Downtown Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brent Murray
4 years ago
It's hard to find a good honest mechanic nowadays and luckily I found Downtown Auto Repair. Omar and his crew are great - have had them work on my vehicle on 3 separate occasions and all were exceptional and reasonably priced. You can't go wrong here - I highly recommend!

  Steven Taylor
5 years ago
I asked Paul to do some under carriage repairs on my daughters Jeep and check everything out before she moved across country. They did an excellent job, repaired what was needed and caught a few problems I had missed. Good communication, kept us informed of everything found including photos for clarity. Highly recommended, I would use them again as needed with my own vehicles. Great Job.

  Cherryl Anderson
5 years ago
Downtown Auto Repair was recommended to me by a good friend and I'm glad he did. The owner is always nice and courteous and if you have a question you don't understand the answer to he is happy to explain it to you. Everyone I have encountered here has been friendly and eager to help me. This is a great place to take your vehicle to.

  Sandra Hutchison
5 years ago
Omar at Downtown Auto Repair is very friendly and professional. I have taken my car here for service for several years now. On two occasions when I thought I needed repairs, he was honest and did not charge me for unnecessary work, which I appreciated. I highly recommend this business!

  Derrick D.
5 years ago
I called quite a few places to have my heater core replaced, they were very reasonable and friendly. Price I was quoted was the final total. Job was completed within the time window.. An hour early if I'm being critical. Im usually a DIY person, and very skeptical of auto shops. When I picked up my truck they showed me the old heater core, which I really appreciated. I have had the truck back for a few weeks now, and it's working like a champ, and feel very confident and happy with the job they did. I will be back for additional service if needed, and would recommend these folks for sure.

  Sofie Yang
4 years ago
Over-priced service. Took car in for tune up, oil change and transmission filter replace. Once initial service was done, more problems arose. Took it back and they said they would charge me again even though it was their fault. They recommended all new set of work that will cost thousands and promised estimates for all the new repairs needed. However, no estimate was ever given. They are slow and don't really know what they are doing.

  Kailyn Savage
5 years ago
Went to downtown auto repair today for an oil change, and was happy to see a new face behind the front desk. The new person at the front desk Omar was incredibly professional and kind. He definitely made me wanna keep bringing my business here. Highly recommend :)

  Cameron Johnson
5 years ago
Incredible customer service. I consistently felt like a priority to them. It was super easy to call and make an appointment to bring my car in. After taking it in, they assessed My Jeep Liberty's issues quickly and called me. They were always clear and patient with my questions and when I'd ask them to repeat something. My favorite part is how fast the service was ("They are already done!?").They don't accept checks-which is something that would've been nice if I really didn't want to put such a large purchase on a card. But it makes sense that they don't accept check. Their quotes I'd say are average. Nothing astronomically high or a mind blowing deal. Just average. But its customer service and trust that matters most.One complaint I have is the way the interior of my car smells like after getting it back. It smells like a giant sharpie exploded in my car. Or like a skunky polish smell. Not the worst smell, but its just really strong and I really don't understand why it is like that. If it doesn't go away after a while I may call them and ask whats up with that.Otherwise, they will get my business again and I'll recommend to others! Thank you.

  Dominic Lopez
7 years ago
Did some research to find a place to get our brakes replaced, these guys by far had the best price. Not only that but they were very friendly and professional. I would highly recommend this place to anyone. The price for all of their services are very competitive

  Tesla Harvey
6 years ago
I absolutely love this place! 9 times out of 10 they can get you in same day. If not, they are worth the wait. They have AMAZING PRICES! They don t try to get over on me just because I m a woman with very little knowledge about cars. Very professional and quality work. I only go here. I trust them with my vehicle, and my money!!! Thank you downtown auto repair!!!!

  Todd Byers
5 years ago
My car was taken in before the appt. time and was done ahead of schedule. They were very honest about the increased price based upon the fact that my vehicle takes 8 plus quarts of oil. They have done great work both times I ve been there!!

  Lemon Difficult
5 years ago
AWESOME SHOP!!!!The best auto repair shop with fast kind experienced service! Omar went above and beyond to make sure I knew everything that was happening with my car and went the extra mile ensuring I understood the repairs needed. Great pricing wonderful work. Thank you!!!

