Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Fly Punky
2 days ago
Took very good care of my daughter's Subaru, and then my BMW. Thanks!
Mihai
6 months ago
I think he is the best mechanic in this area for European cars. A professional and serious mechanic, I recommend!
Tige Lee
2 years ago
Peter is the best!. and very honest mechanics!! he knows German made cars! if you give him time, he will fix your car issues!!! I am the witness of that. I had Benz S320 I spend several hundreds dollars on it before coming to him, he fix all my car issues. The car is 1996 but it runs great now! it make the newer Benz feel shame on the highway I will definitely recommend Peter for all European made cars. Thank you Peter for Making my classic car feel and look good!Service: General repairs & maintenance
Natalia M
4 years ago
Peter is very helpful, knowledgeable and honest. I can t rave enough about this business. BMW wanted to charge me 10k for a bunch of unnecessary work on my X5 when I took my car in for a battery change. They scared me and made me believe that my car would practically not run if the work wasn t completed. On top of that.. they blew a fuse when they were performing tests and the windows and lights died. They told me if I didn t want the work done, I had to drive the car with windows open and no lights. This is the week of Xmas 2019, when it s dark early and super cold. With Peters guidance, I finally got BMW to fix it so that I could drive to his shop and have him work on my car. Peter not only did a full on diagnostics work-up, he told me that a lot of what BMW wanted to do was completely unwarranted and not needed. Peter fixed my car at one third of the price. He gave me great suggestions on how to maximize good upkeep and I will forever be coming back to his shop to take care of my car. I m beyond happy with his work and his professionalism. He has made a lifetime customer out of me!!!
linh hoang
6 years ago
We've been taking both of the cars in our household here for the last few years for regular maintenance and repairs. Peter here is amazing. Looking for a trustworthy auto repair shop is often daunting but Peter definitely put our worries at ease. He's upfront about what needs to be done and always works with us and gives us options. I highly recommend this place!
Ewa Eva Zbien
3 years ago
Love these guys!! Took my car in at moments notice to do my brakes, did a beautiful job, no issues at all. Price was very reasonable pretty competitive in the market but the excellent customer service just topped it all off. Thank you! Will definitely be back.
Masab El-Himri
6 years ago
Very friendly guys, always take good care of me and my family when it comes to our vehicles. They are very upfront and honest, rare quality with mechanics in today's day and age. These guys will give me the "here is what you need to fix now, here is what can wait, and this you don't have to worry about for a long time". I find their prices competitive to the market but you certainly save money because they are not going to charge you for something that does not require a fix.
Don Burton
2 years ago
I've been taking my BMWs to Polonez for 3 years. As long as you're willing to wait quite a while, the service is adequate. However, after taking my 2008 BMW M5 there and waiting two months, I've finally had enough of Petr's excuses for why he can't fix my car. The man is a random excuse generator and should stick lawn mower repair.
Martin Martinson
6 years ago
Peter's team recently delivered excellent quality work by installing some accessories on my new BMW, with a remarkably quick turnaround, and at a price substantially lower than any dealership in the area. Two thumbs up!
Bee Bee
6 years ago
Please take this as a warning and stay far, far away from Polonez.We'd been going to them for over a year, taking in our cars for everything from brakes to oil changes and everything in between. We put a lot of money into their business and a lot of trust into both Peter and Vojtek.Within the last 6 months, we kind of started getting a feeling that something wasn't right. Sometimes we'd take a car in and wait far to long to get it back. Sometimes we'd get something fixed only to have to take it back again to fix the same thing. They would charge inconsistently. After replacing the brakes with them nearly 5 months ago, we took our car into another mechanic and they told us there was no way that much wear should happen on new brakes in that amount of time. We are convinced they used either cheap materials or maybe even used products.This is a safety issue and a trust issue. Despite both Peter and Vojtek seeming nice, they are a prime example of why average Joes like me can't trust the auto mechanic industry.Take your money, time, and trust elsewhere.
Tiffany Bailey
5 years ago
I had an emergency with my car traveling back to canada. I called this place right before closing and the owner stayed open for an hour passed closing! Super nice and reliable, told me what my problem was right away!! Would definitely recommend this shop!!! He also made sure I was okay to drive back to Canada with my car!! Probably the best service I ve had.
Joan Marie Van Gasken
7 years ago
Awesome shop! I had a big expensive headache with other places trying hamfisted repairs to my BMW window mechanism. This are professionals who know what they're doing! In less than a day my window works like new! FIVE STAR SERVICE.
Kazimierz Wisniewski
2 years ago
My family and I were going on a long road trip to Washington when the air conditioning in the car started to feel hot. I realized the AC was broken and I needed to get it fixed fast. The weather was going to be in the 100s so I knew my family wouldn t be able to handle the heat. I decided to stop at Polonez Automotive and Wojtek replaced the AC compressor the same day I came in and he stayed after his business hours. Thank you for saving our trip Wojtek!Services: A/C installation & repair, Air conditioning
jordan linev
7 years ago
Keep coming back 3x for my AC and its keep failing. Peter the owner has an attitude towards customers. Poor customer relations. No a reliable shop. Not at all.Finally I went to auto zone bought a rechargeable Ac my self and wella it worked and my AC still working great!!No STAR!
Morgan Hicks
a year ago
Great local business working on many sorts of vehicles. Friendly staff and easy to find location.
Mateo Palomo
4 years ago
They are both rally nice and helpful have taken a couple cars there and they fixed the problems haven't ever had an issue I have known the owner for a couple of years would definitely would come again
L C
7 years ago
Great work on both our cars, Peter doesn't push work that isn't needed. Great work at a great price! Thank you!
Ott
4 years ago
Very knowledgeable and friendly. I weant in for radiator leak, oil change, air filter and new wipers for my BMW.
Alicia J
3 years ago
Excellent place to go!! Great mechanics!! I would definitely recommend going here!! Amen!!!
David lara
8 years ago
Great job. Was quick and cudious when helping to fix my girlfriends transmission
Adam Bell
6 years ago
Amazing service, very helpful and friendly with very reasonable prices!
jay Zhang
4 years ago
Good fast reasonble price, the owner is friendly and helpful.
JEFFERY COCHRAN
2 years ago
Great experience when in need I'll be back for sure
Vakarot man
7 years ago
First time spending $700 on brakes!! Never coming here again!
# peterpaninspace
3 years ago
Great service ! Very helpful crew.
I
3 years ago
The BEST SERVICE AND THE BEST PRICE $!!! Highly recommended!!!
Nicholas Dolberg
5 years ago
Great service and fast turn around time
M. lateef Bush
2 years ago
Great honest guys
jims detail
6 years ago
Great honest Mechanics
Jakub Szark
6 years ago
Great Service!