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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Hanna
3 weeks ago
Adam winched my truck out, which was hanging over the edge of a narrow drive above a steep embankment. His service was fast, friendly, and reasonably priced. Thanks, brother!
Matthew Banti
4 months ago
Adam arrived on time and quickly had my vintage vehicle extracted and on the flatbed. Everything went smoothly and I am appreciative of his professionalism. Highly recommended!
Tim Doug
5 months ago
Adam is a god send. Helped me get my car back from a minor fender bender in a parking lot that slashed my front tire. Even help put on the spare when we got the car back to my house and added air to it..Best service I have had from a Tow company ever!Services: Car towing, Tire change
Marie Pitts
7 months ago
Would absolutely recommend this service. We called Safety Auto Towing at 10pm and the truck came out within about a half hour. The operator, Adam, was friendly and very kind to us. We had planned to have our car towed to our apartment then would have found a way to get it to a mechanic in the morning. Adam offered to do the repairs on our car as well and save us a second tow. We said yes and he let us know that he would have a quote in the morning. We had already called an Uber for a ride home, but he waited until our ride showed up to make sure we would get home safely.The next day, Adam had our quote, ordered the part (alternator), and had it installed/the car ready for pick-up by 6pm. His prices were quite comparable and this company could not be beat for reliability and professionalism. Of note, even after we had paid for service, this guy was still fixing things on our car. My armrest closes and my trunk opens now, free of charge. Many thanks to Adam and everybody who was involved in fixing our car. You are all so gracious and really helped us during a stressful week.
Kristin Seo
a year ago
I don't usually write reviews but had to because Adam really went the extra mile (literally) for my family! It was late one night when my car randomly broke down. I needed to get it to the shop asap and so called at least 5 different towing companies who claimed to be open 24 hours-- but, they either didn't pick up, asked for an outrageous price, or sounded unprofessional. Dejected, I finally called Safety Towing and to my surprise, Adam picked up right away and was quick to give me a fair estimate as well as his estimated time of arrival. From then on, the rest of the night was smooth sailing as Adam took incredible care of us and our car!As I said in the beginning of the review, I actually caused an inconvenience for him because I didn't tell him ahead of time that my family would also need a ride in his tow truck. He had brought his big dog with him and actually obliged to go back to his house to drop off his dog so there would be space for us to ride with him. I felt so bad, but Adam was genuinely happy to help us throughout the whole process! He was very hospitable during the car ride and made sure we were comfortable temperature wise and also offered water, chocolates, and wonderful conversation! Most importantly though, he was a SAFE and skilled driver. My family and I felt very safe riding with Adam and I highly recommend Safety Auto towing if you need a trustworthy person to help you with towing and roadside assistance!Service: Car towing
Kori Flynn
a year ago
These guys were great! Blew a tire on my 32 ft horse trailer with my horse in it hours from home. Came out in less then 30 min fixed my tired and I was back on the road.Service: Tire changeService: Tire change
Bob Hardie
a year ago
After 3 days of AAA refusing to tow my daughter s car after her tire blowout, I called Adam and he came out quickly and took her car to the BMW service department. Highly recommend his service.Service: Car towingService: Car towing
Katie Lindblom
2 years ago
Very friendly and helpful service. Knew vehicles well and how to troubleshoot issues. The whole towing process went smoothly.Service: Car towingService: Car towing
Kimberly S M
2 years ago
Adam saved me at 10:30p in the pouring rain as I was stranded on the side of the road after running out of gas. He was super friendly, took the time to follow me to the gas station to make sure I got there safely and even gave me a great deal. Class act fellow and would gladly do business with him again. Highly recommend!Service: Fuel deliveryService: Fuel delivery
B J
a year ago
Adam is the best guy. He came to my place to tow my car within 30 mins. It is much faster than the roadside assistance provide by my insurance. He also fixed my car problem in a day during weekend so I can drive my car next day. Also, after fixing my car, he drove the car to my place without extra charge. I definitely recommend Adam for any service related to towing and car repair
Justine Wylie
9 months ago
Wonderful experience - In todays world it s difficult to find good, honest and hardworking business that aren t out to cut corners or take advantage of people. Happy to support a family run business who knows the importance of those things. Thank you so much.Service: Local haulingService: Local hauling
James Barthelme
2 years ago
Late night two tires were popped and he said he could patch them but based on the damage it would be most safe to get it repaired by a shop...I thought it was fishy..... but the shop said the damage I had on both of my tires was not safe to drive on more than 50plus miles (run flat) so the tow truck company did right by me versus just making a quick buck. Very happy with their service.
3 years ago
*DO NOT CALL THIS "COMPANY" FOR A TOW*This company is a scam. The company is pretty much run by one person (named Adam). They will call up unnecessary workers to work a job that can be done by one person and take longer than needed. You will be charged $75 per person per hour working that job. The flat rate for the tow truck(s) they use is $275 per hour. Then there is the fee of $350 for just going out to you per truck. They will charge you for the time you call, until the time they unload your car from their tow truck to wherever. (most likely to his office or base because they'll take your car if you can't pay their outrageous bill) Adam told me that he took 3 hours from the time I called, to arrive, tow, move the car about 5-7 miles to his property, and then unload it. Talk about efficiency. When they tow it, they will call each other and act like they have another vehicle to tow to rush you into making a decision. You have to schedule a time to pick up your OWN car. I had to wait more than an hour past my scheduled time to talk to him. Local towing companies in Bothell will give you an estimate quote of around $100 - $180, his bill for me was over $2,300. Attached is my bill from him.
