Panacea Automotive Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Fern Gray
a year ago
Brought my car over to have Steve look at a leak. Steve was very quick to run a diagnostic and let me know that the problem with the car was very minor and there was no need to spend hundreds of dollars to get the car fixed immediately. I was so happy that the problem could wait, because it was only a couple days after Christmas and spending hundreds of dollars to have the car fixed was not on my budget soon after the holidays.Thank you Steve for your honesty! You have a customer for life and I'm recommending my family and friends to you.Fern GrayService: Auto maintenance

  Chelsea G
a year ago
I purchased a car that was used and I brought it to Steve at Panacea to inspect to make sure it was safe and in good condition. He was able to look at my car the next day and he caught a potentially serious issue. I was able to quickly go back to the dealership and bring it to their attention before it was too late and I was locked in. I will recommend this shop to anybody I know who needs a mechanic.Service: Vehicle Inspection

  Bobbie Cooper
2 years ago
For both of my two service appointments, Steve and Chris were great to work with. They kept me informed and did not miss a beat with my multiple questions. They are truly there to help and service the customer. I am very pleased with the work they did on my Jeep CDR (diesel engine). I will be a return customer for sure!Services: Auto engine diagnostic, Engine repair, Oil changeServices: Auto engine diagnostic, Engine repair, Oil change

  Lisa H
2 years ago
Steve was friendly & professional. He made sure to ask of any other issues before taking my car in for servicing. Everything was checked, changed, & finished in less time than I would've guessed. No high pressure sales or to invest in something I didn't need (as I've experienced in the past). I sincerely appreciate their knowledge & professionalism, and I highly recommend them to anyone looking for a place to trust & take their vehicle(s) to.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Oil change

  Kathy Kettman
2 years ago
We took our older Honda Civic to Panacea for diagnosis after the car stalled on the freeway and the engine light came on. We were able to slowly navigate to Panacea's location on the Mt. Baker Highway on a Saturday afternoon. Since they were closed, we dropped the key and a note about what happened in their key slot. Without an appointment, we assumed we would be at Steve's mercy to begin any repair on the car the following week. To our surprise, he began diagnosis within a day and had the car fixed very quickly. He replaced a sensor and the car has run just fine ever since. We are extremely grateful to Steve and Chris for their expertise and their integrity. We have recommended this shop to many others in the past and will continue to do so in the future.Service: Auto engine diagnostic

  nathan hartley
3 years ago
I have trusted Panacea automotive for years now,they have always been very honest in the work they do including explain what they find give you the information you need to know to make the best choice possible even had the part waiting to show me what was the problem , I have even experience times that they actually gotten the job done faster than original quote I agreed to and let me know that it was less cost because of that... that's honest I would have never known otherwise and still would have been happy with the outcome.Because of there honesty and great work done I suggested Steve and his crew to my mom who is a senior citizen and a widow she came away feeling like the service that she got was above and beyond what she would ever expect.I continue to suggest panacea automotive to anyone looking for top level mechanics and honest business overall.

  Ron Smith
2 years ago
Steve was straightforward and honest, taking the time to explain his assessment and offer common-sense advice. (How often do you hear a mechanic suggest that you "let it ride"?) I felt that I was treated honestly and fairly, and I intend to bring our other vehicle here as needed.Service: Auto engine diagnosticService: Auto engine diagnostic

  catherine schellenberg
5 years ago
The Best!I have had Steve take care of my cars for many years. He and his crew are professional, friendly, knowledgeable, quick and completely honest! I trust them to always do what needs to be done to keep my car running at its best! I have and will continue to recommend Steve to others. Thank you!!!Catherine Schellenberg

  Nicole Burdick
6 years ago
We've taken our vehicles to Panacea for many years, and have been very pleased. They are honest and do a great job. I trust them to let me know what repairs need to be done to keep me safe on the road, and which ones can be postponed if we can't afford them that month. Great communication, prompt service. Highly recommend!!!

