Bothell Toyota Specialists

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bennett Park
2 weeks ago
I ve been taking my 03 Sequoia to Bothell Toyota for a few years now. I do minor work myself now, but the team has always been professional and transparent with me regarding any work they do on the car. I ve never had any issues with them and they always do a great job.

  Phil Jamora
3 months ago
Some good, some not so good.I ve taken my vehicle here before for regular maintenance which was good.They were able to diagnose a wheel bearing issue with my car. After replacing the wheel bearing, they failed to properly torque down the brake caliper bolts causing them to back out on my drive home. Almost got into an accident with the brake failing on the drive home but was able to park safely.They owned up to it, had my vehicle towed and issue corrected in a timely manner. However, I cannot recommend this place because of this mistake which could have ended a lot worse for me.

  Bruce Fyfe
a month ago
These guys are the best. While they specializ in Toyota they do service other brands. I trust them so much I take all my vehicles there. They serviced my FJ between 2008 to 2022 and now service my Tundra.I did all my services on my FJ with them after the factory services expired. It ran for 14 years and 320,000 miles on basic routine maintenance (oil changes mostly).They provide very good estimates on time and parts and have things ready when they say they will. Their expertise and accountability are rare today.Totally recommend.

  david croutworst
2 weeks ago
Went to Bothell Toyota Specialists for the first time yesterday and had a great experience!! Friends of mine have shared the great experience they had there in the past and yesterday I see why. Thanks Bothell Toyota Specialists for the great experience yesterday!!

  Eva Dedegkika
8 months ago
This was my first time I went there for oil change. After my oil change I made an appointment for the front brake service. They did both great I'll go there again when I need work in my car. Great people.

  Jonah Keegan
2 weeks ago
Fantastic service for Toyota autos, I have been a loyal customer of BTS since 2013 They help me keep my Prius on the road, and I am very grateful to be car payment free

  Ryan Kuhlmann
6 months ago
These guys were recommended to me by Torfab and I couldn't be happier with their work and prices and timeliness. Wish I had found them sooner! Anyway, I highly recommend them for anything Toyota or Lexus related. Give em a call!Service: ExhaustService: Exhaust

  Vito Valenzuela
8 months ago
I took my 2014 Lexus ct200h here..I was having a rough start with a knocking sound. I brought it in twice once to check for an external leak and The second time I had to bring it back because they told me I had to leave the car overnight so they could check it in the morning for a head gasket leak. I was also told at this time if it was a head gasket leak it was a better option to just replace the engine with a used engine and that would cost about $6,000 to $7,000. I personally didn't like this was their go to so fast. Especially because replacing it with a used engine that engine would have anywhere from 40 to 100,000 mi and who knows if the head gasket on that engine is good or bad.The second time I brought it in I brought it in in the morning and instead of the car staying overnight I guess they checked it called me back a couple hours later and told me it did not have a valve gasket leak. They did tell me that it was leaking at the catalytic converter which they could fix for about $190 by diverting it around some sensor.I opted to not do this.These two visits were one price of $90I decided to take it to the Lexus dealership where they confirmed it did have a head gasket leak and three cylinders were misfiring from the leak.This cost almost $300 but they were able to tell me within 1 hour.Lexus has given me a price of $6,000 to replace the head gasket I will be finding somebody to do the work but it will not be Toyota specialists because I do not believe they are specialists.If a company cannot find a head gasket leak what else can they not find?

  Richard Runge
3 weeks ago
The staff here are friendly and knowledgeable! Turnaround was quick and excellent communication throughout.

  Pi Chartbanchachai
a year ago
I am beyond thrilled to have discovered Bothell Toyota Specialist for my car repair and maintenance needs. After years of dealing with dealerships on the east side, I've grown tired of missed appointments and long waits. I recently took a chance on this shop, and I'm glad I did!Right off the bat, the staff at Bothell Toyota Specialist were a breath of fresh air. They were honest, transparent, and upfront about the costs and work needed on my vehicle. I was pleasantly surprised to find that their pricing was significantly lower than the dealerships I had been using.In terms of timeliness, Bothell Toyota Specialist truly stands out. Not only did they manage to fit me into their schedule promptly (i.e. next day!) but they also completed the job a few hours before the estimated time! I was able to pick up my car earlier than expected, which was a huge relief.After my fantastic experience at Bothell Toyota Specialist, I am officially a big fan, and I will definitely be a regular customer from now on. If you're looking for an auto repair shop that values honesty, timeliness, and fair pricing, look no further. Bothell Toyota Specialist is the real deal!Services: Auto engine diagnostic, Brakes

  Blake Nelson
2 years ago
I've got a 1994 4Runner and these guys treat her well. The only place I'll take her for repairs and maintenance. Really happy with my experiences here.

  Alexandra L
4 months ago
The only place in the area that gave me an adequate price for brake pad replacement, and good service. Thank you!

