairs & maintenance, Brakes

  Dustin Ross
2 weeks ago
JEREMY DOES EXCEPTIONAL JOB EVERY TIME WE ARE IN A PINCH HERE AT FS AUTOWORX HE FINDS A WAY TO GO OUT OF HIS WAY TO HELP US OUT RECCOMEND GOING AND SEEING HIM AT AUTO TRUCK SERVICE

  Julianne Wells
6 months ago
I would NOT recommend going here. This shop should let people know that their commercial customers take priority over their regular customers. My Truck was there for a whole week with only the rear breaks and one gasket being done, when there were 2 other gaskets that needed replacing also which I insisted on being fixed at the same time as well. I was told "we couldn't find the leak after steam cleaning the engine, so drive around for a week then come back later once it leaks again" well by the time I drive it home it was leaking a good amount on the ground. It definitely seemed to be an inconvenience for them to get the work done, telling me to call back a week later to even be put on the schedule. Keep in mind they gladly accepted it the same hour that I called the first time I took the truck to them. I found somewhere who could get the work done in 2 days which would have taken close to a month to get squared away had I "called back later in the week" to get the engine gaskets replaced. I get your busy but just communicate that like other shops would instead of trying to hoard clients and have people waiting ridiculously long times for something that could be done within a day and a half. If you're a company having work done you're probably in great hands. But if you're wanting to have your vehicle fixed in a timely manner I'd suggest somewhere else.Services: Brakes, Vehicle maintenance

  Don Reynolds
6 months ago
My diesel developed a cooling leak a few days before a vacation. ATS was busy but fit me in and replaced my water pump which fixed my leak. This was 3 months ago and all is still good. My only issue is I would have liked to see my old pump, however I did not request to save parts.Services: Water pump service, Transmission repairServices: Water pump service, Transmission repair

  Krystal Howatson
5 months ago
They were super kind and friendly. They were able to get my window back up in just a few minutes. Highly recommend

  Brian Sandelius
a year ago
I've almost always gone to the dealership for service but was having a clutch problem with my F350. I got a recommendation for Auto Truck Service so I gave Jeremy a call. They were busy but able to squeeze me in the next day. My problem was diagnosed and fixed in about 24 hours! I appreciated the honest and clear communication from Jeremy. I will be using Auto Truck Service for all my future maintenance needs.Service: Clutches & transmissions service & repair

  Katy Hernandez
5 months ago
I took my truck to be repaired, I told the truth very well, except that the attitude of the man at the reception gives a lot to be desired, an arrogant attitude, zero friendly, really, work with his attitude

  Neil Eneix
2 years ago
I've used several different shops and would recommend this shop the most. They were professional, courteous, and communicative. I interacted mostly with the owner, Jeremy. He was always really clear and did an excellent job communicating by phone all along the way on how the projects were going, what they found, and the updated timeline for when it would be finished.

  Jes Pres
4 months ago
I called. They said they would call me back in a few days. But for me to call back in a week...."in case we forgot". Well they did forget...so I spent my bonus elsewhere.

  BARK BARK
a year ago
Great shop!!! They get the job done the first time. Been taking my trucks to ATS over 20 years. Keep up the great work.

  Jennifer Stephens
4 years ago
These guys were awesome, they were able and willing to work me in on a very last minute request. I needed my flywheel resurfaced and my usual 'go to' place machinist had gone home sick so I was in a real crunch, these guys made it happen without hesitation! Will definitely use and recommend again!Thank you for the great service.

  Slappy D
5 years ago
Jeremy and the auto truck staff are great guys. I have been in and out through jobs and personal projects for more than 10 years. Knowledgeable and straight forward. Helped me out recently getting a stuck rim off my truck. I wouldn't hesitate for a second to recommend ATS to anyone for repairs and machine work.

