AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dinas Aura
a month ago
From my visit on 12/22/2023 actually (meant to write this that very day but here we are now in March, yikes! But it s been on my to do list since - and bc I felt it was important to share how wonderful the staff were on this particular visit!) - two gentleman were at the register when I came in to return an item during the frustrating process we were having with a failed car inspection/license plate & appropriate coloring for said-plate s light bulbs to be able to pass inspection long story - but the point is these two were so friendly, supportive and super helpful in giving me advice for the issue and I appreciated their time/energy very much. So thank you to them both again for sharing their insights and for being so kind - especially for just a customer like me returning an item versus purchasing further items from their store, etc. - genuinely kind & much appreciated).

  Kay Davenport
2 months ago
Brandon was incredibly thorough and helpful! The only negative part of my experience was being in the middle of a confrontation that went on between him and Olga. She was incredibly unprofessional, yelling at him across the store, all while talking on her phone as if she wasn t working along side him. Some conversations should be handled(especially one of such) offline, not in front of customers as that creates a hostile space for those around. It s also quite embarrassing. Brandon kept his composure and continued being very helpful and I appreciate that the most.

  jackie rittenhouse
2 months ago
Matt was awesome!! He helped me during my time of stress after my car battery died for the second time. He was patient and very kind. Definitely recommend this location!

  Dorrie Neveau
7 months ago
I came in to purchase front and rear windshield wiper blades. The salesperson wanted to be sure that the wipers fit my vehicle, so we went to my car to install them. There was difficulty with the installation, and two additional people came to help. It took about 45 minutes to get the job done. To my way of thinking, they all gave excellent customer service. I appreciate their persistence in making sure the items I bought were the right ones for my vehicle.

  Mark Hewitt
2 months ago
Brandon worked diligently to find the right assortment of in stock items to get an active deal.

  Logan venturino
7 months ago
Super helpful people over here. They where prepared to let me use their car computer even though my car was a mile or so down the road. Luckily a gentleman getting off his shift gave me a ride back to my car and then back to autozone with the diagnostic reading. Unfortunately my car is looking more and more like it's done for but I genuinely appreciate all the help this autozone location gave me!

  Susan Crews
2 years ago
I went in to get oil for my car and was greeted by Joey. Even though it was just oil I needed he was so helpful making sure I got the correct type I needed. I had no idea there were so many but he went above and beyond to help and was just the nicest person. I didn t get the woman s name that was working but she was very nice as well. Great experience in an auto store!

  Clark Schurz
a year ago
Place is a joke. Manager and clerk teamed up together to tell my I had an issue and this part would resolve it. With a $70 mark up fee, I was bamboozled into getting it. ORDER YOUR PARTS ONLINE, TAKE TO MECHANIC. Don t trust these businesses anymore, American business has changed for the worse. All they want is your money.

  Victoria M
5 years ago
I had such a wonderful experience at this location. My car wouldn't start without a jump, and as suspected it was time for a new battery. The technicians were able to confirm it was a dead battery and quickly replaced it with a new one. Both individuals were friendly and efficient in a situation that can be stressful for the customer. They got me signed up for a rewards account so I'll be back for more of my future needs.

  No More
a year ago
Excellent service, typically has the right part for you and to you as fast as possible. Employees are friendly and knowledgeable and willing to go the extra mile.

  A M
2 years ago
A "shout out" to the gentlemen, who just turned the customer away. I came in to ask to read the error code in my car, which was done by your store before without any issues. The clerk was chatting with the buddy, not a customer , and it took him a hot minute to switch his attention. Upon me asking for help, he told me that "the reader is down". In store that actually advertises this service.... An electronic device, that is SOLD in several varieties in this same store "is down".... sure

  Paul Rigard
a year ago
Always have what I need, and it's easier to deal with local stores than internet stores that don't provide service after the sale.

  john sparks
a year ago
Friendly service, Brody was helpful even though they didn t have my part I needed today he offered to order it.