  Christopher Sylling
5 years ago
Will definitely go back. Very honest and upfront with pricing and problems with the car. Was not overpriced and had the work done in one day. Omar was great and went above and beyond the Services required.

  Tricia Drake
7 years ago
The service here is excellent. When my husband's truck broke down they were able to look at it the same day and had him up and running sooner than I expected. The prices are very reasonable and the people are friendly. I would definitely recommend.

  Cyndi Reiter
5 years ago
I had 90000 required maintance inspection done. My car runs like new and they fixed an oil leak I had been putting off. The location was convenient and I feel I paid a fair price for the work done

  Tecno
5 years ago
These guys were A+ when it comes to Quality, There very strait forward and get right down to business, My alternator went out on my Dodge Challenger R/T and had to be towed to the shop But they gave me a fair price on the alternator which by itself costs 400$ (alternators for challenger rt's aren't cheap) which is how much they normally cost plus I got an oil change. In total it cost 788.99 which is a very fair price considering other shops wanted 1100.00 just to put in a new altenator, Plus they Warrant all there work for 2 Years and on your second visit you get 50%! These guys were just great! (5 star service).

  Cathie Neil
5 years ago
Paul was very accommodating, professional and replied to my messages regarding the parts for my repair. My SUV was completed when he said it would be, and it has never sounded better. I would recommend this repair shop, and I will be returning to this business. Thank you!

  Devon Linn
5 years ago
Team is awesome. They don't try and squeeze you to buy unnecessary parts and actively attempt to save you money in labor. I've been going here exclusively for almost 2 years and have no intention of taking my car anywhere else.

  Guo Xin Tian
7 years ago
They are so honest and efficiency. I did an inspection in there for my first used car, they just told me everything about my car. Very professional, strongly recommend! People in there are very nice and friendly!

  Collin Veit
4 years ago
They have such good reviews I assumed they'd be pleasant honest people. Long story short they charged me 120$ and didn't fix what I asked them to, then they tried to charge me more when I asked them to actually make the repair. Coming here was a waste of time and money, I'd strongly discourage anyone from coming here.

  Vicki Mckinney
5 years ago
In for an oil change and was very pleased with the excellent fast friendly service. The staff was knowledgeable and caring From now on that's where my car will go they know how to treat you right.

  Zach B
6 years ago
I took in my car for a pre-buying vehicle inspection. They were quick, thorough, and ran me through each little flaw and issue with the car. I ended up not buying the vehicle partly due to their inspection. Worth every penny! Thank you guys!

  Grant Kucharski
5 years ago
Went in to have my code checked. Turns out that it was a simple relearn of the PCM as I had just cleaned the throttle body. Tech was professional and quickly looked at car even though they were very busy. Good service, would reccomend.

  Savage Hookset
5 years ago
I had a great experience with this shop. Great customer service, and happily answered all my question. Omar/ the lead mechanic was great and honored my military service by giving me a military discount. Thank you. I will be taking all my business to this shop and I recommend this shop to anyone.

  Cherish S
6 years ago
Paul was so nice and didn't try to up sell me anything. As a girl I usually get them trying to sell me anything and everything. I can say with confidence I would recommend this place! Plus I was able to use a Groupon so that's always great too!

  Reggie Smith
3 years ago
Great staff of employees. Did a good job with the work on my car. Didn't have to break the bank for the repairs. Would recommend them to family and friends.

  Alena Michalek
5 years ago
Today I appreciate their prompt diagnostic service. My car didn't have a major repaire today. I was very thankful for the message.All employees here were nice and professional. Thank you.

  Jess Bush
4 years ago
I needed to get in for some emissions issues, they took me right away. Extremely kind and helpful. Clearly explained what was going on to me. I'd definitely recommend this place!

  Melissa So
5 years ago
I found this place on Groupon, I m glad I did. I usually go to Jiffy Lube But even if I buy the Groupon I still have to pay additional fees. Here I did not have to pay anything on top of the Groupon I already purchased.They don t try to get you to buy more stuff. Just in and outI don t even live in Auburn but I will be back

  Rylie Fuller
5 years ago
Fast and friendly service, went in for an oil change and was not disappointed with the service. The staff was knowledgeable and did not try to upsale me on any other services, I only take my vehicle here now for any maintenance needs