Caliber Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Maggie Maloney
2 months ago
I had repairs done on my car at the Mill Creek location. The staff were very helpful and friendly. They kept me informed on the repairs and their work was excellent. I would definitely recommend Caliber Collision!

  Chelsea Casey
2 months ago
They did an amazing job restoring my car after an L-bone collision to the back right end of my brand new minivan. I can t even tell that it had been hit prior. JD was amazing at communicating progress! They even finished it a few business days before the estimated finish date so I didn t have to wait over the weekend. Job was bigger than I had expected but definitely glad I went with them! I would recommend using them!

  Kristyn O'Connor
5 months ago
I received exceptional care and service at Caliber Collision. Communication was two way, timely, informative, and responsive. JD was the best and even made it possible to get my car a little earlier than expected so I didn t have to manage transitioning from a rental with kids and car-seats. The repair work was excellent, my car looks brand new. The interior was also cleaned/detailed and also looked like new; a nice surprise. I was exceptionally satisfied with Caliber and highly recommend them.Services: Painting, Body & Trim, Welding

  Hesam Sharghi
a month ago
After experiencing an accident with my Honda Civic, State Farm recommended this place for an estimate.Unfortunately, my experience was far from satisfactory. Initially, I had to make several calls to secure an appointment, only to be given one for a month later.Upon finally attending my appointment, I was informed that they were unable to repair my car and suggested I seek assistance elsewhere. The staff's demeanor was notably rudeThe staff's demeanor was notably rude, and I was informed that due to a 15-minute delay, I would need to schedule another appointmentDo yourself a favor and look elsewhere for sure.

  Dana Cartwright
6 months ago
This business was very very awesome. They treated me like family kept me highly informed of every little detail being made I will definitely recommend to all my friends and family. I can not speak enough about the good job this company had done. This was the first car I ever bought brand new and it got hit and they made it look brand new all over again, thank you again caliber collection. You are awesome.Service: Body & Trim

  Mike Wade
a month ago
JD communicated throughout the whole process. Always available when called or visited the shop. They got my truck done a week earlier then projected. Great crew & Shop, I would definitely come back but I hope I won't need to. Lol

  Tad Goetz
2 months ago
This company's near 5 star rating is well deserved. We brought our Subaru in to the Bothell location after a relatively minor accident; some damage to the right front, but not extensive. They fixed it within a week, and not only did they fix it but the car drives better than when we brought it in. It also looks flawless.

  Gloria Chiu
a month ago
First time using this shop for car repairing. All the staffs were very nice and knowledgeable. Constantly text messaged for the process. Mckenzie betts was very detailed and cared about my car. She even noticed rear car doors don't have door guard and she installed for free. The car even ready way sooner than the estimated date. Thank you.

  Simone G
3 months ago
This team is FAST and super helpful and kind. I was expecting to rent a car for 2 weeks, to my surprise, this team was able to repair my car within days! Located right off of Bothell-Everett highway and super close to home. Will be using this service again and recommending it to others

  Rian Takahashi
2 months ago
Caliber collision were great from beginning to end. They kept me informed every other day on their progress and even finished the job earlier than expected. I highly recommend this place. Customer service was both friendly and professional. Thank you guys!

  Jessica Kay
a month ago
We were taken care of by Kalen, who sent regular text messages as we waited for the van to be done. At one point, something didn t go quite right with the paint curing, so they took a couple of extra days to fix it and do it right. We have worked with them a couple of times and their integrity and communication is top notch!

  Steffanie H
5 months ago
JD was awesome at keeping me informed about my cars repairs and even gave me a heads up it may take a while. But He was able to deliver my car to me almost 2 weeks early! My car was clean and looked brand new when I picked it up! I will be using this shop for any future work I need! Thank you guys for providing a great experience during a sh!tty time!

  Carlos Roberto Arias Ar�valo
a month ago
The service at Caliber Collision is outstanding. The quality of the repairs went above and beyond my expectations. On top of all the service was awesome. I definitely recommend Caliber!

  Jo and Tony MacKAY
3 months ago
Unfortunately I have had the opportunity to use Caliber a number of times. My experiences there have been extremely positive. Either everybody who works there really likes their job or they know how to pretend like they do. I just wish people would stop hitting our car. Maybe we should have not had a sort of brown bronze car and should have made our selection of color orange?

  Skip Fuller
a month ago
I have had several vehicles serviced at Caliber Collision. I have always been satisfied with the service. I would not take my car to any other repair facility. I would recommend them to anyone who asked.

