NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Lewis
a year ago
Jack was very knowledgeable and helped me find the right wiper blade for my car. He talked me through putting it on. He was very friendly and personable.

  antonio martinez
3 months ago
I never thought i'd leave a part store a review... but Nate sure deserves it. He is wicked smart and helped me solve the problems I was having with my tractor.

  Mehoff Mr.
4 months ago
Out of all the napas I have been to this one was the most professional and helpful out of them all.

  Juston Welch
a month ago
Very pleasant every time I am in.

  Mike Ely
8 months ago
Very friendly and although they didn't carry vinyl repair kits, he referred me to AutoZone or O'Reilly's

  Linda Meadows
5 years ago
Pleasant place & atmosphere. People are friendly & very accommodating as to what I'd gone there for. Very helpful & I paid for the item & he took it outside with me & put it on my car. I went there for two windshield wipers & he only had one as their shipment comes in tomorrow so I'LL go there tomorrow & to get the other one & pay for it. He's going to hold one for me. That was Pat Davidson. He's s very helpful and nice, they all are.

  Vicki johnsonvicki7856
3 years ago
They were so helpful. They even came out to my car, looked at the part I needed, actually took the broken pieces off and installed my new wiper for me. I was back on the road again in just a matter of a few minutes. Service with a smile. You gotta love it. I love small towns. They're friendly and are willing to go the extra mile when it comes to customer appreciation. There are still businesses like this around, and people remember them when it comes time to buy their products. Kudo's to Nappa and their employees. A large Corporation with the small town friendly attitude and personal service.

  Gene Brockman
9 months ago
They were very helpful in finding my replacement tool part and lending me tools to change it there so I could be sure it was the right one.

  Michael Finch
2 months ago
Typical NAPA. They'll have the parts you need.

  KS Brooks
6 years ago
These guys are always super helpful. If I come in with a problem they are always willing to take the time to help. They have also actually put the parts on my car for me when I haven't been able to figure out how to do it myself. Always a wonderful experience.

  Connie Ludtke
a year ago
I went into the store asking for help with checking my oil I'm disabled I cannot lift the hood he came out and helped and then decided to help another customer leaving me stranded I was forced to ask somebody from the martial arts place across the street to close my hood so I could leave and I was accused of stealing oil that was out of my car

  John Stone
7 years ago
Great service! They came out to the house to install our golf cart batteries. Two years our we had a problem with one battery and Mike came out same day to fix the problem. Very happy with this business.

  Phillip Pinney
3 years ago
Had just what I needed I was looking for transfer pump. The guys in there were friendly knowledgeable of what my needs were helpful polite courteous everything you want from a business.. Definitely recommend

  k short
6 months ago
Counter help is the worst of all the chain parts store's

  Lisa Petry
a year ago
Everyone there is very friendly and the prices are very comparable to other places. Plus most of the time they actually have what you need which is very helpful.

  TJ Jewett (Teej)
7 years ago
When they weren't sure which part would fit my needs, they let me borrow the parts and just pay for what I didn't return. They were small, cheap parts, but the instant trust was unbelievable to me. If you need parts or service in a hurry, check these guys out.

  Lisa Anderson
5 years ago
Not very happy. My husband called them and asked about a handle for his vehicle. He was told they can't get it and he would have to go to pull-n-save. He called another store and they got the handle the next day. I don't think they even checked at Napa.

  Bruce Nupp II
a year ago
Very friendly employees and helpful. Michael is very knowledgeable of the parts that he sells. A+

  Jonas Coblentz
6 years ago
Chewelah NAPA is where I get most of my vehicle repair parts. Mike really knows his parts and paint, Don helps you out in his calm way and Pat livens the place up. All 3 guys will do all they can for you.

  Wayne Morgan
5 years ago
Great people, knowledgeable, friendly staff, and good prices. And get it fast, if they don't already have what you need!

  BigDaddy
2 years ago
Love this place! Competitive prices! Staff is knowledgeable! Good local people. Always helpful.

  Lisa's Magical Adventures
7 years ago
These guys are the best they worked endlessly to help me with my 72 RV their knowledge is 2nd to none and Mike mixed paint to restore the exterior and it looks amazing thank you all so much I like in KY now and still call Chewelah Napa

  Linda Wilson
5 years ago
These guys were less than helpful when I was having some issues with my car. Worst customer service I've ever seen!

  Rodney Horst
2 years ago
Not quite as good now that mike sold out to corporate but still get most of my parts there. Not too bad.

  Mary Klabenes
7 years ago
The owner of the place, and most of his employees are great and really helpful, every once in a while you'll run into one that is impatient and not very helpful, but besides that , really great place to get parts and other stuff for your vehicles.

  Esteban Fierro
2 years ago
Same review.fast.friendly...other then that Fabolous....ask they may change your ,oil.

  Nic Ray
2 years ago
Great crew! Feel bad for them though. Being forced to wear masks and be denied clean oxygen!

  Andrea Schadewitz
9 months ago
Awesome service folks there!

  Lyndon Hursh
6 years ago
Depending on who you get here service can be fast and great! Everyone is friendly and helpful!

  Luke Baumann
a year ago
Good service, if they don't have it they can get it for you.