Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eleana May
3 months ago
I'm delighted to share that James Auto Service successfully repaired my car! He's easy to talk to, I called him last Friday at 8 am, and he promptly answered. Thankfully, my car is now fixed after just 6 hours, and the price is quite affordable. This place is definitely worth considering!
Jo Ann Watson
5 months ago
All I can say is WOW! James not only fixed the reason my car was there, but also found several quick fixes that made a world of difference. Seriously, I feel like I m driving a brand new car! He did an amazing job, was very thorough in conversations, kept me updated and was right on time.I am soooo impressed!Service: General repairs & maintenance
Shelby Dela Cruz
3 weeks ago
12/10James and his staff were able to accommodate a last minute fix for 1/2 the price of other shops in the area. Highly recommend!
TINA UM
4 months ago
You will expect nothing less here at James auto service. Initial estimate was done the day I called, repair was completed the day of promise. Highly recommend.
Elizabeth Noel
11 months ago
James is amazing-super nice guy and super fast turnover, very reasonable price. My car broke down while driving and had to tow it in. James took a look (bad alternator) and got back to me quickly with an estimate where he detailed exactly how much parts and labor would be so I knew what to expect and why. Within hours from the quote I drove my car home. I love how transparent the process was. I definitely recommend him and will be using him for my future car needs as well.
Mgk Kamchee
7 months ago
I have used these gentleman several times now. And they will absolutely keep my business. They won't try and screw you at all and are very honest and forthcoming. Very fair and good work done fast. Highly recommend
Aaron Lee
11 months ago
Great work on my truck and finished in a timely manner. Also an honest mechanic shop which is rare to find these days. Will for sure be back if needed. Fingers crossed I don t see him to much but when I do it s a great experienceServices: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Roma Gutierrez
2 months ago
Honest, does great work. Trustworthy and affordable. Love this place.
Althea Malone
a year ago
I just got an oil change for my Kia and when I had made the appointment james told me it was a difficult time to get in and that it would take a few hours. I was fine with that so the day of I brought my car and dropped it off and about an hour later I got the call that it was done! Friendly, with outstanding service thank you James!
Jay's Prius
4 months ago
I called to schedule up an initial estimate and was met with an unprofessional customer service representative, when I tried to bring it up he got defensive.
fisherroad friend
a year ago
I was getting an estimate over the phone with James regarding my AC compressor and he was very impatient and said he needs my car for 3 days to diagnose and get the job done. He made a comment said google my business and if you don't trust me you can go somewhere else. I was only asking if he has a loaner car and why it would take 3 days to diagnose and install a new AC compressor. He basically says he doesn't need my business. Bad customer service.
Mitch Fisher
2 years ago
I went purely off reviews when I chose this auto shop. I needed my alternator replaced and had budgeted for a certain amount. With James I was able to get that done AND my front brakes for less than what every other shop I called had quoted. Fair price My first experience was enough for me to go back next time I need any work done.
Nhin Nguyen
a year ago
James is good at his job. Able to fix my Honda 2000 problem which wasn't showing up in the engine light. Rate is reasonable, fixed the problem promptly. So glad I found him. Thanks James!
Yippy Skippy
3 years ago
James and his crew were awesome. They listened, repaired and contacted me when they found another issue to get approval for repair. I had my car back within 24 hours. I will go to them from now on. They were much more honest and reasonable in pricing than another place I had taken my car to to be looked at for this issue. Thank you James! MarieServices: Electrical repair, General repairs & maintenance, Wheel alignment
Nathan Cassidy
3 years ago
Had an issue with my car that a prior mechanic could not solve. Took it into James place and he had it back to me by the end of the day. The other place had my car for 3 days and their best guess was that I had run out of gas, haha! Goes to show how well equipped and efficient that James and his mechanics are. A great place, great value, and even better mechanics!
TheJuliano546
3 years ago
Any issue come to James auto. Have been doing business with him for 10+ years always quick response and turn around. Always fairly priced. Definitely will be happy with his work. Thanks again James your the best!!
