Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Anderson
7 months ago
Had my A4 worked on and spent a good amount on it. The new timing belt failed which caused enging damage and not worth fixing. Beau stood behind their work and gave credit towards purchase of a car he had for sale. Stand up guy and way to do the right thing! I'll be returning for work on a TT we have. If you have an Audi or VW, this is the place to go.
Hugh Bowman
4 years ago
Very dedicated and hard working. They put my engine together practically from scratch after other parts replaced which they replaced. VW Passat runs awesome
Joseph
2 years ago
I had a list of issues my car needed addressed, brought it to Beau and the boys and it now runs like new! Friendly, fast, fair, and professional! Thanks Beau!!
Ally P
2 years ago
Be careful doing business here. After buying an Audi here Beau gave us 30 days to bring it in if there were any issues. It lead us to feel confident purchasing here because most places don't do that. With in a couple days the power steering went out, leaking and all. When my husband contacted him he refused to fix it...Very shady and unprofessional to go back on your word. Proceed with caution when buying here.On another note they did a nice job fixing the AC and that is the only reason for two stars...Service: A/C installation & repair
Miss Parker
2 years ago
I have a 2003 Audi A4 that was overheating and asked them to check it out. Had AAA tow it there, they "diagnosed" it and said $5,000 to fix the water pump, thermostat and reset timing!!! I don't think it's worth putting $5,000 into considering I can buy a whole new car with that. My husband called them 2 days after and let them know AAA is going to pick it back up and they say what about the bill. What bill??!!! No prices were EVER discussed! They said its $200 for "diagnosing" what was wrong with the vehicle. My husband then text the shop owner saying prices and such were never discussed, so owner calls my husband ranting and raving saying get your POS off my property by 4 o'clock when we close. Hangs up and texts saying if it's not gone today then I'm gonna start charging storage fees and your vehicle will not be available in front of my shop until you pay me my money!!Obviously there customer service is garbage!
Cindy DeMonbrun
a year ago
The worst experience ever! They were to repair an oil leak in my daughter s car. They wanted $5000 to do so. Gave them $5000 cash and when we got the car back it was still leaking oil. Took it back and they said it was a different leak and wanted to charge for looking at it. $5000 later the car still burns and leaks oil like crazy!
quentin phillips
2 years ago
I brought my A-4 in for an oil leak. They replaced the oil pan for $1000 and I brought the car home. It still leaked oil. I brought it back and they did additional work for $300. When I returned home the check engine light was on and the oil leak was worse. This place is not recommended. They refused to refund d the money I paid for the second job. Avoid at all costs.Follow up: I had the car repaired at a reputable service vendor.The VC gasket repair was done unnecessarily.The transmission pan was damaged. Fixed and the car is running fine. Please note this shop has no lift to inspect your car professionally. Further Follow up: When the new Valve Cover (VC) was installed Audi Here pinched or cut the VC when installing it. Photo attached. Just negligence all around.Service: General repairs & maintenance
Samuel Small
3 years ago
My Audi broke down suddenly. I was able to bring it into their shop on Monday of last week and they fixed it all up within a few days. Even working after hours to expedite it for me as I was heading out of town that Thursday until Sunday. They ended up being sent the wrong part so they couldn't finish it before left but they did drive my car back and drop it off at my house, leaving ny keys with a family member.Bo was super helpful and knowledgeable. He showed me what caused my car to break down, traced it back to its source and fixed it all so it wouldn't happen again.Yesterday I brought it in for an unrelated oil leak, they got it all fixed by today and even put multiple guys on it so it got done faster, saving me money.I'm super happy with my experience going through them and I will continue to use them for any other issues I may have with my Audi.
J C
2 years ago
I went to this place blindly. I had issues with my car and Bo was amazing. He fixed the problem with my door on the spot! I stopped back by for another reason and he was so very nice again. Today I called him regarding a tire issue and he was so pleasant and helpful! This place is remarkable and I recommend it to everyone. They are extremely knowledgeable about their specialized car repair and very rare excellent service!!!
THE MANN
a year ago
Called on Tuesday for a appointment on Wedsday June 22, 2022 at 10 am. Was early and door was locked. Called and supposed Beau was in Porland getting a part. Asked to be called back when he got almost to Centralia so we could meet up. No phone call. Called twice since last being Friday the 24th.. Now everyone needs a appointment with someone that don't keep appointment....found a better car machinic any ways that keeps there appointment. AVOID ...
The Amazing Life Of Chris
2 years ago
I found Audi here from an Audi Facebook group Beau. Helped me out with replacing my driver side window regulator that stopped working in rainy Washington. Very nice military friendly!!! I would recommendService: Auto glass repairService: Auto glass repair
Jackie Jones
a year ago
He does great work! Never let me down so far, honest and good prices!!! I bought my Volkswagen from him Tiguan. Great car
Joseph Rasmus
2 years ago
Beau, the owner, was a friend of mine. My car was vandalized at his shop, he took months to do repairs, then made a 3 way deal, I was supposed to get a VW, my other friend was getting my Jeep and Beau was getting his house repaired by my other friend. House fixed, Jeep signed over to other friend, but no car or money for me!Services: General repairs & maintenance, Auto engine tuningServices: General repairs & maintenance, Auto engine tuning
John Wilson
2 months ago
Arrogant, poor service, and they really do not care about customers or potential customers. Terrible!!
Michael Janish
3 years ago
The owner is a very knowledgeable and all around great person to work with. If you have any issues with your car, this shop is definitely the place to go.
Jacob Bies
4 years ago
He is very fairly priced. Quick, extremely knowledgeable. He makes sure every little piece goes back where it came from. Couldn t ask for more!
Clara Walley
5 years ago
Just Awesomeness!!!! PROFESSIONAL KNOWLEDGEABLE EFFICIENT GREAT FRIENDLY CUSTOMER SERVICE THOUGHTFUL OF CUSTOMERS PROBLEMS-NEEDS-TIME FLEXIBLE AVAILABILITY REASONABLE PRICESLIKE I SAID....JUST AWESOMENESS!
Kitherine Vuella
3 years ago
The guy is a compulsive liar and will tell you that you need stuff you don't need.
Kaida Belmares
2 years ago
Amazing place, took care of my car with no hassle
Eddie Bailes
8 months ago
Young man is going to be good.