  AJ
a year ago
My front bumper was damaged. Kalen at Bothell CC had my car fixed. He and the auto techs were able to get me in quickly on a cancellation and had my car back to me in 3 days. He is professional and communicates well throughout the process. I highly recommend Kalen and the auto techs at this location. Excellent customer service and the business is run very well.

  Jesse Quintero
7 months ago
I had an exceptional experience at Caliber Collision! From start to finish, their professionalism and dedication to quality service were truly outstanding.The team at Caliber Collision went above and beyond to ensure my car was repaired flawlessly. They communicated with me every step of the way, providing updates and answering all my questions promptly.Their technicians are highly skilled, and the results were remarkable. My car looks as good as new, and I couldn't be happier with the outcome.I wholeheartedly recommend Caliber Collision to anyone in need of automotive repairs. Their commitment to excellence and the level of care they put into their work make them stand out. Trust me; you won't be disappointed. Give them a visit; you'll thank me later!Kudos to the entire Caliber Collision team for a job well done!

  Lulu Larson
2 months ago
I couldn't be happier with the service I received. The staff is professional friendly and knowledgeable They took the time to answer all my questions along the way. if you're searching for a trusted place I would highly recommend Caliber Collision in Mill Creek!

  Allan Y.
5 months ago
The staff at Caliber Collision at Bothell are the best. The estimate given to me was accurate and the work was completed on time. The quality of repair is a 10 out of 10, and I am crazy about detail. The best customer service provided by any auto body repair shop. Bravo Caliber.Services: Painting, Body & TrimServices: Painting, Body & Trim

  ColorPsych
6 months ago
My experience with Caliber Collision has been outstanding.I found a wonderful body shop I can trust. I found a reliable and detailed auto body shop. My auto body repair was great. I am a life long customer. Thank you very much.Service: Body & TrimService: Body & Trim

  wade S
2 months ago
They were a very communicative and professional team. My car was done ahead of schedule and looks like new. Great job Bothell WA team!

  Eric Anderson
2 months ago
Car was worked on quickly and plenty of updates throughout. They went out of their way to repair any issues they found. Good customer service from JD and everyone else I interacted with.

  An Xu
3 weeks ago
Sent the car for repair on 12/2023. The estimate date has been delayed for 3 times. Now it becomes 5/2024. It's a joke. I wonder if it will ever be repaired.

  Craig Bock
5 months ago
Caliber was amazing. Took care of my Durango body work and lift gate damage professionally and quickly with on going status updates. Thank you very much. The rig is new again!!!

  Kailyn Brown
6 months ago
I highly recommend this shop! We were able to schedule repairs a few weeks out vs months at other shops. We worked with JD and he was very professional and helpful, made the process with insurance painless for us. We will use them for all of our future needs!

  Charmaine Eppler
a week ago
Caliber has done repairs to several of our vehicles over the years, they are responsive, professional, friendly and very clear with their estimates. We don t take our vehicles anywhere else for body repair.

  Susan Rao
8 months ago
Wonderful experience. My car looked great again. Damage completely fixed and wonderful staff who were always courteous and answered all my questions. I also appreciated their help with rental car. They made the whole process as painless and easy as possible. Highly recommend.

  Robert Hughes
2 weeks ago
Fast, courteous, and completed before the estimated date. Always kept me updated on progress. Great service, highly recommend!

  Shannon Elam
5 months ago
THE BEST place for all your car repair needs! Exceptional, competent team. Professional in every way. And they guarantee their work 100%!Services: Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, WeldingServices: Steering & suspension repair, Painting, Auto engine diagnostic, Body & Trim, Welding

  Emily Bonnichsen
11 months ago
I recently had the pleasure of visiting this Bothell's Caliber Collision, and I must say, I was thoroughly impressed with the service I received. The staff really went above and beyond to ensure that my experience was top-notch.First and foremost, the staff's customer service was exceptional. They were friendly, approachable, and eager to help with any questions or concerns I had.However, what really stood out to me was how dedicated Mackenzie was to getting my car ready for the weekend. Despite the fact that it was after closing time on a Friday evening, she stayed late to make sure that my car was ready for me to take home. This level of commitment is truly rare in today's fast-paced world, and it made a huge difference to me.Overall, I would highly recommend this car repair shop to anyone in need of quality service. Mackenzie's exceptional customer service and willingness to go the extra mile truly made all the difference. Five stars all around!Service: Body & Trim