  Zane Webb
10 months ago
Very polite, patient, and thorough staff. Very reasonable diagnosis cost and they went above and beyond to try and locate the source of the issue.Note - They do not do exclusively Toyotas. I brought in my Nissan Frontier and they still looked at it for me.

  be. play. doubt.
10 months ago
This has been my shop for a few years now. I had a 2015 Scion FRS, 2014 Sienna and now a 2009 Nissan Cube. I still price shop from time to time when doing more major service and repairs but they are always happy to discuss why quotes may be different and I generally trust their word and their work.

  Balaji Boggaram
6 years ago
If you are specifically looking to change a battery, stay away. They rip off by marking up prices for batteries at least 40 percent of original price.

  Chelsea B
9 months ago
Quick service! Great communication. Highly recommend. Got quotes for other work that needs to be done as well and would trust them with my car!Service: Auto engine diagnosticService: Auto engine diagnostic

  Tasia Pele
a year ago
I was able to get a basic diagnosis over the phone for a battery issue in my prius. They were able to turn around the fix quickly and effectively, for a very good price. They charged about half of what the dealer wanted. Definitely recommend!

  Brian Holland
2 years ago
Extremely knowledgeable and helpful. My car had a serious oil leak and they worked hard to get it done on the day they said they would (even working past the time they're supposed to close). I know many other mechanics would've pushed it back at least another day.They kept me in the loop and didn't charge me for anything unnecessary. Highly recommend for anyone who owns not just a Toyota, but any Japanese made car.

  Chad Peruchini
a year ago
Honestly one of the best shops I know been a customer of them for years one time I was low on transmission fluid they topped me off for free!!!!! Just today I needed a clutch bled and what do you know they help me out for a killer deal this shop is amazing they know exactly what they're doing. I highly recommend them I drive a 2011 Subaru WRX they're one of the only shops I trust to take it to.

  Steve Ewing
2 years ago
Very friendly and helpful staff. I worked with Hing and Yi. They communicate well and are honest. They didn't charge me for a part because it was still in good working condition which saved me $50. They ended up fixing my brakes at the same time as the 120k service. Nice not to have to do two separate repairs. Will bring my Toyota back to them for future repairs.

  Japneet Kohli
a year ago
The mechanics are honest and honor pricing matches from old estimates even though they raised rates. For my car, their diagnosis was incomplete and it ended up setting me back by over $700 more in parts over and beyond what was originally estimated. For their failure to diagnose correctly, however, they waived all labor fees for the extra parts that needed to be installed.

  Michael Ballard
2 years ago
Based on previous experiences with auto shops, I just appreciate that they don't mess my car up and actually fix stuff that needs fixing. Been taking my prius here for servicing for a couple years now and am always left satisfied. I feel that I can trust them with my car, so 5 stars from me.

  Troy Reynolds
2 years ago
They were quick and easily available to assist and service our vehicle during an emergency when other shops were weeks out in terms of availability.Overall price was reasonable and the job was done quickly.Would recommend!

  Mukman Mukilteo
4 years ago
Have used Bothell Toyota Specialists over the past few years for oil changes. The price is always better than auto dealers and many stand-alone lube shops. The owners and employees are courteous, friendly and thorough in their work. It may take you a few days for an appointment, but they are worth the wait.

  Wade Alexander
2 years ago
Honest and very reliable shop, we take all of our cars here and have for years. They are upfront and will not try to upsell you on unnecessary things like quite a few other shops in the area do.Trust me, Bothell Toyota Specialists will take excellent care of you and your vehicles.

  Jim Wright
4 years ago
I brought my car in for an complete check-up and transmission oil change. Dez at the counter was most pleasant and provided first-class customer service.The technicians were incredibly thorough and inspected my car from top to bottom. I was given an honest appraisal of the systems and felt delighted that I had found the quality service center I had long been seeking.I will be returning for some additional recommended work in thevery near future.I can't recommend this business highly enough. Truly a 5 Starorganization!

  Rayna Hefferan
2 years ago
Our Toyota was acting funny and was difficult to diagnose as the check engine light had not come on. It took a few visits to get it diagnosed and they quickly repaired the issue. They charge a fair price and are reliable.

  Nathan Pride
9 years ago
Yes, I agree with everyone on here. I recently bought a Lexus LS430, and want to keep it perfect, but do not wish to pay the dealer rates. I have used this shop several times now and really like them. I feel they are smart, honest, and efficient; and the bills I've paid are very competitive. Great place.Nathan

  Dreux Dillingham
8 years ago
This shop is fantastic. While searching for an older model, reliable 4Runner earlier this year, these guys helped me inspect and purchase the right vehicle, and have done all the minor to moderate maintenance it's needed at a fair price and (always) on time. It runs beautifully, and I plan on keeping this 4Runner for a long time, and wouldn't take it anywhere else!

  Deborah Ellis
2 years ago
We have been taking our cars here for a long time. Luckily we gaven't needed many repairs. Yesterday I brought my car in for an oil change and when I pulled out of the garage today there was oil leaking on the floor. Brought it back in today and they fixed it. Hoped they would have offered me a little compensation for the inconvenience but they didn't.