Harbor Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  monique Frank
2 weeks ago
Had a good experience with the fine salesmen at Five Star. I was able to help my daughter with her first car purchase and during that visit met with Chris, enjoyed talking with him, very kind and at no point did we feel a heavy pressure to buy. He really made her first experience a good one, so good in fact that I decided to return a few weeks later in search of my next vehicle. Unfortunately, Chris wasn't available but I was able to work with Carlos. Just as working with Chris, Carlos was awesome! So personable and we talked about movies and shows while waiting for paperwork to process. Carlos and I had communicated through texts before hand and he had a good idea as to what I was looking for. He immediately knew what I wanted, finding me the perfect car for me. I am very happy with this dealership. I would reccomend them and I would come again.

  adrienne ingram
2 months ago
First time here and I had the best experience getting an oil change and tire rotation done! Ric was super friendly and our service was done quickly and efficiently! It's the best service I've ever received at a jeep dealership! We even got a coupon for a free car wash! I will gladly come back for service on our jeep! Thank you Ric!

  Wayne Thompson
a year ago
5 Star Ford/Chrysler/Dodge/Jeep/Ram has become my go to for service and repair for our "14" Explorer and "09" Challenger. This place is always friendly, do a great job, and on time. Big Plus, quoted price is always met and one time even lower.

  Fanta Diakite
7 months ago
Just purchased a car and had a great experience with Carlos Moreno . He was exceedingly patience with all my questions and concerns. The finance department was very knowledgeable; quick and all documents were easy to fill out. Come to Chrysler, Dodge and Jeep for your next car.

  Dennis 'Rudolph
9 months ago
If you want a great deal on a new or used vehicle, Rich Hartman's 5 Star dealerships are the best. Best trade-in values, best new and used prices, best customer service EVER! Rich Hartman treats his employees AND his customers with the greatest respect. And Thanks to Patrick Noll (our sales rep) for the great service in the purchase of my 2016 Jeep. Thanks Again, Don Bacon

  Laurel Geist
8 months ago
Marshall in sales is awesome, low pressure and highly knowledgeable! The entire process, from just looking to ultimately trading in and buying was seamless and stress free. Highly recommend him if you re in the market for a new vehicle!

  Rick Metzger
4 years ago
Great Dealership. I felt welcomed, not husseled, from the moment I arrived. I just relocated from Alaska, moved to Ocean Shores, and wanted to buy local. I'm glad I stopped in their Aberdeen dealership. Turned out, I didn't need to go any further.The sales representitive was extremely knowledgable about the different models available in the Jeep Wrangler line up. He listened to what I had to say regarding use, style, budget, and features I was interested in. His experience and 5 Star's inventory put me into the exact vehicle I was looking for.Once we selected the vehicle, the Finance Officer quickly guided me through the documents necessary to close the deal and I was off. If you are really serious about purchasing a Jeep, you owe it to yourself to give these folks a shot. You will be glad you did.

  Kennedy Pinnell
a year ago
DJ was amazing! Everyone working at the shop was great. A very welcoming environment. I appreciate everything DJ did to make sure I got my ultimate mom car. I will definitely be back when it comes time for trade in. Highly recommend Five Star in Aberdeen!

  Austen Nocita
a year ago
Great service. They treated me great and got me into something that I wanted unlike other dealerships this one really knows how to take care of there customers. I worked with Ricky and he was outstanding and really blew my mind when got me approved for less down payment then I expected and less monthly payments great customer service and really fast definitely going to be back for another vehicle after this one's paid off.. also will definitely recommend this place for sure.

  Redneck Renegade
9 months ago
Absolutely a great experience from beginning to end. Each person along the way was a pleasure to deal with I highly recommend Five Star to anyone looking for a quality experience.Thank you very much!!!

  Nore H
a year ago
Carlos was amazing! Everyone was so friendly and helpful! And patient with our kids

  stan taylor
11 months ago
Carlos was awesome! Good deal done right thank you!

  Charles Adams
a month ago
Had a fob maid there and another one programmed. Expensive, but it is what it is.

  jacque tilton
a week ago
Five star is the Best and fast service.

  Terence James
4 years ago
These guys treated me well. It was clear from the moment I walked in that they where on my side. I gave them five stars because that's is what my car deal was rated. It was a realistic good deal. When you stop by there ask for Bobby he is easy going and straight forward. Make here your first choice you won't be disappointed!

  Dustin Wiersma
8 months ago
Best buying experience I have ever had. Shout out to Marshall in sales and Bud in fiance. No pressure, very friendly and professional

  Isaac Lornitzo
6 years ago
What great place. The property is clean and the sales people are not pushy about selling a car. I was able to walk out with the car I wanted, at a very fair price and a more than fair trade in value on the terrible car I drove to the dealership. DJ was a smart, well mannered military veteran who helped me get the car that I wanted with very little effort from me. If you are buying a car, come here, don't be shy about what you want and you wont be disappointed! Thanks guys!

