NAPA Auto Parts - Stilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Bennett
2 months ago
Great service, employees and machine shop! Lots of inventory in stock. Always exceed my expectations. Colby in the shop goes to great effort for his customers. Always someone offering help. One great auto parts store!

  Cassie Ford
4 weeks ago
I absolutely love Emily, she's very knowledgeable and engaging. The rest of the crew is great also. The store is clean and well organized

  Ed Shambaugh
a month ago
Family owned, Colby the owner is great people, knows his business as did his dad, he so impressed with his knowledge as a kid and his families commitment to customers and community its the only parts store I use, the help and information from staff is better than a U tube video, you'll never meet a friendlier bunch.

  Scott Pate
2 weeks ago
Needed a new battery and my car's size is not readily available. They ordered and had it for me the next day. Everyone was friendly, nice place to shop.

  Chris Smith
6 months ago
Stopped by Napa to get some brake cleaner to clean the underside of an engine that had an oil leak. This store is big and spacious. They do not have a lot of product on their shelves, but they have enough. It just looks under stocked, but they are most certainly not understocked.I found the staff to be helpful and friendly.

  Sharon Marcantel
a year ago
Very friendly, helpful staff. Had exactly what we needed, windshield wipers. And, the nice fella came out to our car, took our old ones off, & installed the new ones. Highly recommended!

  Devon Wharton
a year ago
They have parts but the staff is rarely friendly. More of a grunt then a hello. Their competition in the area is far friendlier and more willing to offer up help. This is an area that is easy to improve upon if they wish to do so. I am sure their customers would greatly appreciate it.

  Amanda Rode
8 months ago
Thanks for all your help guys!! I really appreciate it and sorry about the hassel with the Monroe Store.Definitely Recommended place! Owner and employees are amazing!

  Mary Jane
a year ago
On the ball and quick to help as usual. Although they didn't have the brass fittings I was looking for but neither did two of their competitors. I always try to buy local first, and if I strike out. then I hit up Amazon Prime.

  Richard Fuller
6 months ago
Auto parts store with people who really know what they're talking about. Prices aren't the cheapest but their stuff is pretty good! Good selection and they'll order whatever they don't have within a day or two

  Jayna Cole
5 years ago
Stilly Auto Parts, aka NAPA Auto Parts in Arlington is an exceptionally well stocked parts store that almost always has even the oddball parts or tools in stock. If they don't have it they can usually have it the next day. Their prices are very comparable with big chain stores that don't carry the same variety of items in stock.Counter people are knowledgeable and always helpful. Great home town parts store that has been around forever and remembers the small town customer service oriented business that is often lost at big corporate chain, cookie cutter stores. I try to shop locally first and Stilly Auto is a great local business I'm happy to support.

  Johnny Stark
4 years ago
Phenomenal NAPA store! They carry a wide array of parts, and have an excellent selection of AMSOIL oils in stock. The staff are always kind and willing to help you find whatever parts you need.For me, it s worth driving out to this NAPA knowing that I will be able to solve my issue in a single stop, than risk skipping around 3-4 auto parts stores in my local vicinity.

  Stevens 4q
2 years ago
What can I say, hometown feel, small town service, and great knowledge behind the counter. Always make us feel like family. Visited again today and many other times since, same feeling after all this time!

  Seattle Galvanizing Company Inc.
3 years ago
We appreciate the help from Stilly Auto Parts for quick assistance on hand tools, lubricants, parts, and more. It is especially helpful that they have quick delivery, and we enjoy seeing Angie s friendly face. Thank you to Tisha, Joe, Colby, and the whole Stilly Auto Parts team for being a great asset to our operations!

  John Monk
2 years ago
These Gals and Guys are always ready to answer questions and help you solve your parts problems. They are always excited to visit with my Golden Retriever Sabella. And in turn Sabella is more than happy to have a sniff around to make sure that the possible rogue mouse checks out of the hotel. Thanks for being there!

  Greg Byrum
2 years ago
The group of people at Still Auto Parts is, by hand down, the most knowledgeable data base of individuals you can find in the DIY auto repair here in Arlington. The boss takes pride in listening to each transaction and provides fantastic input. The counter clerks focus on your need when helping you and anytime I need something, if they dont have it in stock, they have it for me the next morning. Go to the auto part store one time and get the right part with these guys. Dont go to the other guys.

  Mark
6 years ago
Great place. Knowledgeable and helpful. They helped me find a pulley for a power steering pump, despite the computer having a different product than what I needed. Then they put the pulley on the pump! Talk about winning my business. Well done Napa.

  Matthew Yeager
4 years ago
Awesome staff, honest, educating, and recharged for 4 hours, my battery for free, great dichotomy for a random diagnostical dead battery! It cost almost nothing instead of another countless $thousands dollars of 'what is this mechanic going to tell me how bad it is' they are sincere :)

  ChC! !
3 years ago
Came in to get a hub pressed outThe employee told me he put 5 tons on it and it didn t wanna come out. He didn t even put any effort into it. was a hurry to go on lunch.I ended up coming home and getting it out with a hammer. I m 100 percent sure if he put 5 tons of pressure on it would have popped out.

  Amanda York
6 years ago
Employees were rude and took 10 minutes too finish their conversation about their weekends before attempting to ask what I needed. It then took another 10 minutes for 2 employees to grab a belt for my car. I was treated like a complete inconvience to them by being there.

  Ryan F
6 years ago
Went to napa to get the parts i needed for a jeep. Customer service was spot on, place was clean and felt like home. Its a parts store but you get the feeling they care to have you back which is more than just a click and deliver feeling you get most places.

  Savannah Richter
5 years ago
Took a drive shaft in for U joints. They said it would be done around noon or a little after and $25 per U joint. Called around 1PM. The guy was rude and said he had not got to my driveshaft, maybe tomorrow. Called back the next day at 12:20 since they still had not called me. The 'machinist' said he was just about to start on it. I had to send my wife to get the driveshaft for my truck that had now been out of commission for two days. They charged her $80! He said he tacks on another $25 if he has to use his own tools! What a punch to get the C clips off!? I wont be going back unless I absolutely have to!

  Michael Schrader
a year ago
Colby is an asset to NAPA Auto parts. He went above and beyond for me. I appreciate his help and dedication.

  BB RagMan
a year ago
The best service, always have the parts I.need. Awesome people! They were fantastic help on my project!

  Laura Willits
5 years ago
I needed light bulbs for my 1985 Mercedes-Benz 300D. The man behind the counter found the right ones and very kindly didn't laugh at my ignorance. He said NAPA can get parts for almost anything, which is comforting when you have an elderly car.

  Matthew Eye
5 years ago
Huge store. The largest auto parts store I've ever been in. I arrived 10 minutes to close on memorial weekend, they had the part I needed and I checked out with ease. Would recommend.

  Chris White
9 months ago
Great experience with extremely friendly & helpful staff.

  filthe Fithen
5 years ago
Something has changed here. Used to be highly knowledgeable with quality parts in stock, now no different than a O Reilly's. This has been my experience with them.

  Nick
6 years ago
Very knowledgeable staff. Never had a long wait time on an parts I ordered in. I wouldn't go there for some smaller items just based on price.

  Victor Winson
a year ago
The staff is knowledgeable and professional. My starter arrived when they said. The car is back on the road