C & M Auto Repair & Collision
4.2 (152)
1630 136th Pl NE suite c, Bellevue, WA 98005
(425) 562-6564
cnmauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
xuetao liu
a month ago
I do not recommend this shop.I had them replaced my brakes two years ago. When they got the job done, I started to hear sharp noises from the wheels they touched when braking. I went back (as it was still in warranty). The owner didn't agree there were problems at the beginning. After I demoed the noise, he took a "look" and found no "problem". He charged me because he said he checked the other wheels as well (which has no problem at all).Two years passed, the problem became worse and worse. Now the brake light is on again. Do not let them touch your car unless you know what you are expecting.
Zilthai Murillo (My-Shadow-My Malk.)
2 months ago
I had a very good experience when I brought my car to C&M Auto. From the moment you enter the shop, they treated me with kindness and professionalism. In addition, they use the latest technologies and tools to ensure that your car is in the best hands. I totally recommend C&M Auto for any mechanical maintenance needs!
Jazema
a week ago
This guys they fixed my car they are very helpful.
Lois Garrett
3 years ago
Great service! Veteran run (who is also fluent In Espa�ol). Coffee delicious and ready. Bottles of water in the fridge. Seats in the waiting area are more comfortable than they look. Floor is cleaned a few times a day. Bathroom is spotless.
Jug
6 months ago
Great service. They went out of their place and ordered parts that fit my requirements. Also, the lead mechanic is extremely patient at explaining details and has good knowledge. Rates are reasonable too.
L J
4 months ago
I ve been here twice and both times the experience has been great. Pricing is fair and posted on the wall, and staff are knowledgeable. You can also bring your own parts if you know what you re doing but best to check with them beforehand.
Nicolai Croitor
5 months ago
I just brought my car to this amazing shop and that s it,my car is driving so great,definitely I will come back!!!!!! Amazing team!!! Natalia,Caesar,Sergio thank you very much!!! You the best!
Shraddha Jamadade
6 months ago
Bad experience with this center. dropped off car in over a week ago . Was scheduled to get it in a week. Turns out they ordered the wrong parts and when we went to pick it up, they hadn t even started working on it and we didn t even get a status update about it not being ready on the scheduled time (in spite of us, calling them multiple times, and they hanging up after asking us to hold) and because we had previous commitments, we had to get the car back anyways, without it getting fixed, also because we didn t trust this shop anymore .The car was with them for 2 weeks .
Diana Florez
11 months ago
Today we had an unfortunate experience. We came in because our skid plate was lose from one side and it need it to be put back in place (one screw), it was a about a ten minutes work. The guy who help was awesome, he promptly greeted us and helped with the issue but I cant say the same about the front desk attendant. Once the job was done we came in to pay and I heard when the guy told the lady at the front desk to charge us $40, then she came back in and charged $45, weird $5 more then what the guy told her.Then we realized that we didn t have enough cash and we needed to pay with card, so she proceeded to told us that now the service for card was $65, and increased of $20.Dude seriously what s going on with this place it use be such a nice place. Looking into other reviews I can say I ve been not the only one with this issue.
Jack Shan
a year ago
Went in for an oil change and while I was there I asked about tire replacements. Dismantling remounting and rebalancing. Owner Cesar quoted me $20/wheel(used to be $15 about 4 years ago but I understand that laborers got more expensive). Three weeks later when I came back here owner Cesar was asking $30/wheel. Very shady and disgusting. He was charging what discount tire was charging and I ve been a long time customer here. Never coming back to this shady shop.
Alexandra James
2 years ago
I had them work on my truck after using discount on oil change they said my engine was bad my son was in hospital with TBI skull fracture and brain bleed well I made a horrible decision to let them swap out engine cost me over 7,000 dollar's rip off my husband is now replacing parts they installed cheap parts not only that cheap plastic gaskets to my engine after all the thousands of dollars how much you make for shoddy work?!
Han Solo
a year ago
This is definitely one of the best mechanics on the Eastside. They are constantly busy because of how in demand they are, so if there's any knock it's that you might get your work done faster somewhere else, but for the peace of mind of knowing you're being treated fairly, it's worth it to go here. Cesar is absolutely honest and forthright. He never tries to make an extra buck off you. You know they're awesome because some of the local car rental companies use C & M for their repairs. Those places don't mess around with bad mechanics.
DeSean Svastisalee
a month ago
Caesar is the best. Cars are always fixed/ serviced quickly
Harish
8 months ago
My Garage door opener was stolen from my car. My wife's jacket and wallet also got stolen from the car. Highly unprofessional. Not trustworthy at all. Think twice before you choose this place for your car service. they said 1 week initially and it took them 3 weeks to fix it.
