Wytheville Auto & Truck Repair & Towing, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patricia Gardner
3 months ago
Wytheville Auto and Truck Repair and Towing is reliable, reasonable and excellent to work with. The driver and employees went out of their way to help us with a roadside emergency. We were broken down on a dangerous interstate and three employees came to help us. They were quick to respond and very supportive. Thank you for all of your help. We are safely back on the road to North Carolina from Pittsburgh, PA.Excellent service.

  Kenny Linn
3 weeks ago
We had brake issues on our tow vehicle. Being on the road they were recommended by the KOA. Shannon stepped up and had us repaired/replaced and back on the road. Thanks all.....

  Adam Bergeron
5 months ago
Hired this place to do my brakes. He said he would replace pads, rotors and calipers and charged $250 which seemed reasonable. After inspecting the work I found the original calipers and rotors still on the vehicle. Typical mechanic scam.Service: General repairs & maintenanceService: General repairs & maintenance

  Johnny Harris
6 months ago
Great service from this shop! We are traveling through Virginia on our way back home to Oregon. Got us in quickly to diagnose, had to wait 2 days for parts, but as soon as the parts arrived they installed immediately. We are back on the road. Great customer service!Service: General repairs & maintenanceService: General repairs & maintenance

  Fiona Bennett
a year ago
We had a flat tire, on a horse trailer, with horses on it, & a quick google search led me to Wytheville Auto. After a quick phone call, they had someone to us on I77 & they helped us swap out the tire in under 5 mins! Exceptional service. We were thrilled !

  Kristin Downs
6 months ago
My mother in law had a battery issue and Wytheville Auto and Truck repair were able to get her up running within a couple of hours. They retrieved all the codes and figured out it went into a theft protection mode after the battery had died. Really appreciate their service and customer support.Service: Battery serviceService: Battery service

  Charlie
4 years ago
Fast, friendly tow service. We broke down on top of Fancy Gap on I-77 while pulling a trailer full of kayaks. The owner arrived in the snow and rain within 30 minutes to load up our Jeep and pulled our trailer to safety for a very reasonable price. Thank you for saving us!

  Cotati 76
7 months ago
They are amazing. My car broke down while passing through town and they got it up and running by 1:30 the next day. I highly recommend them. Their customer service was extremely helpful.Services: General repairs & maintenance, Car towingServices: General repairs & maintenance, Car towing

  Pamela Zaborowski Miller
2 years ago
ignorant !!!!! would not let us see what was wrong with my vehicle, made a promise to have it fixed with in the week. when I got back to Pa, I received a call, they were not doing the repair. on the repair, and will be charging $50 a day storage. Had to pay $250 for the removal of my Harmonic balancer. Had my RV towed home, left instructions to send the old part back with my RV. they kept my Harmonic balancer, and cut off communication attempts for me to get the part back. I even sent a return postage paid box for them to put the part in. . bottom line they took out a Harmonic balancer, and refused to give it back. blocked my number, for over 2 months. ignorant and sneaky.Services: General repairs & maintenance, Long distance hauling

  Dennis Epley
8 months ago
Got us back on the road even though it was a Saturday. Took quiteawhile to get the 24 minutes to us, but then did get the job done. We then made the 2300 miles home. I have subsequently learned that it would not have been necessary to allow the 15 or so gallons of antifreeze to drain out. The hoses could have been clamped shut while bypassing the engine preheat circulation pump. At $28 a gallon for 50/50 antifreeze ( which seemed pretty pricey) would have saved us a bunch. Not like we could negotiate

  Chris Crecelius
a year ago
Thank you for taking our vehicle in first thing in the morning to repair even tho it was not scheduled. It allowed us to have piece of mind that our vehicle would be diagnosed and repaired.Super quick service and very reasonable price.Called me when ready and even allowed us to pick up after hours.More stars given if possible!Thanks,Chris

  Chani Sarmir
10 months ago
We were traveling from Ohio to North Carolina when the brake lines on our motorhome. They went above and beyond getting us squeezed in, and getting us back on the road. Great rates. I will definitely recommend them.