Matt Merrick
3 years ago
the best auto shop in the area. James and his crew are standup, honest guys and stand by their work, and they went above and beyond to do the job correctly. He literally saved me thousands of dollars on some extensive repairs and had my car back in a timely fashion and kept me updated throughout the process. I plan on using this business for all future auto repairs.Services: Steering & suspension repair, General repairs & maintenance, Brakes
Jeff 12th-man-hawks Howerton
a year ago
The best mechanic in Snohomish County. I've used James for 27 years. I've ran car dealerships for 27 years and have used him since 1994. Always fair, polite and a very good man.
Mike Lloyd
3 years ago
James always does great work at a fair price. He is straightforward, quick, and offers accurate quotes. Truly, the best auto repair in the area.
Handlbr
7 months ago
Straight forward...very satisfied each time. Does not find "extra work/expense ". You decide what is to be done.Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Auto maintenance, Oil change
Ron Dawson (Dare Dreamer Ron)
7 years ago
Simply AWESOME. I was having a coolant system issue where I had a leak in my water pump and a valve elbow connecting to an intake manifold (or something like that). Car kept overheating. I drove my car around to two different shops and ultimately got 4 different quotes.The price James charged me for both the pump AND the elbow was over $100 less than the other guys charged for just ONE of those repairs. Not only did he have a great price, he turned it around in LESS than 24 hours (one other shop I took it to had it for 48 hours before they ever put it up on a rack).He can charge so little because he doesn't advertise. It's all word of mouth. So I'm "wording my mouth." GO TO HIM. He was a referral from a friend. That, combined with his high rating average nailed it for me.
Scott Miller
7 years ago
Came by because of some intermittent tapping which I thought was my serpentine belt slipping. Before even making an appointment, James came out and did a quick diagnosis and found it was my AC motor and that it didn't need to be fixed immediately. Apart from saving me a bunch of time and money I appreciated his integrity and sense of humor. He now has a new customer for life. This is a great little shop, the complete opposite of one of the big chains. Reminds me of the kind of place my father would have loved and trusted.
Ciara Reyes
6 years ago
The best auto shop I have been to since I have been a car owner. Honest, quality work at low and affordable prices; beating the quotes of other shops in town. James is a knowledgeable mechanic with years of experience, and an overall friendly man who has your best interest in mind. I will never take my car anywhere else.
Dan Shin
3 years ago
Great local shop that has fair and transparent pricing and excellent workmanship. James and his team always make timely repairs and plans around you. Very satisfied with the level of service. I recommend this shop to family and friends. Thank you for a great experience, James!
Mister J
2 years ago
Well, I wasn't very impressed. I know they have regular customers but I didn't feel my business was needed. I dropped my car off for diagnosis. I get a call to tell me that I need to drive it because it didn't list codes. I told him I drove it almost daily from 8 months. Perplexed he said I need to drive it more. I decided to visit my regular repair shop and I had my oil, routers, breaks and drive train service. Hmmmm looks like someone cared more about me and my vehicle.
Lindsay Woltjer
4 years ago
Fair and honest. My mom had her starter fixed. A few months later it stopped working again. Owner treated like a warranty on his work and did not charge to fix it again. He even admitted that it could have been his mistake( it probably wasn't). Above and beyond service at a VERY fair price.
jUS dOnkoAhhDontchaKnoW
7 years ago
My only mechanic!!! James will do the work that is needed. And he will most likely beat any price around town. Get your quote and go to him. All the family and friends now go to him too... Highly recommended and he got jokes...Good owner opeater and he work amongst his other mechanics.. 5 star all the way.. Thanks James!!!!
Tara C
8 years ago
James went above and beyond. I have an older Honda, he looked over the estimate I brought in matched it and did twice as much work. I feel confident driving it now and he got it all done very quickly.
Teresa Bourgault
7 years ago
Really nice honest guy! Great sense of humor!! He didn't do unnecessary work and gave a great price on the work he did! Understands why he's so highly rated!!! Thanks James!! You have a return customer!! Me!!!
CMDR Tw1tc4
8 months ago
Trustworthy mechanics are hard to find. These guys know their stuff and always treat me fairly.