Alley Lek
2 years ago
Adam was great. Good guy. I was stuck on I-405 during rush hour; I called 2 other tow services and they turned me away. He was able to help me and was quick about it. Call here if you need a tow.Service: Car towingService: Car towing
Lauren Speller
a year ago
Great customer service. They were slammed when I called so it took a little longer than expected but they were worth the wait! They were nice and and apologetic about the delay. They also were willing to do go above and beyond to help. Will be using them again next time this happens!
Jennifer Nolan
2 years ago
I should have posted this review a month ago - so sorry!Adam. This guy. Five stars. All the stars. Needed to get to work in Seattle extra early so my dead battery was not the preferred start to my day. I called AAA and they said they'd send someone but that "the local office was closed and it would be at least an hour before it even -re-opened, let alone get someone out to me. Normally, AAA does a great job but "at least an hour" just to get someone dispatched was definitely not on my calendar. I started Googling and found Adam. He got to my place in under 20 minutes, jumped my car immediately, and then circled back when he heard me crank the engine (because I tried to start it a second time after getting back in my car, having forgotten that it was already running). :-/I wholeheartedly recommend Adam and Safety Auto Towing. I particularly appreciated his approach as I was standing outside alone... a woman by herself... in the dark... not the ideal scenario. He drove up slowly when he saw me, flashed his truck lights to "identify" himself, and was courteous and professional. He even let me know that I could be reimbursed by AAA for his charge.Like I said, all the stars.
Vanessa Mae
a year ago
It s have been 6 months the first time they helped me. I ve been busy but now i can tell you why choose them? And i tell you what. They helped me so much! With the financial issues going on to everybody s life, giving the fact with this pandemic happening they totally understand and negotiate with you to the lowest price they could to help you out and at the same time still giving an A-1 service! You guys are the best!Service: Car towing
Cindy Ayala
3 years ago
Adam towed our family truck and he did a wonderful job! Very helpful and reliable. I will be recommending his services to all my family and friends, and will be using his services for any future need.Service: Car towingService: Car towing
Evelina Plutenko
2 years ago
They picked up the phone very fast while every other company around was going straight to voicemail around 9:30pm. My insurance company sent someone my way and then their website stated they are having a difficulty and to check back later. Almost 2 hours pass and I they are still having technical difficulties . That s when I call this towing and they got to me really quick.Service: Car towing
Lenny Rice
2 years ago
Adam was very professional and treated my truck with the utmost respect. He was very knowledgeable, helpful and courteous. I will use him again and recommend him to others.Service: Car towingService: Car towing
Adam B
2 years ago
Adam came quickly & towed my car. Excellent customer service, polite & respectful person. I highly recommended to use him.
Engy Elsagheir
a year ago
I really like this one, he helped me a lot. It was fast, he came in in 20 minutes. The guy was really nice!! I recommend this one for anyone. Thank you for your help once again.
brzy tim
a year ago
I got towing service last week and I pay by credit card but they charge me twice. I call them but no answer. Now I go to my bank. the muslim guy he is really bad. Don't give ur card for himService: Car towingService: Car towing
Bradley Easterling
a year ago
These guys are prompt, kind, professionals who went the extra mile not only to ensure my vehicle was ok but made sure I was ok. A terrific classy team. Service: Special vehicle towingService: Special vehicle towing
Vik Vik
a year ago
Very friendly and quick service. Honest and dependable folks. Gave me great advice on car maintenance.Services: Car towing, Tire changeServices: Car towing, Tire change
Mike Stokke
2 years ago
Arrived very quickly. Very friendly and helpful in towing to location. Since it was late evening, driver made sure I was taken care of before leaving.Service: Car towingService: Car towing
sanaa manssr
2 years ago
I have a 2 years old babe I was unloading stuff out of my car and the car door closed and the car was locked and I was very scared that my kid is in the car so I called safety auto towing and told them the Situation and Adam was the first Road side assist guy came and he unlocked my car and he helped my out unloading the car and he Advice to me for next time what to do in Situation like that thank you so much for coming out fast and thank you so much for the AdviceService: Car lockouts
fahid fahed
3 years ago
I just got my car picked up by Adam he was very quick to Respond to my call came exactly at estimate time that he gave me he was extremely professional and friendly he took the time to load it up as if it was his car definitely recommend him to anyone looking for a tow no need for long waiting time he is quick to get to you thanks Adam
David Barrientos
2 years ago
Outstanding Service. Very attentive and professional. They did everything to help me out. Thank you Adam and fahed.Services: Battery service, Car lockoutsServices: Battery service, Car lockouts
Kids jean tv (Jr Jean)
2 years ago
Thank yo so much for the tow it was the hat experience he came fast his truck was very clean. recommend for next time