  Christa Noche
3 years ago
Panacea is hands down the best! Steve & Evan have gone above and beyond to explain everything to me from beginning to end during my experience of a lengthy ongoing issue. They ve been extremely professional, kind & courteous. My vehicle is always ready on time, if not before the time given. I highly recommend this automotive shop to anyone that needs repairs. Thank you Panacea for a very pleasant experience over and over! You have my business for life.

  Gregory Shearer
7 years ago
I have a hard time trusting mechanics, BUT this shop is very honest! They have great diagnostic equipment too! It takes a lot for me to want to send people to one particular shop, I send everyone here who needs a good professional mechanic! I've always been taken week care of, and I've had two different vehicles with hard to diagnose problems, they figured out the issues on both in a timely manner helping save me money!

  Singh W
2 years ago
Most worst experience ever,My moms truck broke down near his shop we had it towed there. he called us with a attitude saying he could not get it fixed till mid December we said okay that is fine. He calls us back 2 weeks later saying if you don t get your truck out of here I will get it impounded. My mom does not speak fluent English he calls and yells at her to get the truck out of here. This guy is not professional. He basically refused service because we are Indian.

  Brenna Campos
4 years ago
Steve and Evan are the best! Had an odd breakdown of my car, had it towed there and within hours they had it figured out and ready for me to pick up. Such amazing service and such trusted advice. Thanks again Panacea!

  Samuel Popejoy
5 years ago
I went to these guys because they had nothing but five-star reviews, and now I understand why.I called this morning to see if they had any openings. The electrical system in my truck was acting up. They said that they would be able to see me immediately. Even though they were down a tech for the day, they fixed my '92 F-250 in less than three hours. I was already happy about the turnaround time, but the real treat was when I went in to pick it up.The technician, Chris, explained exactly what went wrong with my truck in explicit detail. I could tell that it was his intention to make it so that I could fix the problem myself if it happened again. Having been to see a number of mechanics throughout my life, I can say that this is quite unusual. Chris' priorities were definitely in the right place.The bill was modest, and the whole affair was overseen expertly by Evan, the front desk guy. It's nice to see two friendly and professional young men adeptly operating in a field that's often overseen by crotchety geezers. I guess they haven't heard of socialism, intersectionality, and other mind-warping and ambition-killing influences deployed against the youth today.Panacea Automotive is a first-class operation, and I just wish I'd discovered them earlier (we're moving in a couple weeks). If you have an issue with your vehicle, you won't be disappointed by the services they offer.

  Carol Richards
3 years ago
Best shop in town!I've been in and around auto repair shops for 45yrs. I've gone thru several here in Whatcom County over the past 30yrs, looking for one that focuses on diagnosis instead of parts replacement. Big shops, small shops, dealerships - after the first few visits, I would realize they were not what I was looking for...until last year.These guys were within walking distance, so I thought I would give them a try. I checked out their website, they SOUNDED good, but the proof is in the pudding, right?This is my 3rd experience with Evan and Steve at The Panacea, and I am more impressed with each visit.Oh BTW, I'm a +60yo woman, they always treat me as a peer. So if you're looking for skilled, honest and reasonably priced service and repairs w/o the BS, this should be your go-to shop.

  Snuggle Berry
3 years ago
They refused me service based on my ethnicity. I have a truck, it's got a check engine light, so I needed to get it diagnosed. I went in there and talked to the owner named Steven. He told it'd be ok if I got the car towed to their shop. He gave me an estimate of 115 bucks.Later I'd speak to one of mechanics at the shop and realize the price was actually only 90 dollars. He tried to overcharge me for this service. I was ok with it though, I just wanted to get this done. And so I got the car towed into the shop. When I walked into the office it was really stuffy from a lack of air-flow. I left the door open so the fresh air could come in. Then the owner rudely demanded that I shut the door. He sounded angry and mean. So I shut the door, but it didn't quite shut all the way. He asked for my information. After seeing my last name he seemed skeptical of me. (My name is a foreign name). After which he then turned and looked at me with hatred and told me to get out. I was so sad that I'd been treated so poorly. I was the victim of his prejudice. I wanted to cry.His excuse was "I have too many cars here with problems." But it was clear to me that his problem was with me being foreign. Don't give this bigoted intolerant man your business. If you're an ethnic minority of any kind, do not shop here. He does not welcome people like us.The worst of it was I had to have the car towed away afterwards to another shop to try and get my car fixed which cost me even more money. I ended up buying an OBD, and figured out the diagnostic problem on my own. If you have similar problems, I encourage you to do the research online, and get an OBD reader for free at O'reilleys.Service: Auto engine diagnostic

