Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sara Ellis
5 days ago
Years ago, (and I'm talking maybe 2 decades ago) my grandpa brought in his 1970 Buick Riviera in and had it restored with Cascade. My grandpa always spoke highly of them and used them for all of his car troubles. After his passing, my husband's check engine light turned on, cascade auto was the first place that came to my mind. They were so friendly and even though they couldn't help with my husband's car (it needed to be done by a dealership) they inspected it for free! We have a jeep that needs a new a transmission and we know exactly where we are gonna take it
Donna Van Duyn
a week ago
We took two vehicles to Cascade Auto. Our car and my son's car. The customer service was great and we were told exactly what we needed to do and how much it would cost. Highly recommend Cascade Auto! At last, a repair place we TRUST!
justin alvey
2 weeks ago
Had my ford expedition worked on here and it was the best experience. I usually always do my own maintenance on my vehicles but the task was too much for me and cascade auto took care of my truck. the service was fast and no surprises on the bill!
Jim Loch
3 months ago
Great shop. Been going there for a while, always had good service. Fair prices. Techs came out at pick time and went through a few things. Will be back, soon. Thanks again Jim
Dj Obbit
2 months ago
This review is a long time coming. How Greg & his team keep a small town feel to their busy work load is amazing. Friendly, knowledgeable service that goes beyond expectations. True & honest auto repair shop. Thank you
Erik
5 months ago
Don was great! There were no surprises, and my car repair was done quicker than expected. I ll definitely be giving Cascade more business in the future. Highly recommended!Service: General repairs & maintenanceService: General repairs & maintenance
spahamhere H
3 months ago
I can't say that they are cheap,,, however they seem to do good work, so the question is self answered.
Kristy V
2 months ago
Greg was kind, quick to get me in, and helpful with follow-up questions.
TikTok Stories
2 months ago
Worst mechanic I ve ever been way overpriced for lazy half done work. We will never return Please Avoid These People!
Benjamin Kellum
a year ago
These guys are 100% straight shooters. My alternator died unexpectedly while I was driving and I would have been stranded if it weren't for them. I was able to limp it to their shop on no notice and hour before they closed, they were upfront and honest about pricing, and my car was done the next day. I wasn't sold a bunch of services I didn't need and there were no unexpected charges when it came time to pay the bill. They did educate me on some potential maintenance concerns I should keep an eye on without pressuring me to complete the service. Parts and labor also came with warranty, and I've been driving the car for a few days now with absolutely zero issues. If you're in the area and have the choice, Cascade Automotive will be a solid choice.
Rick Ward
2 years ago
These guys did the greatest job on my 2006 Buick Rainer.. it s got a LOT of mileage and Greg at Cascade is always straightforward and honest with me on every repair. I bring all 3 of our vehicles here and wouldn t go anywhere else. They do it right the first time and charge a fair price for the quality they provide. Great experience and great value!Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Brakes, Oil change
Tommy Ryan
7 months ago
They did minimal work but charged like it was a lot of labor. Most likely a good shop but the definitely have profit margins they need to meet.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignmentServices: Steering & suspension repair, General repairs & maintenance, Wheel alignment
Brenda J
10 months ago
First Time ever I ve gotten my truck fixed and it didn t cost me more than the original estimate. Timely, honest service and my truck drives so much better! Thank you!
Klaudia Maciag
a year ago
Absolutely wonderful and helpful people. So willing to work with me and help me and explained everything every step of the way. Cannot thank them enough for giving me peace of mind and their work and help with my car after my accident.Services: Brakes, Auto brake replacementServices: Brakes, Auto brake replacement
Stephen Willis
8 months ago
Best auto shop I ve found in Washington. Good mechanics, always fair with me as a customer. I recommend them for auto repairs.Service: General repairs & maintenanceService: General repairs & maintenance
Jamie Joseph
2 years ago
Cascade Automotive does good work, at very fair prices. I ve been treated like a member of the family, right from the start. My car has been running like a champ for several years now. Thanks Greg!I was referred to Cascade by a good, honest mechanic that was too far away from me to do business with, regularly. It seems that the really good mechanics know each other. My first encounter with Cascade was when I brought in a used car for a pre-purchase inspection. Greg said the car was worth buying, but also gave me a list of minor repairs that were needed. I used that to negotiate a lower price from the seller. So, I spent under $200 for the inspection, but was able to save $600 on the purchase price. I ve owned the car for 18 months now, no problems, it was definitely worth buying. Also, they do good work, at reasonable prices. I just had brakes done, front + rear, on my Honda Accord, the charge was well below the typical cost. Thanks Greg.Services: General repairs & maintenance, Brakes, Oil change
Rheajean Walker
2 years ago
Happy that my car is fixed, even if it took a week for them to look at it. A bit spendy for the repairs made. My biggest problem though was my gas. I had just put gas into it so I know I had at least 3/4 if a tank but when I got it back I only had maybe 1/8th of a tank left. Really do not think they had to drive very fast to test drive it!
Jax L
3 years ago
Love the crew here! I have been taking my car here for the past 6 years when needed. I trust these guys to take care of my car and get whatever needs to be done, done. They are friendly, kind and have amazing customer service. I highly recommend them and whenever someone local asks for a recommendation this is where i send them :)
Claire Holder
6 years ago
Absolutely amazing!!!! These guys are truthful and honest and that is so important to me from an auto mechanic. I just brought my Sequoia in because it was flashing lights on the dash. They did everything they could do to fix it and make me feel like my money was well spent. They are honest, good people. Thank you so much for letting me know I can bring my vehicle in and get honest service!!!!
Alec Rodrigues
2 years ago
Greg's integrity is through the roof. I trust these guys wholeheartedly. Today, I brought in my old van for an oil change, and Greg called me to tell me to put no more money into it. It's obvious that they put customers' interests first.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
val belcher
6 months ago
I can't say enough positives kudos about Cascade Auto and Greg! This is the only place I will take my car for service needs.Service: Electrical repairService: Electrical repair
Jonathan Camarigg
3 years ago
Greg was great! We had a wheel bearing go out on our way through. He promptly got us booked in last minute. Additionally, he charged us a very fair price to get us on our way.
Mike Boyle
10 months ago
I just got my truck back for a brake job and they are very stand up.honest.upfront.ill take my vehicles there til I dieService: BrakesService: Brakes
Jessica Baker
a year ago
The staff was amazing. Quick diagnosis and repair . Reasonable prices. It will definitely be my new auto shopService: General repairs & maintenanceService: General repairs & maintenance
FBI Agent
2 months ago
Worst mechanic I ve ever been to PLEASE AVOID THESE PEOPLE!!!
Matt Huston
8 months ago
For years has been reliable, reasonable, and provided service in the time estimated. Great guys!
Thomas Story
4 years ago
I flew in from out of state to pick up a car from a relative, thought I'd have the oil changed and looked over, which turned out to be a $600 oil change . I requested them to call before any additional work was completed, but never did, doing expensive diagnostics that the car didn't need.... being a mechanic myself I was very unhappy with the way they took advantage of someone from out of town . Very greedy business, sorry about the review but you know what you did
B E
5 years ago
I can't say enough good things about these guys; professional, helpful, honest, and they made my truck feel like new again. I'm new to the Enumclaw neighborhood and Cascade Automotive, but I am a forever customer. These guys are fantastic and do great work.
Jeff Roper
6 years ago
I have been a happy customer if Cascade Automotive for more than 30 years. They are honest, reliable, and friendly. Now, even my kids are customers and I know they are in good hands.
Josie O
a year ago
I have been taking my vehicles here for about 30 years. Always great service and very knowledgeable.