  Kristen Nikole
2 years ago
Mr. Fox helped me when I had an emergency situation just before a road trip. My battery had leaked acid everywhere and was literally merged with other parts of the engine. After another place was unable to remove and replace it, I was blessed to randomly find Mr. Fox. He spent well over an hour surgically removing my old battery and then replacing it with a new one. With his patience, absolute professionalism, and vast knowledge of automobiles, he should be the one running the place!!

  18winsagin
3 years ago
Mike A. helped me find the correct batteries for my Honda key fob, took time with his personal cell phone to scan the barcode to determine which battery I needed. Excellent customer service and nice to know that there are still people who care about a customer.Thank you Mike

  Rasy Ly
3 years ago
We are from out of town & are towing our 4-wheelers on the back; our trailer light broke down & it wasn t connecting to our truck for some reason so we figured to stop by this specific store. My bf went inside & spoke to Jimmy who so kindly came outside to take a look & ended up helping us fix it on the spot. We honestly couldn t thank him enough for the help & would highly recommend Jimmy for any needed assistance!

  Laroy mobile mechanic
8 months ago
4908 treats me as family. Put a smile on your faces every time you stop by

  Michael W
6 years ago
Just leaving this AutoZone location now and I couldn't be more disappointed in the service. The last time I came here for items to do an oil change I received the most amazing service. I just happened to have been in the area and I stopped in here and the gentleman who helped me was absolutely wonderful. I live in Williamsburg but I made a point to come back out here today because of the wonderful service I received the last time. This time, I came in and asked about the oil change special that they are having and the kid who was helping me seemed like I was bothering him. He barely listen to what I was saying and just rattled off some numbers to me for a filter code and the oil that I needed and I asked him to repeat himself and he just mumbled the numbers at me again and pointed to the back of the store to say that's where I had to go to find the parts that I needed. He then immediately moved on to the person who was waiting next in line. I went to the back and looked around for a few minutes but I didn't want to end up buying the wrong thing nor did I want to have to deal with that kid again so I just left empty-handed and I will go somewhere else. It would have taken him all of 2 minutes to walk me back there and make sure that I got what I needed. It's funny because I just got done telling my friend that I was going to drive all the way to Yorktown just to support that particular business because of the service I had received the last time. I guess that was not the standard for the shop.

  Ja And.
8 months ago
Nearly every part, some staff are very nice and one isn't

  Al Patel
3 years ago
Car battery died so took it to the store. They offered to test the battery and charge it for free if necessary. Another employee walking by noted a sticker on the battery and asked for my phone number to pull up my account. He discovered that battery was under warranty still and gave me a new battery and said, "Have a nice day, thank you for shopping at AutoZone". I didn't even know it was under warranty.

  Kamrick Brewer
a year ago
Kimberly is hateful and non helpful, somebody that works at auto zone should know a thing about car parts. The only helpful thing that she kept repeating was "my jobs not worth it"

  Pam Nail
a year ago
Very helpful staff, friendly. Checked the dashboard lights and gave printout of what could be wrong.

  Karen Conkle
4 years ago
I went in needing a headlight bulb and there was a young man and he helped me find the correct bulb. He was very knowledgeable and made my visit quick

  The Evans Fire Brand Custom Leather
a year ago
People here are clueless and most know nothing of cars or parts that go on them lol, but their prices are better then most.

  Diana Papa
3 years ago
Excellent service equipment, easy to use, clothes were done in no time for less then $ 2.00. Will definitely be back

  Anissa Flynn
10 months ago
Very helpful and friendly staff on site.

  Shelia Blacken
5 years ago
We're helpful but 2 of them didn't know how to put wiper blades on but got another guy & he knew what he was doing

  Suzanne James
5 years ago
They were awesome. I was having car trouble and made it to AutoZone. They tested my battery for free and determined I was having an alternator issue. This is my go to store!

  Jeremiah Neal
4 years ago
James t is beyond helpful and knowledgeable when it comes to everything I need. 10/10 recommend them over pep boys, and advanced

  Jay Forsgren
4 years ago
AutoZone is always helpful and friendly. I should just start here instead of trying a cheap all purpose store that has delivered the wrong parts multiple times. AutoZone gets it right the first time everytime.