Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah Bond
a month ago
I have always been happy with the service but this last time I felt was above and beyond. This past Friday I went for an oil change an hour before closing. Both bays were being used, but I was hoping to get in and take my toddler and dog for a walk during the service in order to cram everything into our ever busy schedule. Nestor was very kind and accommodating! I highly recommend this Jiffy Lube location. Thank you!
Catherine Ortiz
a month ago
Tate did the work and Cody helped with customer service as well! They are excellent employees. Kind, professional and caring. Tate showed me my filters that needed replacement to ensure me they were truly needed! He's a really good guy!
Susan Allen
2 months ago
Cody took care of all my concerns. As I like to understand why something happens as well as how the time he took to explain and show me what was up calmed my fears.The whole crew was approachable, detailed and helpful.I couldn't recommend the location with any more enthusiasm.
Lesley Collins
2 months ago
Service is always good at this Duvall location of Jiffy Lube. Staff is always friendly, professional and informative. They answer any questions I have about services and what is timely and/or necessary. Mainly I have come to trust the integrity of this establishment. I don t ever feel like I m pushed to have anything done that isn t necessary. That means a lot as I am a senior citizen on SSI and don t have much to spend. I leave there with peace of mind and feeling safe on the road.
Jane Brookman
2 months ago
They went above and beyond when I came in for a simple oil change. They even changed an interior filter that is difficult to get to and no one has ever changed it in 8 years since I had the car- Not even the dealership mechanic told me about that filter. I will go back- They were great!
Duvall Snoqualmie
6 months ago
All the techs were great. One of them took the time to teach me how to reset the service schedule on my trucks computer, which I had no idea existed. The other tech found me a $20 coupon (oil rebate?) and was also helpful. I was in and out in under 20 minutes. Great experience.Service: Oil changeService: Oil change
Patrick Park
3 months ago
While the price of an oil change ($116) bears no resemblance to the prices I used to pay in early 2000s (~$35), the service was over the top (i.e. topping off the engine coolant, windshield cleaner, topped off tire pressure, checked brake pads, etc). The manager and his mechanics even helped troubleshoot a pesky engine warning light and cleared it off the Dash after verifying that my replacement thermostat was working properly.
Jorge Escarcega
2 months ago
Had my oil change and cabin filter replaced. Cody and his team were very informative and were quick with the work! I will be returning to this location!
Brian
8 months ago
The people here are incredibly friendly and professional. I've been to their Duvall location twice and will be returning. The speed at which these people perform their duties is amazing. In and out super-fast and each employee stopped by my car to chat and welcome me. These are quality people with a quality service. I highly recommend!Edit: I returned about a week ago and the service was still absolutely amazing! Julian, Kyle, and Ryan are true professionals who go the extra mile for their customers. If you need your oil changed, a tune up, or any automotive work, this is the place! I ll be returning again and again.
Norm Black
a month ago
The whole team at Duvall Jiffy Lube are fantastic! They went above and beyond for me and in a timely manner to boot.
Patrick Tolley
7 months ago
I don t know how they do it, but this Jiffy Lube has had the best most professional and awesome employees for at least 15 years, but probably since they opened. Every oil change has been quick, never been pressured into more services or made to feel uncomfortable in any way. Kyle E, Tate E, David S, and Julian H were most excellent today.
adrian .Sandez
a month ago
Everyone that helped me was super friendly quick and easy for an oil change! Would reccomend!
Earl C
3 years ago
Brian, Allissa and Lydia gave me excellent service today. Great conversation with Brian, quick and timely service, had a really positive experience here. Everyone was knowledgable, and minor details like torque specs for my oil drain plug were confirmed in their database and referenced throughout the whole process.
Sherry Parker
8 months ago
When they acknowledged their new staff shouldn't have scheduled me for a tuneup on a Monday, they put me in a holding pattern for over an hour and a half rather than asking me to reschedule. My bad for assuming they actually had a plan to remedy the situation the same day. I was told they were short-staffed and would get through the cars ahead of me, and then I was going to be called. I agreed to wait the hour and a half, but as the time ticked on past the given timeline, they kept accepting one vehicle after another with no communication to let me know what to expect. I canceled and now can't see any reason to count on them in the future.
Sharon Kerr
a month ago
They were short staffed, therefore we had to wait our turn. They were polite about the wait.
Janet Thomas
a year ago
Service was great. I made sure I could fit in the bay with my new RV. I was guided in without any issue. But when I was guided out they didn't pay attention to my awning scraping along the door. I couldn't see, and trusted them. Big mistake. When I realized the damage, they were like, "oh that's unfortunate". I'm livid. Hope to get the cost of a new awning recouped from them. But so far they haven't responded.Service: Oil change
Squabashaw
3 weeks ago
Jack U and Blake N were very professional and helpful.
