NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dennis R�ggs (D-R�gs)
3 months ago
Very helpful and respectful people. Have my favorite brand of oil and cleaners and have accurate online stock.

  Andres Ibarra
a month ago
Enter by the sideways of the bldg.under construction but it's friendly and compared to 1/2 of auto parts it's confidential they're selling you what you need

  Adrian Foster
2 months ago
Didn't receive any help when looking for parts. 3 people up front laughing and joking rather then helping customers

  X X
6 months ago
BJ the Burien store Mgr is a true professional. She is a good example of how to provide customer service.

  procatiu
4 years ago
Super helpful, knowledgeable staff found my hard to find parts for my car.

  Anthony Campione
7 months ago
They had the parts I needed and got a sweet hat for a dollar.

  john stone
a year ago
When I first walked in, I noticed how organized and clean store was. The friendly associate quickly located the part I was picking up for a friend. Before I knew it, I was back in my car and off to deliver the part to my friend. I would shop at this napa again ..

  Joe Kupferling
4 years ago
They attempted to return an item that was bought at another store across the state. Did the best they could but I had to go the extra mile with the other locations to get to the end result. Some more education on how to deal with the accounts system is warranted, but otherwise they did as much as they could with their abilities. I'd still go there.

  Maria
2 years ago
This small auto service save me!The only place open on Sunday.Fast efficient, honest super friendly.Robbi, great costumer service. Tire problems on a day no is opened is a huge helpThank you!

  Tihruytssgjjvsavcxtbvhj
3 years ago
Colin is the most helpful and kind person I've encountered at ANY auto parts store! He answered a few questions, knew part numbers off the top of his head, and was generally a 5 star employee!

  Ryan Minnick
2 years ago
Just went to napa and Karen hepled me and was awesome thats right I said there is finally a good Karen. She had amazing customer service and went out of her way to find me the parts we needed.

  Samuel H
6 years ago
Napa tends to have more parts available than most suppliers, which is awesome. I've used other locations numerous times and have always had a good experience. Unfortunately, the employees who answer the phones here in Burien are 9 times out of 10 short, disinterested and slightly grumpy sounding. I have dealt with these attitudes miltiple times with several different advisors. This is Definitely is not a welcoming experience and I would recommend other stores over them if you care about the quality of customer service. Which is a shame because I like Napa as a company.

  Troy Sturtevant
5 years ago
Napa is one of the best auto parts stores around. This Burien store offered me the right parts, at a very competitive price, and with top notch customer service from the friendly folks behind the counter. Will I be returning in the future? Yes.

  Dale Janssen
3 years ago
I aways get my automobile repair parts at the Burien NAPA store. Lester is extremely knowledgeable and I am confident in his ability to provide the highest level of customer service.

  Vivian Sargent
a year ago
Great deal on my part - half what advance chatged - extremely helpful stuff! I'll definitely come back here

  Dave Stein
11 months ago
Horrible service the new manager is the worst. Do yourself a favor go somewhere else.

  Paul Meyer
a year ago
A for effort the ladies in the morning tried really hard to find a blinker light for my fuso box truck gave over 110 percent of trying to locate on for us I give them 75 stars

  Marilyn Munn
a year ago
Took them 6 days to figure out they could not get the part I needed. The manager was very concerned this had happened.

  Jakob Shank
3 years ago
I called and spoke to Will (in Burien), he went out of his way to help me find what I was looking for. Greatly appreciate such high level customer service!

  William Roth
6 years ago
Everytime i go here for supplys or ask questions, there not helpfull, lied about not having parts till i insisted they look for them. Staff here is lazy and igorant with the wrong attitude. Napa is a great store, but this one here is lacking.

  Michael V
2 years ago
Very friendly and helpful the manager is funny and talks to u one on one which is pretty nice

  Joe Sunde
3 years ago
They didn't have what I needed but he sent me down to the Renton main store They didn't have what I need it either even though he told me they did waste of time

  Mary Orrell
5 years ago
They did not have the part I needed for my older car but they got it in within 3 hours. The other place takes a full day or more.

  Otter Grotto
2 years ago
Very friendly staff, great service, and, they ALWAYS have exactly what I need!

  Barry Stonehocker
6 years ago
One nappa guy ordered me new gas cover when other broke. Came into get it months later new guy woundnt honor what I was promised

  Bella Official
3 years ago
Napa Auto Parts in Burien is way cool this place will help you get your vehicles back on the road #love

  James Hamer
2 years ago
Called them . Ordered parts . They said parts were there . Went to get them . They couldn't find them !

  Becky Price
6 years ago
The men here are very helpful and they have a wide variety of in stock items.

  Steve Moloney
2 years ago
Worked with me to locate hard to find parts for my Antique Motorhome.

  CJ NWFleet
3 years ago
I do business here practically everyday and they always treat my business right.