  Andrew Lee
7 years ago
Really appreciate the people here. unfortunately got stranded thanks to another shop not actually fixing my pinion seal. scheduled an appointment here. unfortunately showed up early but because they still were waiting on other vehicles. got mine in an out in no time haven't had any problems with leakage especially after driving back to Oregon. also appreciate how they replaced a breather tube because all the other shops never did. so again very great full.

  Chris D Smithson
4 years ago
I have been going to Panacea for years to service my vehicles. Recently I brought my 2013 VW Jetta TDI in due to a check engine light. Inspections reveled a manifold sensor failure Easily a $1000 repair to start. After a little detective work by the Panacea staff, it appeared suspicious that the problem sensor was being manufactured for older vehicles (perhaps a widespread problem). Steve suggested I check with the manufacturer/dealer for possible warranty issue and coverage. I brought the car to the dealer, just as suspected, it was covered 100% under warranty by the manufacture.I would have never known if it wasn t for the experience, knowledge and honesty of the Panacea staff. They could have easily pointed out the problem and charged me for a quick repair. They put their customer first. As a result, they now have a dedicated customer for life. Panacea Automotive is a business that builds customer relationships through trust and honesty. Thank you.

  Todd
2 years ago
Steve is a great person to work with. Really fair prices. Timely repairs. No hard sales. The kind of place you want to continue doing business with for the foreseeable future.

  Bellingham Window And Gutter Cleaning (Roof & Gutters)
4 years ago
Takes good care of our vehicles. 2001 Toyota 4-runner and 2008 Dodge Ram 1500. All running tip top! Fair price, quick service and better results!

  Crystal Davis
6 years ago
Best Auto Repair! Mechanics you can trust. Honest, Reliable, and Reasonable. It doesn't get much better than that when it comes to auto maintenance and repair. They have my business as long as I live in this area and I highly recommend them.

  Steve E
2 years ago
Consistently great experiences with Steve for repairs big and small, highly recommend this shop.Wrote this four years ago and it still holds true, Nothing but great service at a fair price that has prevented all breakdown, giving my family great peace of mind.Services: Carburetor cleaning, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Oil change

  Kalman Clement
10 months ago
The best mechanic service you can find! Their expertise and integrity is truly unparalleled.

  George Carlson
3 years ago
Great family run business right here in Bellingham. You can count on an honest, accurate diagnosis and excellent work. Can t recommend them highly enough. Give them a try, you won t be disappointed.

  Jennifer Ginger
6 years ago
Honest, fast and reliable service! Work was done the day of appointment and was able to pick up next day. Steve is very honest and through.

  Glen Rollins
4 years ago
My local auto repair shop. Honest evaluation and solid work. You can trust Steve to give you the solution to that quirky problem.

  Brad Kelly
5 years ago
Steve did a great job diagnosing the problem and fixing my car at a reasonable price.

  Ava Sakowski
7 years ago
What an underestimated jewel in the auto repair industry and just down the hill from my house. Thank you Phil for your honest repair work. My old cars thank you.

  Cristiana Egger
3 years ago
Steve did what he promised to do and communicated well. I highly recommend Panacea Automotive.Service: General repairs & maintenanceService: General repairs & maintenance

  John Ramsey
11 months ago
Steve is a straight shooter and gets the job done well.