  Stephanie Morey
a year ago
My husband, 1 year old, and myself are on our way to NC from TN to visit my in-laws. This is a quick weekend trip to celebrate my husband's birthday (today). On 81, my car suddenly made a scraping sound, then a grinding noise. We pulled off the road and didn't see anything but knew it wasn't drivable as the rear drivers side wheel was locking up. My husband called WA&TR to see if we could be seen there when AAA towed us. They let us know they'd look at it as soon as we got there. Once we arrived they took the car back while we waited inside. My daughter appreciated toys to play with! After maybe 1.5 hours, they had already fixed us up. A wheel bearing we JUST had replaced back home was bad. They even showed it to my husband and explained that the other place must have been hammering on it because it was so beat up. We are SO grateful for the quick and friendly service. They saved our trip and my husband's birthday! Highly recommend!Service: General repairs & maintenance

  Ray Thomas
6 years ago
I dropped my trailer on the nose of there property and it was partly my fault and they were good to me and didn't make me pay to pull it out. So I think these guys are great

  Lois Newbold
2 years ago
We broke down on Interstate 81 just outside of Whythville. The towing company responded quickly and took us back to their shop. Wythville Auto was able to make the necessary repairs within 1.5 hours. They were very reasonable with their towing fee and auto repair cost. Their customer service was excellent. Thank you for a job well done.

  Dewayne Wayne Ayers Jr
a year ago
Employees were nice, owner is trash. I'd give my car away before I gave them business again.Edit: here's my receipt since the dishonest shyster wants to imply I've never actually been there. Horrible.Look at this response folks, says he didn't do business with me, I prove that he had, but gave him no details about the transaction, suddenly he "found it under another name" how? Lol... Bruh... In my opinion, You're a liar and a crook. Quit while you're ahead.

  Kathy Gmail
4 years ago
I agree with the other reviewers. What great personal service Rex and his team provide. We showed up with an RV brake problem as out of towners from FL. He was fairly busy with other customers, but really hustled and got us into his shop to look at the brakes. He took the time to explain and show us the parts that needed replacement. Gave us an accurate repair time with a fair price. Wow. What a great place. Thank you to Rex and his team. Your hard work and honesty is really appreciated.

  ALPINE TRANSPORTATION
2 months ago
Check their rates before they do anything for you. They will take everything from you and don't even blink .

  Chris Mack
5 years ago
We were traveling from NY to GA towing a motorcycle trailer. When we stopped for the night in Wytheville we noticed a manifold issue we thought had been recently repaired. We called this 24 hour shop and were so impressed with their knowledge, willingness to help and genuine sincerity. The man we spoke with told us to bring it in first thing and he would be there...this was 8:00 the night before...dedication! They ended up replacing the manifold while we unloaded motorcycles and had a beautiful ride. When we returned not only was the truck finished it was already hooked to our trailer! In the end it was very reasonable and well done! We feel so lucky to have found this garage and our vacation was not impacted! Thank You!

  Thermal T Lang
5 years ago
These guys saved my bacon when my RV blew out both back tires on the driver's side. On a Friday evening, stranded 15 miles outside town, it only took them about 1.5 hours to arrive, move the front tires to the back, and tow me to their shop. My rig was ready to roll the next morning. It was a little pricey -- RV towing and tires aren't cheap -- but they had me back on the road in less than 12 hours. Also, the people at Wytheville Auto & Truck were very friendly and great to work with. They even gave me and my dogs a ride to the hotel where we had to spend the night. I can't say enough good things about the wonderful service they provided.

  PB Haines
3 years ago
Rex came to our rescue! He met us at his shop on a SUNDAY morning and discovered that our engine power problem was the result of some bad gasoline. He took care of the issue and we were back on the road in our Airstream RV in less than an hour. We're so grateful for your wonderful, honest service. Thank you so much!

