Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Selena Wilson
2 weeks ago
Meggan and Allan were great! They explained in detail everything that was needed for or expected for my car all while doing my oil change quick and efficiently. Awesome customer service, fun to talk too, and happy I met them today.
Marcos Rodriguez
4 weeks ago
They knew who I was and what I needed before I even rolled down my window. Helpful in every way and performed everything my daily driver needed. No judgement that I was overdue for the oil change or anything. The whole crew was jam up and eager to get in and do their jobs which is an A+ in my book. Diligent and got it done quick as they could. Great experience! Kudos to the crew chief and all the hands. I appreciate it!
Kayla Demmel
2 weeks ago
Went in because my oil light came on after I had just got an oil change done a few weeks prior. They were super helpful, nice, and fixed my car fast! I guess the light just needed to be reset - which is actually super easy to do yourself (which I had no clue haha but they did it for me (: !!) The guy also adjusted the clock in my car even without me asking! (I didnt know how to do this one either and never changed it after Daylight Savings) Extremely great staff here, thank you guys
Tanisha Schram
2 months ago
Meggan was extremely helpful & very friendly. She and Stephanie got my car back in tip top shape in a short amount of time. Making this my regular oil change spot because of them.
Kyle Canamar
2 months ago
Meghan and Stephanie provided my family with the kindest service, providing a timely recommendation on replacing our battery. With a big road trip ahead this was the forward thinking we appreciate.
Julia Lusher
4 months ago
Erin found a hammer that a previous mechanic accidentally left wedged in between my axle and engine. He was very informative about the damage. I'm glad someone finally took the time to actually look at my car. I have been asking other mechanics to take a look at my front end because it was making a noise for quite sometime. I can tell he does quality work.
B B
a month ago
I had my oil changed the other day at this jiffy lube, Kurtis helped me out. He was knowledgeable and helpful and we even talked about our mutual love for the smell of freshly ground coffee. I will continue to come back to this specific jiffy lube.
Jay Rains
3 months ago
Megan and Frederick were both very professional and fun to be around. Got me in and out quickly with a oil change and air filter along with suggestions on what else will be needed in the future for my truck.
gabriel kalungi
3 months ago
The staff at Jiffy Lube 3062 have excellent customer care attitude. They are very good at doing work with time conscientiousness with a smile.
Diana Curtis
a month ago
Meggan and Allen were SO kind and helpful. They found the dead rat in my car and got rid of the body! Thank you SO much!!!
Brittney Roe
3 weeks ago
Meggan was amazing! Super helpful and informative! Great asset to your team. I will be back!
Al Hurtado
a month ago
The manager and everything everybody.There was perfect, very polite.Manjaro is on top of everything.Great service there.This is the second time i've been there and I will always go back to that same
Cynthia Puskar
a month ago
I love your staff at this location and drive a bit further for trust reasons as well so I can come here instead.
Weylin Radbourne
5 months ago
Steph, Sam, and Erin are the reasons that I will never go to another Jiffy Lube location, let alone a competitor. Seriously top-notch service without having to be prodded in the right direction, like other Jibby Lube locations.Thank you!!
JAMES BEEMAN
6 months ago
I blew a tire out on my trailer and did not have the appropriate tools to change it. Sandra and Stephanie let me borrow tools in order to get me back out on the road. They were more than helpful and kind. Thank you!
Roy Dodman
9 months ago
We spend much of the year in Arizona, but when we are home in Bonney Lake, this Jiffy Lube is the ONLY one that we use, as they have absolutely earned our faith and trust. They always do an amazing job, and treat us in a fair and friendly manner. And here's the latest/greatest job they did for us: Nothing! The "change oil" light came on only 2000 miles since our last oil change in Arizona, and we pulled in to get one done. Nyci heard our story, checked the quality of the oil, and said "You are good to go - the light likely didn't get reset at your last change in Arizona." They even topped our fluids! We'll be sending a "Thank You" note when we get back home. THANKS for the courtesy and the expertise - it's rare in this world, and VERY MUCH appreciated!Service: Oil change
Emily B-Cray (Tiny Hands Tiny Pottery)
3 months ago
This Jiffylube is always so fast and friendly. I also love how that always have women on staff. Girl power!
Mason Friermuth
4 months ago
Meggan, Stephanie, and Fredrick were all very helpful, friendly and had great customer service.
Penny Chambers
8 months ago
Went to Jiffy Lube today, was extremely pleased with the service. The attendant, Rob was working solo but was fast, professional & efficient with no up selling. This is where I'll go for oil changes from now on!
terresa smith
a month ago
Megan is the BEST! Big help, amazing customer service!!
CAC
11 months ago
They were great. Very nice and good news I didn t need an oil change per inspection and their records. I did not have service done but gave five stars for honest customer service.
Mark Pogue
8 months ago
I had my oil changed, wipers replaced, battery terminals checked, and fluids topped off. I also now know what I need to have done next time I come in. They printed off the next recommended services that are to be done on my vehicle based on mileage. Every time I come to this store I leave happy with the service.
Erin Burke
10 months ago
Wonderful service! Fast and knowledgeable :) got what I needed and am on my way! Love this store and will always come here first. Nyci is fantastic and really helps explain what s happening and why.Service: Oil changeService: Oil change
Lora Wilcoxson
9 months ago
Great service at the Bonney Lake Jiffy Lube! Very friendly staff, quick service, and answered any questions I had. Also, I appreciate that they didn't try to sell me anything additional that I did not need.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Daniel Waite
4 months ago
Both of your technicians were great! They exceed my expectations !
Kaitlin Tighe
a year ago
Andy & Nyci were fantastic. I've had trouble at other locations using my fleet coupons, and these guys got me approved for all the services I need (tire rotation included) and I was in and out so fast. Answered all my questions about my tire sensors and topped off the air in my tires for free. Great folks.
kyona whitaker
3 months ago
The customer service is good!! Thank you Megan and your team for help!!
Kaffeine Kisses
2 years ago
Best experience ever. From the time I arrived they made sure I was taken care of, everything was such a smooth process. I love that they gave me all the information on what I actually needed and did not need, as a woman that is huge because I didn t feel pressured to purchase something outside of what I came for. They also gave me price options which was great and even instructed me on how to locate and use a $15 coupon for my service. I dreaded coming to get an oil change with my two littles and was amazed at how well the experience went thanks to their amazing, friendly and professional staff. I highly recommend this jiffy Lube.Both Nicole and Ethan did a job well done, Nicole was amazing and made the experience great. Can t wait until my next oil change.Service: Oil change
Grace Porter
a year ago
Zachary B. checked me in and worked with Stephanie T. to help get my oil changed, tires rotated, battery replaced, and air filter changed. I have peace of mind knowing that the needs of my car were met and I am safe. Excellent service provided in freezing conditions.Services: Air & cabin filter replacement, Tires, BatteryServices: Air & cabin filter replacement, Tires, Battery
Youlanda Brown
8 months ago
I'm currently stranded next to the Bonney lake Jiffy Lube 18315 on HWY 410, appearantly my BMWX3 won't start. I went to their back door while able to see their were no vehicles in either bay so I thought it couldn't hurt to ask them for HELP. NYKI met me by the door. I asked kindly would you please be able to give me a QUICK Jump? She replied NO then said We don't have a JUMP BOX. The heat, my visible cane,and the safety for a disabled female did not play a factor that perhaps I also needed an oil change. I'm very disappointed.