Kiran Prasad
a year ago
TL;DR:- great mechanic at a reasonable price- friendly and responsiveI had a fantastic experience with Cesar. He is a very personable guy and the whole crew is amiable and the service is good.I had a particularly difficult case where I needed to get my starter replaced. I bought the starter from an Autoparts shop. It turned out to have a loose contact.Cesar (on a day off!) and his mechanic drove to the Autoparts store to help me argue that it was defective. Which mechanic do you know that would do that.I think that speaks for itself. The quality of the work was great!Services: Steering & suspension replacement, Wheel alignment
Dianna
4 years ago
Very honest and trustworthy gentlemen! I really appreciate the exceptional customer service I received here. I had a lot of questions, and Brian and Cesar were more than happy to answer and explain in a way that I was able to understand. They gave me peace of mind that my car was in good hands the whole time. It drove so much better on the way home. I wish I would've found this shop sooner! It would have saved me so much time and money. Their prices are unbeatable! And the service you receive is worth every cent. I definitely recommend this place to anyone looking to get some work done on their car!
Long V.
a year ago
Very very disappointing with this shop and the owner Cesar. Had my car in the shop but didn t do a thorough inspection until the owner order parts for my car. Without a doubt, my car was not repairable but should have done a full inspection beforehand ordering parts. Wasted my money on my rental and with Norma the receptionist was not able to get me the answers for my car. Do not take your car to this unprofessional auto mechanic.
Curran Eclipse
5 years ago
Brian and Cesar are top notch. I recommend this shop to anyone needing work done to their vehicle. They were able to provide an alignment and brakes same day I called to inquire. Was treated very well which can be very hit and miss in this industry.Great job!
Paige Doyle
4 years ago
Cesar is an incredible business owner! I had an alignment through C&M auto and I could not be more pleased with the whole process! Everyone there was extremely helpful, Cesar was so friendly and informative from start to finish, and I was very happy with the results. I had some difficulty locating this repair shop due to some construction, but I called them and they gave great directions. I highly recommend!!!
Seungmi Colasurdo
a year ago
I left my 2017 RX 350 for 3days(9/10, 9/11, 9/12) right after I had a car accident in Bellevue. I carefully read previous reviews during the weekend and decided to change a body shop just for truth issues. I 100% for sure left my Tom Ford sunglasses and my house garage remote in my car.On 9/13, my car was towed to other body shop and I re checked my car to get my sunglasses. My sunglasses was already gone. And I knew it would happen already. DO NOT CHOOSE THIS BODY SHOP. I feel this body shop will take your part whatever valuable and replace a cheapest one just because they have been doing this. Read the previous reviews. Look, you stole car owners belongings? Come on, your business is done. I strongly believe Karma.
Max Chavez
6 years ago
Great work and customer service. Cesar was able to do my oil change and an alignment within a couple of hours when most shops were closed for the holidays. The prices are lower than most places but their service is definitely top quality.
Daniel Rhine
3 years ago
As someone who runs a project management business, I really appreciated this group running a tight ship. The one time I've needed to change the schedule of my visit, they've accommodated with ease to meet my needs while still keeping other client services operating efficiently (I appreciated that as a fellow business owner). They keep prices competitive and I even saw technician Israel work come out to work the desk and accommodate alternative payment methods to assist other customers. Every person on this team is simply all about getting the job done, and because of that they're the only place I will take my car on the Eastside.Service: Oil change
Edith Meza
a year ago
Cesar ( the owner ) is very good, ascertain in all the needs of different cars.He's always very busy, but with patience you make the best decision.Highly recommend!Thanks, Cesar.
James Syrett
4 years ago
Great guys. Great place for servicing your vehicle. Road construction make a it tough to find, support them during what must be a tough time for them.
ZengSha
2 years ago
Called for an appt and they were able to squeeze me in bc I was heading out of town with the car. Needed my oil changed, tires rotated, aligned and balanced. They were friendly and efficient, I believe they are a good value for the price I paid. Definitely recommend this place for your car needs.Services: Tires, Wheel alignment, Oil changeServices: Tires, Wheel alignment, Oil change
Izabella Baer
3 years ago
I ve been coming here for several years now. Cesar and Brian are great, they always take care of me and they are honest, talented mechanics. Finding a good mechanic is hard, I trust C&M to be straight with me, they always fix my car right up and they are very fair.
Dillon
2 years ago
Great mechanic, great service, great price, and even greater person behind it all. I had the privilege to talk with the owner of company, and he is an exceptional person both as a professional and as an individual. I highly suggest using C&M Repair for anything your car needs.
Amber Day
2 years ago
Called regarding a Groupon and they said they would price match and get me in the next day. They weren't ae to completely fix the alignment because I need new tires. Honest company with fair prices! Will use again.Service: Wheel alignmentService: Wheel alignment
Denis Tran
4 years ago
All the way from Vancouver with a 5month infant on our first trip, and my car starter dies, on a Saturday afternoon, holiday time...Cesar was amazing. He understood the critical situation, that we pretty have one single chance to get this fixed.- He gave us a quote on the phone such that we knew he would be able to get the parts. We had called several other shops before, some would have parts Monday, some refused to give us a quote.- He was able to reprioritize the job to get it done by extending his work hours that day.Our family is forever grateful for his work ethics and human understanding!
Thomas Lloyd
a month ago
A friendly people and I got the job done at a reasonable time