  Carmen Stone
8 years ago
Unbelievable service! My family broke down on the side of the interstate late last night & we were towed to this shop. They knew we were in a bind, as we were trying to relocate our family to South Carolina. Even though they were closed because of Labor Day, they came in & fixed our vehicle to get us back on the road for home. These guys are fantastic. Honest, fast, excellent service. Would highly recommend!

  Tolligrl
2 years ago
Thank god for you all! Roadside assistance did us no favors and had us going all over the place. Alternator went out while traveling home from vacation. We had our dogs and had to stay at a nearby motel for the night until it got fixed. Fixed it promptly the next morning so that we could get back on the road. Truly grateful!!! You were a huge help!

  Judy Robertson
6 years ago
Husband and I travelling in our 98 RV on I-81 started smelling antifreeze. Husband able to repair, but wanted to get it completely fixed because we were on the road for another week. Found this shop online and we were close. Called after hours and gentleman said he could repair in a.m. We pulled in at 8:30 and were ready to go by 10:30. That's with them getting new hoses from their sources. Very professional and courteous. Completed in a very timely manner. Thank tou.

  Bart Wagner
8 years ago
I was stranded on I-81 with a blowout. Could not find a tire anywhere to fit my vehicle. I called and they not only found a tire quick but had me towed off the interstate and repaired in no time. These guys and girls are the real deal! Seem to be a very family oriented group and very easy to work with. Couldn't have broken down in a more convenient place. Thank you all again you were great!

  RRARI KASH
a year ago
I had a 100 dollar tire put on and a 40 dollar mud flap I arrived around 11:30 the guy said they was going to lunch and would be available around 1 they started my service around 2 and finished around 3 . Price in up being 418.00 how?Service: Tire changeService: Tire change

  Steve Does Everything
5 years ago
I was traveling from Florida to Ohio when my truck blew its water pump in Virginia. I was driving a 3/4 ton Ram truck with a Cummins diesel and Hauling a 14 foot dump trailer with an excavator. Being stuck on the side of the road, I immediately started looking up diesel repair facilities in the area. I came across wytheville Auto & Truck Repair and gave them a call they quoted me a price and said they could get to me in 35 minutes and they were true to their quote. They brought two trucks, one for me and one for my trailer, and they were there in about 35 minutes. By the time they got there I have figured out what had caused my truck to break down, and told him that it was water pump. He was immediately on the phone with the shop to look for a part and get one sourced. By the time we got back to the shop they had found the part and had made arrangements to get it there the next day. Long story short my truck was fixed and I was on the road again by early afternoon the following day. I'm super impressed with this outfit family-owned operation. very professional, very courteous, great place to have work done.

  Blake Harr
6 years ago
Well noon on Saturday and Fancy Gap killed my 10spd transmission. Towed to their shop. Price is a little on the high side, but the customer service is excellent.Monday we begin the next chapter and I will leave another review.It seems like a family oriented business, because it is family. I have my fingers crossed that I get to write another fabulous review in a few daysUpdate... problems can happen with anything. There was a problem with the install of the remanufactured transmission.Most shops would not have the integrity to make things right. This is not ONE of them. They did what was right, and refunded everything I paid.Again, mistakes happen, the fact they made it right speaks volumes about the people who run this shop.

  Rob McKinnell
7 years ago
My truck decided to lose its water pump 800 miles from home. These guys were awesome. I usually work on my own truck but not having the right tools nor a place to work on it i took it here. The mechanic looked right at, explained to me exactly what they were going to do and then gave me a great estimate (what i would've charged back home). The work was done HOURS before the time they thought it would be done AND turned out cheaper than i was told. If Wytheville auto and truck repair are a sign of how they treat STRANGERS around here, I'm jealous I'm not a local. Y'all are incredible people!!!

  Regina S
3 years ago
Mr. Rex and his group are fantastic. They caught a potentially death trap on my jeep performed by another shop. I credit them with saving my life. They are wonderful, helpful and do not take advantage of a female away from home. I highly recommend them. Thanks y'all.