  Grant Hashimoto
3 years ago
Absolutely the worst experience I've ever had. I wish I could find a way to contact the owner.So I had a 2011 f150 which I needed the turbo studs removed from, brought it in to the shop and they pulled them in 5.5ish hours and got my new downpipes in as well. Phenomenal job. They called me the next day and told me they saw a leaking tube underneath and went ahead and ordered a new one (without my prior approval).I hesitantly told them to go ahead and fix it since they already ordered it to which they responded "not a problem, it'll be done early tomorrow morning, easy fix."I get a call the next day at 3:00pm and they tell me they're having a hard time with it and it's already taken over 5 hours and they're still not done. I get upset and my wife flips. They tell me there's another hose that needs replaced as well to which I say to replace assuming it won't take too long.The original bill for what I signed off on (the turbos) was $630. My shop bill was over $2400. Nowhere do they have in writing my consent to have done that extent of work. Massive misrepresentation of cost (which is illegal) and also deviating more than 10% from the original cost without approval (also illegal). When they were asked how much the job would cost they said "we don't do estimates" which is also illegal.My wife got into a fight with them over the bill and Jeremy admitted that they had ordered the parts and we're going to do the work without approval, that they took the go ahead without first asking. They also admitted that the pipe wasn't actually leaking, only if held at a certain angle.Here's my problem. If a shop is doing your brake pads, then they're like "hey we can change your oil too". They can't call a day later and be like "we struggled with your oil, you owe us another $1500 for labor."Oh and lastly, they told my wife they hope she never sleeps well at night again. And how can she live with herself knowing that the shop guys worked for hours and aren't getting paid for it.There's a mechanic guide to how long a job should take, it's not on my end if it takes someone far longer than it's supposed to. In the end my wife stood her ground (I was at work). I was ready to offer them the original $630 plus parts plus what the tubes should have taken. They ended up just charging for the original job plus parts. Still a ridiculous situation though

  Amer Todorovac
11 months ago
Great crew very knowledgeable and upfront, highly recommend them, we have some issues with a differential and they helped us out right away

  Damian Konasiewicz
4 years ago
This shop is very good. The owner is present on most days and can clearly explain what his crew is repairing. Rates are consistent with the competition, actually a bit lower.We have 6 trucks in our fleet and have never had to get the same repair twice on the same truck. I cannot say that about the last shop we were using.

  Kyle Bodamer
2 years ago
Auto Truck Service is the best shop around. They performed a complete engine rebuild and installation on my 2008 diesel sprinter van and I couldn't be happier with how the van runs. The rates are very fair and working with them is a breeze.

  Atonea Dingel
5 years ago
My husband and I take all of our vehicles to ATS . Their honesty and integrity in their work and prices are unbeatable! Customer service is impeccable ! A few years back we thought we could get a better price on replacing our muffler by going to a muffler shop only to find out ATS was less expensive! This year my husband had 2back surgeries and wasn't working for several months prior and after ...our truck needed major work we couldn't afford in one lump sum so the owners did the repairs anyway and let us make payments ! Who knows another shop that would extend that courtesy!!!! We are and always will be loyal customers because ATS really knows how to treat their customers!

  Douglas Morse
3 years ago
Very happy to find a solid repair shop in the neighborhood. They do excellent work for the money. And I am thrilled to have a truck that starts every time I need it, and stops like a new truck after the brake job. Many thanks to Jeremy and the crew!

  Brandon Dyche
4 years ago
I ve taken several of my vehicles to ATS over the past 4 years and have always been dealt with fairly. Vehicles have been fixed properly and on time every time. 20+ years with the same ownership and always busy says everything you need to know about the quality of work. I do almost everything myself, but when I can t for whatever reason I choose ATS!

  Jeff
a year ago
The service here was great. Jeremy and Ed were very helpful and thorough. They replaced my catalytic converter and repaired the plug on my towed vehicle.

  Steve Gowan
5 years ago
Brought in my mom's car for some work beyond maintenance. My mother is on a tight budget and is not in a position to rebuild the car. The guy at the counter was helpful and fixed what needed for it to be safe. He also let us know what would likely need to be worked on in the near future. The car sounds good again and I feel good about the whole transaction.

  Joe munoz
3 years ago
Awesome guys to deal with took my son's ATV cylinder in there and he took care of me right away super happy highly recommend. Jeremy really took care of me if you have any motor parts that need to be taken care of I would definitely take it here

  cvsgnw1
7 years ago
This has been my "go to" shop for years. Owners Kerry and Jeremy make a great team. Jeremy is the front man on the phone and dealing with the customers. He is very knowledgeable on most everything from a simple fix to high performance race engines. With a No BS accepted attitude, he can seem a bit terse, but remember he has to deal with boneheads who question processes they no nothing about. Kerry is the "Good Cop" very patient and friendly and is also the shop foreman. Kerry also posses a life time of experience and usually willing to share his knowledge. Shop rates are below average to day so doing the job right the first time is a money saver in the long run -

  Farrand Electric
7 years ago
I have a super duty Ford F350 truck that needed some work on the turbos and they worked beautifully with my warranty and got my turbos rebuilt. I have since then takin my truck to the Ford dealership and let me tell you these guys are 10 Times more knowledgeable and experienced then the technicians from the Ford dealership. I will be returning for sure!

  James W
3 years ago
Couldn't get my truck to start so had it towed to ATS 6 months and 630$ later i find out i had low compression in a cylinder towed it back to my house just to find out they had left the engine stripped and a pile of broken parts for me to fix. I will never reccomend them to anyone I am completely disgusted with their lack of professionalismService: Engine repair