  Julie Michelle Thurman
3 years ago
They always treat me well. I drive from Olympia to get my oil changes and service done because they are so great. During my last visit Kevin was treated belligerently and remained calm and professional throughout the interaction. In summary, they treat EVERYONE well.

  Andrew Burke
4 years ago
I had vehicle problems while driving through, right before closing. I was really needing someone to just take a look to see if it was safe to keep going ony vacation. All the mechanics were busy or gone, and Jim at the service counter came out and scanned the code for me, and **crawled under my van in his shirt & tie** to look for anything obvious.I can't express how grateful I was for him helping like this!!Absolutely would recommed this dealer for excellent service!

  David Otte
6 years ago
First of all, I didn't end up as a customer at all. I'm traveling through town from Colorado on vacation. I ruined a tire and have been unable to find a replacement in town since it's an unusual tire. I came to the service department to see if they had the tire I needed. Terry tried to find a tire and didn't have it stock. He then proceeded to help me find the tire I needed. Since we are road tripping it, he helped me find another place on our trip to get the tire. He searched and called several places to find one.Way above and beyond service for a non customer. I wish I could do more than leave just a good review. Such awesome customer service. If I lived in Aberdeen I would make this my dealer for life just because of this help that Terry didn't even need to do. Kudos Terry.

  Justin A
8 years ago
2 reviews5.0 star rating 1/5/16I lease a new car every 3 years, so can easily say this was the easiest experience I've had in that process. Made my experience as an out of state buyer really simple and were even able to arrange delivery of the vehicle to me in Portland. I finalized the lease of my new 2016 Jeep Cherokee primarily over email and text and was in the dealership for less than an hour signing paperwork and driving off. Thank you to Damon and the Five Star group for taking great care of me and making it a seamless process to get the new car I wanted!

  Krysten Kline
3 years ago
Just purchased my new Jeep a few days ago! Chris in sales was super friendly and helpful throughout the whole process. We met on a great price and couldn t be happier with my car buying experience!

  Dana Lundgren
4 years ago
VERY DISSATISFIED WITH CUSTOMER SERVICE.I spoke over the phone about my vehicle about It changing gears over very hard. I was told that s what jeeps do. Don t waste your time coming in for a service to tell you that In person. Months later I decided to get it checked anyway. A new transmission. New transfer cable and a recall on my vehicle all done that kept getting delayed day after day with my vehicle sitting there while I m in a rental. Several times calling to ask just wondering when my Jeep will be done because I haven t heard anything and It should have been done yesterday. Oh it s not ready. It ll be ready by two. At 3:00 It still wasn t ready. It went another two days after that for another issue found. (Which is fine! But just decency to LET ME KNOW)Got my paperwork & Jeep back - the ticket on my keys states parked next to the wash bay . I get my vechile it s filthy inside and out. Never was washed after service. Interior was never taken with care or caution. Grease and dirt stains on my interior that I ll be paying for someone else to clean.I called to speak with management to have them make It right- STEVE was rude. Told me my business was elsewhere anyway .Unbelievable.LAST TIME AT THIS PLACE.

  Doug Randall
3 years ago
one of the worst experiences I have had with a service advisor in decades of servicing at new car dealerships. no names mentioned the gentlemen was the epitome of a know it all and somebody you would rather have working with a wrench than a telephone. Good luck I will take my business elsewhere.

  Samantha Emery
3 years ago
Great dealership! My husband and I bought our first brand new car today and Paul was amazing! They walked us through the process and helped us find the right fit.

  Richard GuzInski
6 years ago
I have been buying cars from dealerships for 40 + years, I can say with all honesty Five Star is the BEST dealer I have ever worked with!!! Paul and team are AWESOME!! Upfront, honest, and they listen to what you want, not just push what they have!!! Highly recommend Five Star and Paul!!!

  Ryan Watkins
4 years ago
Five star and especially Ricky Dunlap are always first class salesmans.. They have gone above and beyond my families expectations every time we've bought a vehicle from them.. Their honest and upfront approach is why my Family will only buy from 5 star. Thanks again 5 star family..

  Junior Oviedo
6 years ago
Harbor Chrysler was amazing they made us fell very comfortable and did everything in their power to get us in an amazing car with a great interest rate. Our credit was far from perfect and they never gave up and kept in touch and were able to deliver! I recommend that if you need vehicle these guys got your back. Thank you everyone at Harbor Chrysler!

  Richard Rasmussen
a year ago
My experience was great! Chris is a very helpful salesman! I will definitely be my business there for all my auto needs!

  Ant Whip
3 years ago
I ve tried to bring my Jeep into this dealership 3 times now for simple fluid changes and every time they have a 2 -3 week wait before they can even look at my Jeep, only try to go here because it s the closest dealership to my house but I ve decided to drive to Olympia so I can get what I need done next day and continue to drive my car without worries. I just don t understand how they expect someone to drive a car for that long on bad fluids and make it to work and back while waiting for them to call so they can change fluids.