Kathi Bresler
8 months ago
I have been to numerous Jiffy Lube's over the years. My experience at the Duvall location this week was over and above satisfactory.They were efficient, professional and personable.Service: Oil changeService: Oil change
Kathie Oeser
a year ago
I have been going to this jiffy Lube for several years. They are consistent and always pleasant and professional. I ve gotten to know a few of the managers and staff over the years and have always been treated with great respect. This particular Jiffy Lube is a little bit out of my way but I absolutely love seeing these young men and women. They truly know what they are doing, they aim to please And they always do a top-notch job. I call them kids because I m almost 70 but I love these kids and they are true young professionals.Service: Oil change
james powell
2 years ago
Pulled in for an emergency oil change due to a used car purchase reading a dry dipstick. Bryan greeted me in, super friendly and personable, along with his crew. 2 cars in front of me for top offs, and they were in and out within seconds. Pulled me in, got the low down, and they proceeded to explain all of their recommended service options without making me feel like they were overselling. Very knowledgeable about my specific engine's needs. Very thorough. They worked very well together. Very quick and efficient, while taking the time to listen.Nick, from the Redmond shop, was there dropping off a pressure washer, I'm assuming on his own time, and jumped right in to help with the service. That's the kind of work ethic I rarely see out here in the PNW.Great to see a crew enjoy their work and take pride in what they do. It really shows in their demeanor and how they treat their customers. Such a pleasant experience. Would 100% recommend getting your vehicle serviced here.Services: Air & cabin filter replacement, Auto engine diagnostic, Oil change
Kelsey Wooley
8 months ago
Extremely rude!!Followed their directions to pull in, then the two men made rude comments about my driving right in front me like I wasn t there. The horrible sexist actions were appalling. I left and will never return to ANY Jiffy Lube. That they could employ such rude individuals is unbelievable.
Dean Archer
3 years ago
Friendly and quick service. Professional staff. Mask use and well ventilated. Excellent work and communication regarding car needs.The staff provided excellent communication and gave me some excellent details on unique oil needs of my beetle that I would not have known otherwise to avoid issues in the future. So very thankful for that. They did not try to push additional unnecessary services on me and were a delight to talk to. Definitely returning.
Raven Nolan
2 years ago
This location is amazing!! I have avoided Jiffy Lube after several bad experiences in Redmond but I m so glad I gave Duvall a try!The guys there were so kind, helpful, and courteous. And they did a great job, quick! I pulled up for an oil change and after a thorough run through of my vehicle they had me on the road in no time.Great little hidden gem!Service: Oil change
Kamille Skinner
3 years ago
This location is under new management and they are AWESOME. Friendly, professional and super helpful when it comes to all things automotive. They don't try pressuring you into spending unnecessary money but are really honest about what things need to be done to keep your vehicle running in tip-top shape. I appreciated their candor and felt like I was just chatting with a neighbor. My family and I don't see any reason to go anywhere else from now on. Thank you!
Max Hibbert
2 years ago
Awesome staff. Michael, Andrew and Hunter were very professional and quick. They checked all my fluids and performed a diagnostic check on my battery and told me that I needed to have it looked at or that they could do it there. They told me that my CCA was low and showed me on paper. They checked all my lights and rear differential fluid and filters. They went above and beyond to make a simple process enjoyable! Definitely the best jiffy lube around!Services: Tires, Battery, Oil change
Karen Whitworth
a year ago
Super friendly and fast! Very grateful to have this team of great folks in our town. Jiffy Lube won the lottery with this crew. :) Keep up the awesome work!
Mike Mike Keller
7 months ago
Did not Tighten the oil filter. Lost three quarts of oil stained my driveway.. not far from ruining my engine I noticed I had oil everywhere.Service: Oil changeService: Oil change
Rob Holdeman
2 years ago
It was time for an oil change. i was greeted promptly and professionally by the manager. he took my info and the team guided me into the bay. my ATF and Oil were replaced inside of 30 minutes. all very courteous with strong communication and a good value for the money. the new manager cares about his crew and they all care about doing a good job for the customersServices: Transmission, Oil change
Linda Benson
3 years ago
Great team in Duvall!! Brian, the new manager was terrific and his team were equally friendly and professional as they changed the oil in my car. Definitely went the extra mile because they had to order a special filter. Now they stock them. Left happy and absolutely recommend them next time you need service. Bob and LindaService: Oil changeService: Oil change
Lacey Clay
4 months ago
They were informative and helpful. I ll definitely come back.