O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cheri Lewis
2 months ago
I just left O'Reilly's in Centralia and I have to say that Wilson was amazing! I needed a new battery and Wilson installed it for me he was extremely kind and very helpful!!! Highly recommend 5 's and a full moon as well. Thank you!!

  Jared Sturza
2 weeks ago
Nic, John, Wilson and Hayden were all super helpful and knowledgeable. What a great Sunday team!

  Mick Walsh
3 months ago
I was on a last minute trip to Seattle for New Year's and onrle of my headlights went out. Jared provided great help and was very kind. Please recognize him and give that guy a raise.

  Eric lininger
6 days ago
I just left the store I don't know the guy name but did not care for the way he treated me I was going to buy more and put something back and payed for what I had he asked me where it went said I put it back looked at me like I was lying I'm not a thief and never have been but the way he made me feel I will never step in that business again I know there are a lot of people always trying to steal from business I'm just not one I'd them people he just needs to have better customer service on how to treat a honest person I know this is a long post I just had to say something

  Prankster King
4 months ago
Was able to get hard to find parts for my antique convertible

  Caitlynne Laughlin
4 months ago
Very satisfied. Taron went above & beyond while being friendly, kind & patient. Thank you!

  Randall Sortino
3 months ago
Great customer service! They are a great team!

  Christy Smith
6 months ago
Friendly, knowledgeable, and helpful staff. Clean store, well stocked inventory, good prices, and reasonable hours of operation.

  Eileen Hoke
7 months ago
Another happy ending for me with the help of the team at O'Reilly's...Y'all have all ways been very helpful .Thank you, Eileen

  Cary Williams
6 months ago
Helpful, knowledgeable staff. Easy access, usually no long waits

  merie
a year ago
Nick was so helpful! We had our alternator go out on our truck at the beginning of a big trip. He can out & gave us a hand on a 95 degree day. So appreciate your help & professionalism!

  J S
3 years ago
Tom was awesome!Very cool helping me get my parts for my truck.Yes blonde lady but I will be replacing my own hose, reverse lights, add some oil and change the air filter. I love that he did not act like I can t do things myself. We ordered the hose, grabbed the parts and got out the door quickly.Thank you Tom! Keep up the good work.

  Jacqui Silva
2 years ago
Awesome, friendly, and knowledgeable staff! My car had a cylinder misfire while passing through the area, this location had all the parts I needed to fix it in the parking lot. I was even able to borrow some tools. Great team

  Wayne Beasock
7 months ago
I happen to like o'reilly automotive what if they're very pleasant and Helpful

  Dave Kilgore
3 years ago
Sarah and Josh are two of the most helpful people I've ever met at a parts store. Not only do they actually know cars, but both of them are always going out of their way to help their customers. Going above and beyond the call of duty to serve their community is par for the course for these guys. This is by far the best parts store I've ever been to, not only for price and quality, but especially for the quality of their employees.

  Russ Harper
3 years ago
Been my favorite auto parts chain for 30 years . Since they were schucks. Still a great company and this location is spot on. Friendly customer service , clean fully stocked . A perfect encounter . Well, no topless dancing girls but you can't have everything !

  Julie Butler
2 years ago
Wish I could give it a negative. Not helpful, busy rushing us and the young man was rude. We were trying to make the car reader work. It wouldn't, your doing it wrong the fella said when we went back in. We did it again and took pictures of the screen so we could show him. Went back in, waited in line again, another man came in butted in and asked for the reader. The kid point at my hubby and said in a huff well that guy has it. He told my my hubby to give it to the other man. The employee didn't look at it, or the pictures, didn't try to help in any manor. We handed to the other man and left. These guys are a joke, this is the 2nd time we have had a bad experience. I went in for a small part. Asked at the counter. The gal pointed and said somewhere down there and pointed to a row. There was only 1 other customer. I couldn't find the piece. I needed to put a new plug on my fan to plug into the cig lighter. I gave up and left. I won't shop here again. Auto zone for life.

  Katherina Potter
a year ago
Wilson was very helpful & driving from home...turn bulb burned out. He switched it quickly. Highly recommend this store to everyone! Thx Wilson!

  Ricky Bobby
2 years ago
Same friendly outline of smile poking through the mask. Consistently helpful,polite,humble and knowledgeable. And most important they know how to and will find an answers. And you learn together. "Rock on Pancakes are almost ready"

  Ryan Dickinson
2 years ago
Great people and service. Just avoid Chris. He's knowledgeable but acts completely inconvenienced when asking for ANY advice. I just go 2 miles away to the other store on Pearl now.

  Deborah Parr
6 months ago
Good staff, friendly, knowledgeable, had what I needed.

  Annee Hilliard
6 years ago
The employees are friendly and knowledgeable. They checked my lawn mower battery, got me a new one, and helped me find the right car cover for my classic car. When they disnt have it they even ordered it next day. Great service!!

  The Bosun
2 years ago
I was in this store 3 times todayWrong part, then broken part, and the hardware was different on each part?The people behind the counter were so incompetent they couldn't give me a straight price when exchanging.When I went in on the THIRD time to get my money back I gave them the what for, and they gave me an attitude!Waste of my entire dayTearing my truck apart and putting the old parts back on it and off and on again.Never have I EVER gone thru such a hassle. And this is just brake calipers people. Brake calipers...cmonDon't bother trying to purchase parts from these incompetent jokersUnless you have all day and a second vehicle to run back and fourth to the store bc they can't do their job.Zero stars

  Catherine Cloud
2 years ago
Oh , another sure we have it , FOR RANSOM ,that means about 20 to 30 % above normal, got a older car or truck? No surprises, make sure you match up the part before leaving too! Thought you were get an electrical part? Hmm, I got a brake part! Surprise !

  Emma Ball
a year ago
Customer service is great and they're very helpful about getting what you need for your

  Jared Neibaur
6 years ago
Very helpful staff. They have a good selection of parts on hand and they seem to have many frequent customers, there were three who came in in the ten minutes I was there who the staff knew by name. That's a good sign.

  Tony Culletto
3 years ago
Customer service is non existent. They don't really seem to care that you are even in the store. When someone does acknowledge your presence they are very standoffish and rude. This has been the case several times and in several other states. Not sure why I keep trying to get parts there. Autozone here I come.

  GYPSY JIPPO
a year ago
I will be getting my parts online or going to the one by Walmart the kids that work in this building act like they hate there job and have no customer service skills they give you an attitude when they are the ones who give you the wrong part in the first place.They gave me the wrong spark plugs and made me feel like it was my fault by there poor attitude and customer service stay home if you don't want to come to do your job

  Ray Lcc
5 years ago
What I like about O'Reilly's it the way they help you IF needed. You can walk up to the counter as soon as you walk in the door and there is always a helpful and knowledgeable person there to help you. That being said, if you want to go in and browse or find what you want yourself, you dont have to worry about having a salesperson chasing you down the aisle to bother you. Anyone who has worked on cars will tell you the difference between a real parts guy and a keyboard tapper. The importance of finding a real parts guy (Or gal) can't be overstated. This is someone who knows what they are selling and knows from experience what works with what and doesn't just tap info into a computer and mindlessly shuffle parts from shelf to sales counter. This keeps customers from having to make return trips to the parts store and keeps them coming back to that store, not just for parts, but also the wisdom and experience of the person passing the parts over the counter. It's something that's gained over time and not something you can train during a new employee class. The counter people here seem to have a good dose of that knowledge and don't mind taking the time to share it with you. That's what keeps customers loyal.

  C7 Miller
4 years ago
Great team, the very polite and beautiful blonde lady was very helpful. Got what I needed and back on the road again. Thank you so much. She's the pretty one that's very nice :)